Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| SB-21490 | 09/01/2010 | 10037089 | Ready | 05/04/2011 | |
| SB-21490 | 09/01/2010 | 10037089 | Ford: 2010 all wheel drive vehicles may have a shudder/vibration or a clunk noise while driving in low speeds. *rm | 05/04/2011 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| AS-21551 | 10/01/2010 | 10039156 | Ready | 07/12/2011 | |
| AS-21551 | 10/01/2010 | 10039156 | Ford: the chrome may peel or wrinkle on the chrome handles. this is caused by the curing process of the finish. 2010 fusion/milan/mks. *rm | 07/12/2011 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| TSB-10-16-6 | 08/16/2010 | 10039151 | Ready | 07/12/2011 | |
| TSB-10-16-6 | 08/16/2010 | 10039151 | Ford: there may be loose molding in the base of the rear window glass. 2010 fusion/milan/mkz. *rm | 07/12/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 06/01/2011 | 43000 | ||
| Tl- the contact owns a 2010 ford fusion. the contact stated the passenger side front and drivers side vehicle studs were broken and replaced at multiple times. the vehicle was not taken to the dealer, and the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 43,000 and the current mileage was 50,000. rvk | |||
| 08/01/2009 | 11300 | 1 | 06/28/2009 |
| Ford fusion 2010 s - when the brake was depressed the car accelerated until i depressed a second time much harder. the consumer first began to notice the vehicle would intermittently not start in august. he took the vehicle to the dealer, but they were unable to duplicate the problem. the consumer insisted there was a problem and eventually, they found a technical service bulletin that addressed the issue. the problem was attributed to radio frequency intermittently corrupting the crankshaft position sensor and a new ground strip was installed. the problem seemed to be rectified. the weather stripping surrounding the rear window was loose, there was loose metal around the passenger rear wheel. *jb | |||
| 10/15/2009 | 2000 | 1 | |
| Our 2010 ford fusion is starting to split to split at the seams literally. on the passenger front door on the armrest where the window switch is, the panel is starting to separate & come apart. the top of the panel bulges upwards as if something in the door is pushing it up. my concern is especially here in nj with the recent snow & rain, moisture & dust could come in through the crack & either short out or disable the electrical wiring in the door (speakers, window, etc). the failure stared at 2000 miles & the split gets bigger each day & current mileage is 5300 miles. i'm sorry but i've bought ford for the last 15 years & this is probably the worst quality i've seen in ford cars. *tr | |||
| 11/28/2009 | 300 | 10/30/2009 | |
| Tl*the contact owns a 2010 ford fusion. the contact was unable to read the speedometer due to the reflection of the sunlight glare through the tinted windows in the vehicle. the vehicle was taken to an authorized dealer for inspection. the technician stated the problem experienced was a manufacturer design. the manufacturer was notified and there was concern of the safety risk involved. the failure mileage was 300. *cn updated 02/19/10 | |||
| STRUCTURE - BODY | |||
| 02/12/2013 | 32003 | ||
| Put 0 down for speed because not sure what the speed was due to the car accelerated while parking car. car jumped a curb and car crashed into a building . took car to dealership where my car was purchased and they said they found no problems. imagine that! | |||
| 01/28/2013 | 72500 | ||
| Tl* the contact owns a 2010 ford fusion. the contact stated that he tried to exit the vehicle but the door failed to open. the vehicle was taken to the dealer for inspection and they stated that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer was notified and they stated that the vehicle was not under warranty. the failure mileage was 72,500. | |||
| 01/28/2013 | 72500 | ||
| Tl- the contact owns a 2010 ford fusion. the contact stated that he tried to exit the vehicle but the door failed to open. the vehicle was taken to the dealer for inspection and they stated that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer was notified and they stated that the vehicle was not under warranty. the failure mileage was 72,500. mah | |||
| 01/28/2013 | 72500 | ||
| Tl- the contact owns a 2010 ford fusion. the contact stated that he tried to get out of the vehicle but the door would not open. the vehicle was taken to the dealer for inspection and they stated that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer was notified and they stated that the vehicle was not under warranty. the failure mileage was 72,500. ap | |||
| 09/04/2012 | 50000 | ||
| Tl- the contact owns a 2010 ford fusion. the contact stated that while entering the vehicle the interior drivers side door handle detached. the vehicle was taken to the dealer who stated that the door handle needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 50,000. pmb | |||
| 09/04/2012 | 50000 | ||
| Tl- the contact owns a 2010 ford fusion. the contact stated while entering the vehicle the interior drivers side door handle detached. the vehicle was taken to the dealer. the dealer confirmed the door handle needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileages were 50,000 . rds | |||
| 08/12/2012 | 72781 | ||
| Tl- the contact owns a 2010 ford fusion. the contact stated she was unable to unlock the drivers door the with the automatic lock. the drivers side door could only be opened by using the outside door handle. the vehicle was not taken to the dealer for diagnostic testing.. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 72,781. rvk | |||
| 06/09/2012 | 55000 | ||
| Took car for oil change. noticed after car wasn't locking on driver's side. passenger then noticed interior driver's side door handle was cracked and not flushed with door. door no longer locks essentially leaving my car unprotected from theft. | |||
| 08/28/2011 | 26500 | ||
| Tl* the contact owns a 2010 ford fusion. the contact stated that while driving approximately 40 mph, the hood flew upwards and obscured the field of vision. the contact maneuvered the vehicle to the shoulder and closed the hood. the vehicle was not inspected by a dealer nor repaired. the manufacturer was notified and offered no assistance. the failure and current mileages were approximately 26,500. | |||
| 08/28/2011 | 26500 | ||
| Tl-the contact owns a 2010 ford fusion. the contact stated that while driving approximately 40 mph, the hood flew upwards and obscured the field of vision. the contact maneuvered the vehicle to the shoulder and closed the hood. the vehicle was not inspected by a dealer nor repaired. the manufacturer was notified and offered no assistance. the failure and current mileages were approximately 26,500. sm. | |||
| 08/28/2011 | 26500 | ||
| Tl-the contact owns a 2010 ford fusion. the contact stated that while driving approximately 40 mph when the hood flew upwards obscuring the vehicle. he pulled to the side of the road and closed the hood. the vehicle has not been inspected by a dealer nor repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 26,500. tb | |||
| STRUCTURE - BODY - DOOR | |||
| 01/10/2010 | 13 | 12/30/2009 | |
| 2010 ford fusion sel. customer writes in regards to continued transmission problems.*smd the consumer stated the transmission would slip harshly and hesitate on acceleration. the recall repair did not correct the transmission problems. it was determined that the valve body and solenoid body were defective. also, one of the tires was leaking air, there was an issue with the traction and brakes. there were noises coming from the front of the vehicle. the steering wheel would not lock into place, the cd player did not work at times, the driver side visor did not stay in place, the gas over flow tube was inoperative, the vehicle would pull hard when the brake was applied. the rear driver's side door had to be slammed extremely hard, in order to close it. the driver's side seat belt was backwards. the passenger side windshield wiper dragged on the windshield and the vehicle would sometimes surge on its own. each time the consumer went to the dealer about certain problems, she was told no problems were found. | |||