Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EXTERIOR LIGHTING - BRAKE LIGHTS
TSB-11-11-1011/09/201110042506Mercury/lincoln/ford: the red brake lamp will illuminate with no change in brake pedal feel. *pe12/13/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
10/20/20118000
 While driving on interstate i-81 the dash lights started going completely off and staying off for quite sometime before coming back on. i was not really sure if i had headlights until later when stopping behind someone on my destination and was able to see my headlights in their rear car. the weather was horrible, raining very hard and visability was really only a few feet away. i turn on my fog lights just in case i had no headlights. i had hoped they work but i did not get out in the pouring rain to check. fortunately, this incident was during the daytime and not at night. this could have lead to a fatal accident if it was at night. i feel that others should be aware of this problem and ford should take care of it with no cost to owner. also the spots on the charcoal dash should be dealt with by ford because there is some reason other than sunlight or cleaner that has cause this, for i have only clean dash with a damp cloth and the car has been garage kept except for the time it spent on the dealership lot. there are many complaints on the charcoal dash on the ford fusion online. the dealership service deptment was very rude when i ask about this problem and seem to care less about their customers on this behalf and accuse me of using some type of harse cleaner on it...would not even listen to what i had to say. lets hope that ford stays behind their customers with problems on the fusion since it does have some problems.
04/24/201020
 2010 ford fusion se, head lights and dash board lights are on at all times but the tail lights are not, this model does not have automatic on switch. first night i drove the car a neighbor told me i had no tail lights, i had strong running lights that i was driving by that i though were automaticly switched head lights. my husband drove the car and assumed the same. we did figure it out. on 4/24 i was issued a warning for no tail lights. i spoke to other owners and they too have been pulled over for no taillights. also was following a fuson last week that did not have tail lights. this is dangerous, the tail lights should be part of the running light circuit or the running lights should not be sufficient to drive by. i just wanted to be on the record before i get rear eaded at dusk after i realize that i have not turned on my tail lights.