Consumer Complaints


Fail datemilesoccurencesPurchase date
TRACTION CONTROL SYSTEM
01/10/20101312/30/2009
 2010 ford fusion sel. customer writes in regards to continued transmission problems.*smd the consumer stated the transmission would slip harshly and hesitate on acceleration. the recall repair did not correct the transmission problems. it was determined that the valve body and solenoid body were defective. also, one of the tires was leaking air, there was an issue with the traction and brakes. there were noises coming from the front of the vehicle. the steering wheel would not lock into place, the cd player did not work at times, the driver side visor did not stay in place, the gas over flow tube was inoperative, the vehicle would pull hard when the brake was applied. the rear driver's side door had to be slammed extremely hard, in order to close it. the driver's side seat belt was backwards. the passenger side windshield wiper dragged on the windshield and the vehicle would sometimes surge on its own. each time the consumer went to the dealer about certain problems, she was told no problems were found.
07/16/2012980001
 While driving on the highway at 70 mph my car cuts off. i merge to the side of the road and after a few minutes it restarts. i put it in drive and continue driving. the next morning it does the same thing. when it looses power the wrench light, check engine light, and traction control lights come on and it says service advancetrac in the service bar on the dash panel. i have taken it to ford several times and there are no codes stored for them to go by. they made me a new key and stated they thought it was my key going bad. i am sure that it is something more as it has done it again even with the new key. there is definitely something going on with the throttle bodies on these cars. it is very scary and unsafe when the car loses power in rush hour traffic. i have 3 children that i transport in this car everyday. i honestly hope ford investigates this and fixes the problem. i also had the problem with the lug nuts and wheel studs snapping off. there is a recall for that but i was told my car did not fall under that recall even though it was having the same issues? this is the first ford i have ever owned and i will never buy another one. not just the quality of the vehicle, but the tech's at the shops don't know anything, and ford does not stand behind their products!! *tr
08/12/201146000
 Tl* the contact owns a 2010 ford fusion. the contact stated that while driving 55 mph, the check engine light would illuminate on the instrument panel and the vehicle would stop accelerating. in order to correct the failure, the contact would stop the vehicle and shut it off. upon restart, the vehicle would operate as normal. the vehicle was taken to an independent repair shop and the contact was informed that the traction control system needed to be repaired. the vehicle was repaired, but the failure continued. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 46,000.