Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
09/07/200150000302/10/1999
 Passive restraint system disables my ignition (it seems) sometimes when i put my key in to start the car. the alarm light blinks rapidly and if i take out my key and re insert it, i will hear a small noise like a mechanism resetting and then my car will start. 3 attempts to put on diagnostic machine..failed to diagnose. *jb
09/28/1999109/01/1999
 No summary.
06/23/1998105/23/1998
 Air bag light malfunctioned. *yc
1
 Air bag did not inflate fully in a front end collision.
AIR BAGS - FRONTAL
12/01/2001
 Consumer's vehicle collided into a wood fence at 30mph. upon impact, air bag did not deploy. dealer has not been notified. please provide further details.*ak
03/02/2001
 Vehicle was rear ended and collided with another vehicle. upon impact, driver's seatback collapsed, and restraints released. also, airbags did not deploy, resuling in minor injuries. ford will be notified. *ak
 While driving and without hitting a bump, both driver's side and passenger's side airbags deployed. driver lost control of the vehicle, and hit several trees. vehicle has not been seen. *ak
09/28/1998
 When traveling about 50 mph vehicle was involved in a head-on collision(impact speed between 30-40 mph), and there was no deployment of the air bags. the vehicle has not been repaired. damages totalling $4,614. 51. *ak
 Vehicle was in an accident that caused a delayed reaction of the air bags. when accident was over and while checking to see if everyone in the vehicle was okay, the bags deployed. dealer has been contacted. *ak
04/18/1998303/01/1998
 Air bags continued to smoke approximately 15 minutes after deployment, due to crash, and fire department had to use co2 to prevent fire.
03/28/1998
 Upon impact the airbag did not deploy. the airbag deployed after the driver exited the vehicle. when the air bag finally deployed, it caused the driver's head to go into the windshield . the drive sustained severe injuries to the head. the manufacturer has been notified. *ak
AIR BAGS - SIDE/WINDOW
01/29/1999107/01/1998
 I went to the passenger's side of the car to place my briefcase, and my gym bag inside. i then put the passenger seat up, i placed my briefcase on the seat, and i shut the passenger side door. as i shut the door, i heard a loud sound of what i thought was ice cracking off the car. i went over to the drivers side and found the window completely shattered and blown out of the car. at least 80% of the glass from the window was on the outside of the car, on the ground. . i was shocked to see the window shattered in such a way because i assumed all of the windows in my car had safety glass. this evently disturbed me because if there had been a child or a passenger in that back seat when i had closed that door, they would have been injured. when i first leased my mustang in july of 1998, i had problems putting that window up after having my convertible top down. it would take me 2 or 3 tries of pressing the electric switch up and down until that window finally squealed its way all the way up the track. i now believe that the back driver's side window was not put into the track properly, causing severe pressure on the glass. the combination of extreme cold weather and pressure finally caused the glass to shatter with the vibrations of closing the door. this caused the window to blow outwards, and all over the ground. due to this defect, i feel the expense to repair this window should be the responsibility of the ford motor company. *ak