Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
08/12/201272781
 Tl* the contact owns a 2010 ford fusion. the contact stated she was unable to unlock the drivers door the with the automatic lock. the drivers side door could only be opened by using the outside door handle. the vehicle was not taken to the dealer for diagnostic testing.. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 72,781.
08/03/2012199451
 I stopped the car to close the gas fill lid, engine running, went to get back in and all doors were locked, they locked themselves. it was over 90 degrees out, lucky i had my cell phone to call my wife to bring her keys so i could get back in. if my grandkids had been the car, it could have been a scary problem. *tr
08/23/201126150
 2010 ford fusion purchased in december 2010 continues to have the hood released when driving. the vehicle has been taken back to pauli ford many times since i owned the car.....without success in fixing the problem, i have informed pauli ford/st. johns michigan and also ford motor co. of the problem and that my concern iss that while driving an accident may occur. the last date the hood lopened is below but the problem has continued since the vehicle was owned.
05/08/20107722
 I own a 2010 ford fusion hybrid with 7,722 miles. yesterday, while traveling on the interstate (in sd) at 80 mph, the right front door spontaneously opened. (there seemed to be a safety latch simllar to one on the hood of a car, so it popped open and the interior lock/unlock switches opened but the door itself did not open any distance.) we checked the lock mechanism and also tried to recall if we could have done anything to cause the door to open but could find/recall nothing.
06/11/20096001
 The hood on my 2010 ford fusion hybrid unlatches itself at interstate highway speed. the safety catch has successfully restrained the hood from flying open completely. there have been four incidents with three different drivers since the car was delivered. the date below was the first incident. *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
03/22/20109001
 Tl* the contact owns a 2010 ford fusion. the passenger front door could not be opened or latched from the inside of the vehicle. the vehicle had not been inspected or repaired at the time of the complaint. the vehicle identification number was not available at the time of the complaint. the failure mileage was approximately 900. the current mileage was approximately 1,100. the vin was unavailable. updated 5/6/10 *cn updated 05/10/10