Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||
| 03/08/2013 | 32000 | ||
| Driving the car, it will have sudden loss of all power. the throttle control/transmission light indicator comes on. you have to turn the car off and restart. owners manuel states to take to the dealer if it stays on or continues to come on.this has happended numerous times over the last six months. friday 3/8 it happened twice. took to the dealer. state they are unable to repair due to no code in the computer. they had it 5 days, put 100 miles on it trying to get it to do this again. safety issue is this occuring while in an intersection of on the interstate. no solution offered by ford. states have to have a code. no instruction on making sure the code is recorded by the computer. when engine restated clears computer. | |||
| 06/11/2012 | 3390 | ||
| My sister was driving my 2011 ford fusion to go out of town , when getting back into town, she pulled into macdonalds, put shift in park. while sitting in car, we were taking food orders from passengers, one in front passenger side of car and one in back passenger side. we, my sister who was driving and i who own the car, got out of autombile , we went into macdonalds stood in line, when we got up to the counter to order, someone yelled that car is rolling backwards and the car rolled backwards into the side of a white truck, damanging the passenger side door on the truck, no damage on ford fusion. the car was running as to leave the air conditioner on because it was so hot out. i was in the resturant and not even near the ford fusion at the time of roll back. i have been driving for over 53 years and know when a car is in gear, this ford fusion jumped out of gear somehow, it was in gear. even where it was parked was on a small incline. when taking the ford fusion to ford dealers, i was told that it could'nt have jumped out of gear, it had to have not been in park. now remember this car was running with the air on, didn't roll back when we were taking orders for food, and then we stood in line in the resturant befor the car rolled backwards. this was reported as an accident on my sister's insurance, how can this be , how do they know i wasn't going to drive my car the rest of the way home,we were only 1 mile from home. and besides the car didn't even roll back for aproxmontey 6 minutes. this has to be reported as so it doesn't happen to anyone else. | |||
| 12/03/2011 | |||
| This car was purchased on june 27,2011. on december 3, the on board navigation systen was used for the first time. if i was aware of the road interstate 84 that i was traveling, if i had not know interstate 84 the on board system would have had me make a turn where there was none. after a return to the dealer, a call to ford and a call to the manufracture of the system that ford is installing all three insist it is up to date. this defect is going to lead to fatality if someone does follow the on board navigation system. the system also could not find the address of my destinastion. i checked with the establishment that i was going to and they said that their address was changed five years ago. there i beleive that the system that ford is selling is many years out of date. | |||