Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 96268 | 12/16/1996 | 50994 | Blower motor - intermittent or inoperative - temperatures at or below 0 degrees c (32 degrees f). *tw | 06/17/1997 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 15178 | 08/01/2001 | 624711 | Some vehicles exhibit the door glass popping off track. *yh | 11/08/2001 | |
| 98253 | 12/21/1998 | 603642 | Concerns with the front window may travel beyond the upstop and exit the glass run on some vehicles. *yc | 03/01/1999 | |
| VISIBILITY - WINDSHIELD | |||||
| 15205 | 09/01/2001 | 625732 | Some vehicles may exhibit the door glass coming off of the window track. *tt | 11/30/2001 | |
| 96221 | 10/21/1996 | 50940 | Windshield and interior glass - fog/film. *tw | 06/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 01/01/2002 | 1 | ||
| The ventilation system does not sufficiently clear drivers side of windshield which causes poor visibility. *ak consuemr stated during snow and ice the cars front windshield acts like water is trapped between the glass and consumer is unable to et the water to go away, consumer stateed vehicle defrost for 15 minutes and the driver side of the windshield still does defrost.*slcnot | |||
| 08/15/2001 | 4 | 04/17/2000 | |
| Temperature on vehicle gets extremely hot, but heater blows out cold air, consumer changed thermostat, but did not solve problem, contacted dealer and dealer stated vehicle was over 100000 miles, and can not do anything about it under recall. *ak *slc | |||
| 1 | |||
| Heater is not working. *slc | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||
| 03/13/2009 | 174000 | 1 | 02/27/2008 |
| Tl*the contact owns a 1995 ford mustang. while the vehicle was at a complete stop, the contact noticed smoke coming from the glove compartment area. he investigated under the hood and did not see any smoke in the engine compartment. when he started the ignition, he heard a very loud boom sound, and noticed that the passenger side air bag deployed. the passenger compartment became filled with gas and chemicals from the air bag. there were no warning indicators illuminated. the failure and current mileages were less than 174,000. updated 0424/09. *lj the consumer stated the turn signal, rear defroster, ac vent on the passenger side, cruise control, ignition switch and steering were inoperative. updated 04/29/09.*jb | |||
| 07/21/1995 | 1 | 11/25/1995 | |
| Rear window defogger failure. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 05/18/2004 | 174000 | 6 | |
| Radiator coolant leaked into the passenger compartment and onto the driver's feet. as a result, fumes seeped through, making the occupants light headed. dealer repaired the heating core five times. however, the problem recurred. *ak | |||
| 08/26/2002 | 1 | 07/01/2099 | |
| Monday august 12 2002 i took my mustang to riverside ford because of a failed heater core valve. when i got to the service dept. i noticed the airbag light had come on. asked them to fix airbag light and to let me know if it was indeed the heater core valve that had busted.that afternoon i was informed that it was the valve.i told them to repair airbag light only. picked up car next day,paid the bill and got in car.airbag light was still on.iquestioned service writter and he told me they could not find a code when they hooked up the computer so they replaced a fuse.had a few more words with him and he said they did not know what was wrong. told him it was not fixed but yet i had to pay bill. i did not have time to argue told him i would return.two weeks later i returned with 2 blown airbags.my wife was driving home from work on august 26. she stopped at a redlight and drivers side airbag exploded,pulled in a parking lot and got out of car when passenger side airbag exploded.she called me crying and scared to death over what had just happened. no wreck, no collision with any object airbgs exploded for no reason.any way dealership wanted me to pay for 2hours of labor so they could determine what caused this to happen. told them they were crazy if they thought i was going to pay.since they day ihave been waiting for some engineers from ford to come down and have a look and decide what to do.well they did today and said they were denying claim due to age and miles on vehicle.i have asked for nothing other than my vehicle to be fixed but it seems it is going no where.oh by the way when i asked what caused this to happen i get the same response,we do not know. | |||
| 1 | |||
| Consumer stated three weeks after the warranty expired the heater core went out.*jb | |||
| 09/26/2000 | 3 | 09/01/1995 | |
| First failure of heater coil occurred ca 8/98. second heater coil failure 8/99. third failiure 9/26/2000. in all cases passengers became nauseated with headaches as a result of the emmision of glycol inot the passenger compartment. in all cases the failure leaked coolant onto electrical harnasses in the dashboard leading to arcing with a significant hazard to passengers. ford dealer that perfomed the repair had a standard warranty although the failure falls just outside the warranty. the coil failure is a piin hole which appears to from as a result of corrosion errosion by the coolant. | |||
| 02/26/2000 | 1 | 09/01/1999 | |
| The heater in my 1995 ford mustang would not produce warm air and then the check engine light came on. the car was looked at by a mechanic who replaced the thermostat. however, heat was still not produced and the odor of antifreeze became apparent. my mechanic at ocean stree auto repair in south portalnd, me, called yankee ford dealer in south portland, me and was told the head gasket on this 3.8l v6 engine was defective and recalled. i was informed by my mechanice at ocean st auto as well as the service manager at yankee ford this part would be replaced at no cost to me under extended warranty. within a half hour i received a call from the service manager at yankee ford informing me the recall only applied to the taurus and windstar. although he said it was the same engine and could not see why the recall would not apply to the mustang, he could not fix it under the ford issued recall. i called ford motor company customer service on march 2 and spoke with selvin who told me ford was well aware of this defective part and they he expected this to be recalled on the mustang and thunderbird at some time, but for now it was ford's policy not to recall the head gasket on this model at this time. selvin informed me i had no recourse of action and there was no one else at ford motor company i could appeal to. i pressed selvin to give me the name of manager i could talk with and he refused, again stating this it was ford's position not fix this part as part of the recall even though they knew it was defective. aside from the car issue, i am a single parent with only that car for transportation. i am now forced to rent a car for an undetermined amount of time while waiting for my ford mustang to be fixed. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 09/15/2003 | 54000 | ||
| Driver seat motor quit never attempted to fix or contact ford. complied with the safety recall in june of 03, for a faulty engine cooling fan (bearings seize) circuit breaker installed, no problem at time. bearings seize in august of 03. for 1 month put off by dealer. result, continuous heat caused head gasket to blow and ruin heads with coolant in the oil. situation is out of direct guidelines of warranty and ford and dealership deny fault or even help of any kind. still under way..... | |||
| 04/18/2000 | 1 | 07/01/1996 | |
| Power window switch inoperative was repaired under warranty. *jb | |||
| VISIBILITY - WINDSHIELD | |||
| Driver's seat belt is fraying very badly whenever its in use. it would seem to catch onto something when being pulled out to use, and retrack back afterwards. been to dealer and repaired under warranty 3 years ago. currently, problem has reappeared. snice not under warranty, no free repair. doors do not close properly due to window hitting roof. roof was repaired under warranty also. this caused window to be out of alignment.*ak | |||
| 05/26/1995 | 1 | ||
| Driver's side window shattered by itself while driving the vehicle. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/20/1998 | 1 | 02/01/1995 | |
| I'm also having electrical problems, get shocked every time you touch the car. the windshield wipers work when they want to and the turn signals work only when they want to as well. along with the head gasket blowing this car has been nothing but trouble for me. also the trunk leaks and smells musty and the rear window will not defog when it is raiining. i'm very disappointed in ford. *ak | |||