Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
985204/13/1998601290Information on tire company telephone numbers for customer assistance. *yc07/17/1998
BC519596100110/01/199650472Firestone p235 tires may exhibit a high frequency vibration at 65-75 mph. *tt04/24/1997

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
12/31/201017033
 I purchased a 1996 ford mustang from auto credit #3 in airway heights, washington. on 1/2/2011, i receive the vehicle and after three hours of driving, the driver side rear emergency brake locks up. this puts me into an uncontrolled 180 degree spin. on 1/3/2011, i take the vehicle to a les schwab tire center. i told the mechanic to check the brakes. after a few minutes of waiting, i am called into the work area, and i see the front passenger tire is clearly needing to be replaced, as it had the appearance of having been shredded. the same mechanic then tells me that both rear brakes must be replaced, as the emergency brake was frozen in the on position. while the work was being done, i managed to take a few pictures of the brake pads and rotors, but unfortunately, not of the tire in question. in addition, when i received the vehicle, the headlights would not stay lit, and would turn off and on at random. when i complained to the business on 1/5/2011 around 3:00 pm, they said they could not take the vehicle back as i signed a contract. what i signed was a loan agreement. even when i told them that the vehicle was received in these conditions, they still did nothing. finally, i told them to take a look at the vehicle and to tell me what was wrong with it the next day, referring to 1/6/2011.
04/13/2000408/01/1999
 I have had to replace all 4 of these tires at a cost of 685 dollars to myself. the tires are coming apart at where the tread meets the sidewall much the same as the firestone tires that are being recalled. i took the vehicle into pauls tires in marion indiana and they would not replace them because fincannon ford did not buy the warranty. i then took them to another kelly dealer here in muncie. they called kelly and kelly denied any other complaints of this and i was charged for the replacemnet of the tires. the first ones to go bad were the front tires. now the passenger rear is doing the same thing. i would think that people should be aware that firestone is not the only manufacturer having this separation problem. had i not have been putting brakes on this car i would not have even noticed that the tires were separating. most people do not look at the tires on their car. (tiresize: p255/40r17)( dot number: tire size: p255/40r17 )
07/01/199908/01/1995
 I ordered this car at the very beginning of model year and requested to pay for an upgrade to premium tires instead of what came on the car. sarasota ford said that was impossible unless i paid for 2 full sets. the original equipment, guaranteed for 45000 wore out at 13,500 miles so poorly and unevenly that i just replaced them because they scared me. now i feel there was more to my problem and i could have had a blowout in a convertible from defective tires. the service mgr at the tire store could not believe the tires had only gone 13000 miles. i don't know if the tire info is on the original sales receipt for the car. i truly feel those tires i was forced to buy were defective.( dot number: 0 tire size: 16 )
07/20/2000101/01/1998
 The tire exploded though my back bumper and hit my intertia switch in the cars trunk turning off the gas. i was stranded 1 hour east of des moines, iowa. when i tried to report the problem to the local dealer and manufacturer they ignored me and stated the the tires were fine only the wilderness trires has a problem. i still have the tire, the tred blew off and it never did go flat.( dot number: 479664199 tire size: ss10 )
09/01/1996207/01/1996
 Tires failed. (goodyear zr)
405/31/1996
 Tires failed.(b.f. coodrich comp t/a zr 245/45-17).
08/10/1998407/15/1998
 Tire are dry rotten.
TIRES - TREAD/BELT
07/20/2000101/01/1999
 Tread pealed off tire at 65 mph destroying bumper and activated inertia switch. *ak (dot number: unkn tiresize: ss10)
06/30/19991
 The left rear tire tread separated from the tire causing damage to the left rear bumper and wheel well (michelin american gold tour plus, p205/65r15, tire mileage 5,000). nlm