Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 01/10/2010 | 13 | 12/30/2009 | |
| 2010 ford fusion sel. customer writes in regards to continued transmission problems.*smd the consumer stated the transmission would slip harshly and hesitate on acceleration. the recall repair did not correct the transmission problems. it was determined that the valve body and solenoid body were defective. also, one of the tires was leaking air, there was an issue with the traction and brakes. there were noises coming from the front of the vehicle. the steering wheel would not lock into place, the cd player did not work at times, the driver side visor did not stay in place, the gas over flow tube was inoperative, the vehicle would pull hard when the brake was applied. the rear driver's side door had to be slammed extremely hard, in order to close it. the driver's side seat belt was backwards. the passenger side windshield wiper dragged on the windshield and the vehicle would sometimes surge on its own. each time the consumer went to the dealer about certain problems, she was told no problems were found. | |||
| 08/31/2012 | 6300 | ||
| Tl-the contact owns a 2010 ford fusion. the vehicle was equipped with michelin energy saver a/s green x tires, size 225/50/17. the contact noticed that all four tires exhibited numerous cracks and were completely dry rotted. the vehicle was taken to an independent tire shop where the contact was advised that the tires were not under warranty. the four tires were not replaced. the manufacturer was notified of the defective tires. the approximate failure mileage was 6,300. kmj | |||
| 08/31/2012 | 6300 | ||
| Tl-the contact owns a 2010 ford fusion. the vehicle was equipped with michelin energy saver a/s green x tires, tire size 225/50/17. the dot number was d90a00nx1110. the contact noticed all four tires exhibited numerous cracks and were completely dry rotted. the vehicle was taken to an independent tire shop who stated the tires were not under warranty. the four tires had not been replaced. the manufacturer was notified of the defective tires. the approximate failure mileage was 6,300. js | |||
| 05/02/2012 | 35100 | ||
| Tl* the contact owns a 2010 ford fusion equipped with michelin hydro-edge tires, size 215/60/r16. the dot number was apxn4xx0110. the contact stated that the sidewalls of all four tires were cracked. the vehicle was taken to an authorized dealer for routine maintenance when the failure was diagnosed. replacement tires were installed on the vehicle. the manufacturer was notified and the contact was awiating a reply. the failure mileage on the tires was 17,000. the failure mileage of the vehicle was 35,100. the vin was unavailable. | |||
| 05/02/2012 | 35100 | ||
| Tl-the contact owns a 2010 ford fusion equipped with michelin hydro-edge tires, size 215/60/r16. the dot number was apxn4xx0110. the contact stated that the sidewalls of all four tires were cracked. the vehicle was taken to an authorized dealer for routine maintenance when the failure was diagnosed. replacement tires were installed on the vehicle. the manufacturer was notified and the contact was awiating a reply. the failure mileage on the tires was 17,000. the failure mileage of the vehicle was 35,100. the vin was unavailable. sm. | |||
| 05/02/2012 | 35100 | ||
| Tl-the contact owns a 2010 ford fusion. the contact stated all four tires on his vehicle the michelin hydro-edge, size 215/60r16. dot#apxn4xx0110. they have circumference cracking all around them. the contact took the vehicle in for routine maintenance to the dealer who after inspection noticed all four tires with the circumference cracking all around. there were replacement tires that was installed on the vehicle. the manufacturer was notified who stated they will give him a return call within two days . the failure mileage on the tires was 17,000. the vehicle mileage was 35,100. mw | |||
| 05/07/2012 | 28000 | ||
| Tl-the contact owns michelin energy saver tires, size p225/50/r17, that were equipped on a 2010 ford fusion. while examining the tires, the contact noticed that all four tires were experiencing dry rot around the sidewall. the tires had not been diagnosed or repaired. the current and failure mielages were 28,000. sm. | |||
| 05/07/2012 | |||
| Tl- the contact owns michelin energy saver tires, size p225/50/r17, that were equipped on a 2010 ford fusion. while examining the tires the contact noticed that all four tires were experiencing dry rot around the side wall. the tires have not been diagnosed or repaired. the current and failure mielages were 28,000. bml | |||
| 07/16/2011 | 95 | ||
| We purchased 2010 ford fusion hybrid & picked it up from dealer on 12 jul 2011 and drove it home. when we drove vehicle next on 16 july 2011, the tpms warning went off when we were only a couple of miles from home. i turned around to get vehicle home, but noted that the vehicle sounded like tire was flat. i pulled off and saw passenger rear tire was completely flat. we called ford roadside assistance who changed tire. the man who changed the tire (installed donut) noted that the valve stem was missing. i took vehicle to local ford dealer who found the alve stem had separated and was inside the tire. the valve stem was replaced by the ford dealer under warranty as the vehicle had less than 100 miles on it when tire failed. | |||
| 06/27/2011 | |||
| I purchased a new 2010 ford fusion and have been having issues with one tire losing air for several months now but they had been unable to find the leak until recently. finally after going to two tire centers on friday they were able to find that, as i understand it, there is a defect in the tire/rim that caused an indent in the tire at the innter bead that caused a slow seaping leak. i have a statement from the owner of that tire center that in no way would a seal be a permanant fix. i then had to take it into the ford service center were it was confirmed that the beads were not sealing to the actual rim. a bead seal was done on all four tires but neither the tire or the rim was replaced. i requested a new tire but was told that this was what was being done for this problem and to come back if the problem continues. i have read other complaints about this problem and statments that others have even experienced blow-outs at very low miliage. i have a 16 year old daughter with a learner's permit and am very concerned about her driving this vehicle. she needs driving hours on the highway but this is going to be very difficult to do since i am worried about there being a problem with my tires. this is a vehicle that we had planned on possibly passing down to her, but if there is not a recall on this before then, we may have to purchase new tires and rims just to feel comfortable doing so. i don't think that we should have to pay to replace four tires and rims after purchasing a brand new vehicle, at just approximately 12,000 miles. | |||
| 06/19/2010 | 15000 | ||
| Tl- the contact owns a 2010 ford fusion with michelin energy saver tires p225/ 50 r17. the contact stated while traveling 60 mph the rear driver side tire blew out on the vehicle. the contact had the spare put on the tire and drove it to their home. the contact had not had a chance to have the tires inspected. the contact was concerned, because there was not a lot of mileage on the vehicle. the failure mileage and current mileage of the tires was 15,500.rl | |||
| 11/17/2010 | 10000 | ||
| Leased a new 2010 ford fusion on 1/30/10. i had 2 tire issued with this vehicle. flat left rear on about 5/17/11 with 5349 miles which was pluged and a blow out on a highway on about 11/17/2010 which was so bad i had to replace the tire (not over 10,000 miles) i beleave there is a problem with this group of tires. | |||
| TIRES - VALVE | |||
| 12/01/2011 | 1 | ||
| Tire valves all started giving me problems. i would wake up to flat tires every morning. when i would fix one, the other would start leaking air as well. i had to change all four of them because coincidentally they were all leaking air. the staff at the dealership were also trying to blame me saying that i must've hit something. it's not me, it's the car. *tr | |||