Ford Grand Marquis 1997
Model Grand Marquis made in 1997 by Ford got 23 consumer complains as well as 4 service bulletins. Consumer complaints with reference, among others things, to electrical system and engine and engine cooling. Technical service bulletines regarding electrical system and engine and engine cooling.
Model 1997
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||||
| 12154 | 11/01/1998 | 613173 | Some vehicles equipped with pats (securilock) except certain models now have availability of fleet keys through rotunda. *mjs | 06/19/2000 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 12174 | 11/01/1998 | 613224 | Some vehicles may exhibit a hard start/long crank, cold start stall, cold rough idle concern. *mjs | 06/19/2000 | |
| POWER TRAIN | |||||
| 12178 | 11/01/1998 | 613234 | Information regarding tsb 98-5a-12 (transaxle/transmission/transfer case-vehicles towed behind recreational vehicles-recommended guidelines) does not list towing information for certain model vehicles. *mjs | 06/19/2000 | |
| STRUCTURE - BODY - DOOR | |||||
| 98163 | 08/17/1998 | 6090873 | Locks failed. yd | 03/31/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 04/29/2003 | |||
| The vehicle experienced problems with it's turn signals as well as other electrical components. *nlm | |||
| 04/29/2003 | |||
| The vehicles faulty regulator caused problems with the power windows. *nlm | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 06/10/2000 | 1 | 12/01/1996 | |
| While operating vehicle at 60 mph the intake manifold behind the alternator cracked causing rapid loss of fluid resulting in loss of power,and control due to fan belt getting wet , steering became difficult and power componets shutting down. control of vehicle decreased quickly, resulting in spark plug wires being damaged and plugs failing and engine shut down. | |||
| ENGINE AND ENGINE COOLING | |||
| 11/17/2003 | 86000 | 1 | |
| While driving, the temperature gauge was very high because the intake manifold failed. this caused the coolant to go inside the engine. the vehicle was towed to an independent shop. the mechanic replaced the intake manifold. the vehicle overheated in traffic. this was a known problem. *scc *jb | |||
| 07/11/2000 | 0 | ||
| While traveling down the highway vehicle made a popping sound. then, consumer saw water pouring out of back of vehicle. temperature gauge went to hot, and vehicle stalled on a six lane highway. vehicle was towed gas station ,and they replaced intake manifold. please provide any further information.*ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 06/10/2000 | 1 | 12/01/1996 | |
| While operating vehicle at 60 mph the intake manifold behind the alternator cracked causing rapid loss of fluid resulting in loss of power,and control due to fan belt getting wet , steering became difficult and power componets shutting down. control of vehicle decreased quickly, resulting in spark plug wires being damaged and plugs failing and engine shut down. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 1 | |||
| While driving, the vehicle overheated. the intake manifold was replaced. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 04/23/2004 | 53000 | 1 | |
| While driving vehicle overheated due to intake manifold failure. coolant leaked into the engine. dealer notified. *ak | |||
| 08/29/2003 | 80779 | 1 | 05/21/1997 |
| When driving at various speeds, the intake manifold cracked, which caused coolant to leak out.*ak *jb | |||
| 66025 | 1 | ||
| Consumer states there is a coolant smell coming into the cab . also heavy smoke comiing from under the vehicle. dealer states there is a hairline crack on the intake manifold. *ak | |||
| 1 | |||
| Consumer called complaining about having problems with the intake manifold gasket. manifacturer was not contacted at the time of this call. *ak | |||
| 1 | |||
| 1997 mercury grand marquis cracked intake manifold. *mr the vehicle stalled in heavy traffic almost hitting an 18 wheeler and ford denied responsibility. the water pump was replaced but the steam continued to escape and the problem was diagnosed as a cracked manifold. the consumer was told that this was a well known problem for ford because they have used plastic intake for some time and the vehicles were subject to higher temperatures and would stop in traffic with no warning. *scc *jb | |||
| 02/19/2003 | 60035 | 1 | 12/07/1998 |
| The vehicles intake manifold cracked and resulted in coolant leak. *nlm *scc | |||
| 11/26/2002 | 87900 | ||
| Consumer stated the manifold which caused the engine to overheat.ts *jb | |||
| EXTERIOR LIGHTING - BRAKE LIGHTS | |||
| Brake light lens cover have stress cracks which resluts in water getting into the lamp. dealer has been contacted. *ak | |||
| FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM | |||
| 07/11/2000 | 0 | ||
| While traveling down the highway vehicle made a popping sound. then, consumer saw water pouring out of back of vehicle. temperature gauge went to hot, and vehicle stalled on a six lane highway. vehicle was towed gas station ,and they replaced intake manifold. please provide any further information.*ak | |||
| 06/10/2000 | 1 | 12/01/1996 | |
| While operating vehicle at 60 mph the intake manifold behind the alternator cracked causing rapid loss of fluid resulting in loss of power,and control due to fan belt getting wet , steering became difficult and power componets shutting down. control of vehicle decreased quickly, resulting in spark plug wires being damaged and plugs failing and engine shut down. | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 12/15/1998 | 1 | 01/21/1998 | |
| Seat latch failed causing seat back to collapse. yh | |||
| SERVICE BRAKES, HYDRAULIC | |||
| Consumer contacted several dealerships in search for parts to repair a problem with brake line. parts were no longer being manufactured by ford company . please give any further details.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 09/07/2004 | 1 | ||
| The brakes pedal went to the floor when they were applied. the vehicle continued to accelerated in speed. the consumer was able to maintain control of the vehicle and pulled over. the consumer noticed liquid leaking from underneath the vehicle onto the ground. the mechanic informed the driver that the hydraulic rear brake line needed replacement due to corrosion. please fill in additional information. *jb | |||
| STEERING | |||
| 06/10/2000 | 1 | 12/01/1996 | |
| While operating vehicle at 60 mph the intake manifold behind the alternator cracked causing rapid loss of fluid resulting in loss of power,and control due to fan belt getting wet , steering became difficult and power componets shutting down. control of vehicle decreased quickly, resulting in spark plug wires being damaged and plugs failing and engine shut down. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 04/11/2003 | 1 | ||
| The vehicle made a loud pop noise. the dealer inspected the vehicle and found the frame cracked, however the dealer refused to fix the problem. *jb | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 04/28/2004 | 72000 | 1 | 12/30/1996 |
| When the brakes were applied, the vehicle pulled to the right. the vehicle was taken to sears and the technician determined that front passenger side frame broke and could not fix it. the vehicle was taken to the dealer, who indicated it would cost the consumer $3862 to repair it. *ak there was a clunking noise that had come from the right front wheel area when braking and going over bumps. *sc *jb | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| NC | MOUNT AIRY | 27030 | SCENIC MOTORS INC. | 336-789-9591 |
| NY | EAST NORTHPORT | 11731 | HILL'S AUTOMOTIVE SERVICE CENTER, INC. | 631 499 2527 |
| VA | ANNANDALE | 22003 | CHERNER | 703 750 2700 |