Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| ASI-22173 | 01/01/2012 | 10043648 | Ford: the variable camshaft timing vct) solenoid movement may be temporarily restricted due to debris in engine oil that is causing diagnostic trouble codes (dtcs). *pe | 04/17/2012 | |
| TSB-12-1-18 | 01/26/2012 | 10043325 | Ford/mercury/lincoln: some model year vehicles may exhibit a message with a red triangle on and stop safely now, and/or have a diagnostic trouble code, no start condition. *pe | 03/13/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 01/04/2013 | 6000 | ||
| Tl* the contact owns a 2012 ford fusion. the contact stated that while attempting a left turn at a traffic stop, the vehicle stalled without warning. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure mileage was 6,000 and the current mileage was 8,300. | |||
| 01/04/2013 | 6000 | ||
| Tl - the contact owns a 2012 ford fusion. the contact stated that while attempting a left turn at a traffic stop, the vehicle stalled without warning. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure mileage was 6,000 and the current mileage was 8,300. kmj | |||
| 01/04/2013 | 6000 | ||
| Tl - the contact owns a 2012 ford fusion. the contact stated that while waiting at a traffic light, she attempted to make a left turn and the vehicle stalled without any warnings. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure mileage was 6,000 and the current mileage was 8,300. pm | |||
| 02/15/2013 | 30800 | ||
| Pulled up to a stop light that was red. while idling waiting for green light, engined stalled. placed car in park, restarted engine, and automobile drove as normal. | |||
| 01/03/2013 | 1400 | 1 | |
| Driving along at around 40 miles per hour, then notice the loss of power, a bright yellow light appeared on the dash - stop safely hazard warning (rtt) - which according to the owners handbook indicates hybrid component fault/failure that will cause the vehicle to shutdown (which it had already down, i had a hard time turning the steering wheel). failed to re-start the first time or enter into a limited operating mode, seems like ray skillman ford, greenwood, indiana could not find any problems. this $31,000 vehicle has only 1,400 miles on the clock and per standard operating procedure denies any problems with the vehicle. *tr | |||
| 11/02/2012 | 3000 | ||
| Tl- the contact owns a 2012 ford fusion. the contact stated that the vehicle stalled with the illumination of the service warning light. the contact shifted into neutral and coasted to the shoulder. the vehicle was restarted and functioned properly. the vehicle was later taken to the dealer for inspection where they advised that they could not duplicate the failure. the vehicle was not repaired. the manufacturer was notified and attempted to assist the dealer in diagnosing the failure but to no avail. the failure mileage was 3,000. kmj | |||
| 11/02/2012 | 3000 | ||
| Tl- the contact owns a 2012 ford fusion. the contact stated that while driving the vehicle, it stalled and the service light illuminated on the instrument panel. the contact put the vehicle into neutral and coasted the vehicle to the side of the road. the vehicle was restarted and it functioned properly. the vehicle was taken to the dealer for inspection and they stated that they could not duplicate the issue. the vehicle was not repaired. the manufacturer was notified and gave the dealerships codes to use to try and diagnosis the failure but that did not work. the failure mileage was 3,000. ap | |||
| 10/06/2012 | 40440 | 1 | |
| We were driving on the highway at approximately 40mph when the car lost power and began to shake. we were fortunate to be able to pull off on the shoulder out of traffic and turn off the motor. after waiting approximately 15 minutes, we were able to restart the car and drive safely to a reliable automotive shop we have used for over 20 years. finally after a week of testing, they were able to replicate the problem we had experienced.they replaced the alternator,at our considerable expense, and we brought the car home more than a week later. we drove the car without incident until tuesday,october16th when the same problem happened again. this time at about 30mph. again, after waiting 10-15 minutes, the car started again and was driven safely to the automotive repair shop where it remains 5days later. this is a great inconvenience since we live in an area where a car is a necessity but it is also a serious safety hazard since this problem could easily happen when accelerating into traffic or on a busy multilane,high speed highway. from reading this site, we have become aware that there are many complaints of this nature for this make and model year and we question why there has been no recall or,at very least, a consumer alert. *tr | |||
| 10/06/2012 | 40440 | ||
| We were driving on the highway at approximately 40mph when the car lost power and began to shake. we were fortunate to be able to pull off on the shoulder out of traffic and turn off the motor. after waiting approximately 15 minutes, we were able to restart the car and drive safely to a reliable automotive shop we have used for over 20 years. finally after a week of testing, they were able to replicate the problem we had experienced.they replaced the alternator,at our considerable expense, and we brought the car home more than a week later. we drove the car without incident until tuesday,october16th when the same problem happened again. this time at about 30mph. again, after waiting 10-15 minutes, the car started again and was driven safely to the automotive repair shop where it remains 5days later.this is a great inconvenience since we live in an area where a car is a necessity but it is also a serious safety hazard since this problem could easily happen when accelerating into traffic or on a busy multilane,high speed highway.from reading this site,we have become aware that there are many complaints of this nature for this make and model year and we question why there has been no recall or,at very least, a consumer alert. | |||
| 10/12/2011 | 250 | 1 | |
| Since sept. 1, 2011 when i took ownership of the car i have had the following happen about once a month. the last time was on july 26, 2012 at 3171 miles. when coming to a stop for a light or slowing traffic and applying the brakes the engine starts to race and the car feels like it wants to surge forward. with continued pressure on the brakes, after a few seconds the engine racing and surging stops and the car stops. i think it may be a problem with a computer. *tr | |||
| 10/12/2011 | 250 | ||
| Since sep. 1, 2011 when i took ownership of the car i have had the following happen about once a month. the last time was on july 26, 2012 at 3171 miles. when coming to a stop for a light or slowing traffic and applying the braks the engine starts to race and the car feels like it wants to surge forward. with continued pressure on the braks, after a few seconds the engine racing and surging stops and the car stops. i think it may be a problem with a computer. | |||
| 07/04/2012 | 42600 | ||
| While driving the wrench light came on and lost power. i couldn't accelerate and pulled over. i almost got rear-ended. the car started shaking. i started the car back up and the wrench light came off. drove again and the same problem happened with a mile. | |||
| ENGINE AND ENGINE COOLING | |||
| 12/19/2011 | 1000 | ||
| Tl-the contact owns a 2012 ford fusion. the contact stated that an abnormal noise and shaking was exhibited by the vehicle upon starting. the vehicle was taken to the dealer who advised the contact that they were unable to repair the vehicle because they could not determine the cause of the failure. the manufacturer was notified who advised the contact that they would send an investigator to further inspect the failure. the investigator never showed up and the vehicle was not repaired. the failure mileage was 1,000 and the current mileage was 1, 3000. kmj | |||
| 12/19/2011 | 1000 | ||
| Tl-the contact owns a 2012 ford fusion. the contact stated when the vehicle was started there was a noise and shaking coming from the engine. the vehicle was taken to the dealer who stated they cannot repair the vehicle because they could not find the failure. the manufacturer was notified who stated they will send out a representative to inspect the failure. the representative was not sending out. the failure mileage was 1,000 and the current mileage was 1, 3000. mw | |||