Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 6229 | 05/01/1999 | 607030 | Some convertible vehicles may exhibit a body vibration / shake. *tt | 11/03/2000 | |
| 13848 | 02/01/2000 | 612446 | Some coupes or convertibles may exhibit a water leak or windnoise. engineering is investigating. *tt | 06/08/2000 | |
| 8095 | 02/01/2000 | 612295 | Brief information stating that engineering is investigating coupe or convertible vehicles exhibiting a water leak or windnoise. *tt | 06/07/2000 | |
| 99226 | 11/01/1999 | 6089687 | Experiencing a popping or oil canning noise coming from the drivers footwell area. *tt | 03/03/2000 | |
| 99101 | 06/01/1999 | 606472 | Concerns with road noise may be heard from the rear wheel area as well as dust intrusion into the luggage compartment and / or evidence of a water leak in the luggage compartment. *tt | 08/25/1999 | |
| STRUCTURE - BODY - DOOR | |||||
| 99-8-15 | 05/03/1999 | 606419 | Subject regarding door trim panel replacement - service tip. *tt | 01/05/2001 | |
| 13390 | 10/01/1999 | 609665 | This bulletin mentions that certain vehicles are not equipped with a passenger door lock cylinder. *tt | 04/05/2000 | |
| 99242 | 11/15/1999 | 6090184 | Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks. *tt | 03/09/2000 | |
| STRUCTURE - BODY - HOOD | |||||
| 01174 | 09/03/2001 | 625718 | Body - hood scoop loose or detached from hood. *nlm | 11/30/2001 | |
| 00212 | 10/16/2000 | 618544 | Some vehicles may exhibit a hood that is hard to close. *jb | 04/16/2001 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 99225 | 11/01/1999 | 6089686 | Concerns with the convertible top boot may fit improperly or be difficult to install on some vehicles due to the top not folding down all the way into the well. *tt | 03/03/2000 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 12742 | 05/01/1999 | 6091712 | Some vehicles with manual transmission equipped convertibles may exhibit a body vibration / shake. *tt | 11/09/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| Consumer has noticed that inside and the outside of vehicle was rusted, consumer was not sure what has caused rust. but, vehicle needed to be totaled. consumer has contacted dealer. please provide any further details.*ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| 07/06/2001 | 1 | 04/01/1999 | |
| Bumper mounting bracket is poorly designed and once the integrity of one of the bracket tabs is compromised, the whole bumper will fall off with time due to the additional stress on the other bracket tabs. had i not taken it in to be repainted (due to factory defective paint job), the bumper would have come off while driving. i now have to purchase a new front bumper because the warranty will not cover it. the mounting brackets should be reinforced or redesigned.*ak | |||
| STRUCTURE - BODY - DOOR | |||
| 12/01/2002 | 1 | ||
| I own a 1999 ford mustang and i have a problem with my drivers side door. last winter , ice and snow seem to catch at the bottom of the door. as a result you can't open the door and it has put a dent in the door. i see other mustangs with a dent in the same place, so i know they have had the same problem. *nlm | |||
| 09/01/1999 | |||
| I took the car back to the dealership 2 days after purchased and asked for another car the car's doors were out of line there was paint missing the windsheld had a crack on it from the factory. i always changed my oil every 3000 miles and the guy would ask why it was low but, said it wasn't dangleous low so i thought it was normal. come to realize it was using oil. now the top is leaking. all i wanted was for them to get me another car from day 2 and they said it was mine it had already been titled to me and would cost me to get into another car. the dealership wouldn't call me back after i informed them of the problem after a month i called them back and asked when they was going to fix my car, i felt like they had sold it to me now it was my problem and it has been a big problem since i got it. this was the 3rd car i had purchased from this company and that didn't matter. the heck with you its yours is how i felt they were telling me. i have been trying to get them to do something for a year and a half telling everyone i know but, i can't seem to get anywhere. if you know someone who can help with this problem please call me. i don't want this to happen to anyone one else. i wouldn't wish this pain on anyone!!! the car was sold to me new but, it had almost 200 miles on it . there two slips in my car where a girl had driven it on 2 seperate times. if anyone can help please call me 336-681-0224. i don't know where to turn. | |||
| 2 | 04/21/1999 | ||
| Window separating from door panel resulting in leakage.*mjs | |||
| 02/16/1999 | 4 | 02/10/1999 | |
| Vehicle intermittently cuts off. vehicle has been in /out of dealer shop on four occasions, and problem still occurring. also, remote control keys for car do not work. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 01/01/2003 | 04/01/2002 | ||
| Front of drivers door, is pushed in, due to ice forming inside door, this is seen on all the mustangs that /i see ..it is the anniversary cars that this is seen on, and i feel it is a defect from the company. *ak | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 05/20/2003 | 1 | ||
| The exhaust manifold was cracked when the vehicle started to lose power and made a loud noise as if the muffler had fallen off. also, there was a rust spot on the roof of the vehicle. *jb | |||
| 03/21/2001 | 09/01/1999 | ||
| Ford mustang conv. 1999 3.8 liter engine. reported engine problems/acceleration probs 3 times to dealerships ( one time to another dealership outside ford jurisdiction that noticed excessive gasket leakage) before 12,000 miles. finally, after not being able to find problem all dealership visits, finally replaced w/ refurbished engine demonstrating same problem at 31207 miles approximately. (please note- it appears as though dealership on two occasions tried to change the problems i notated to the dealership when i told the representative my complaints. gave me back invoice two times with modifications that were not original complaint! on the second time- tracked down the manager and complained directly and asked why the dealership had done this. he had no answer for this employees action.) the only difference with the new refurbished engine is that there is no burning smell and the engine unexpectedly vibrates so violently that the whole car shakes and gearshift vibrates to and fro violently- the initial acceleration complaint remains. the violent engine shaking does not happen all the time. this new engine has been installed only 3 days. transmission/ clutch assembly- gasket replacement (excessive burning smell in vehicle). no coating under vehicle to protect interior components- dealership fixed. inside of windshield cracked/ chipped internally- no apparent reason. vehicle is garage kept. brake assembly replaced per recall. interior dashboard loses color- replaced two times. convertible top apparatus-excessive rust- needs replacement. cd player stopped working since 20,000 miles but had replaced due to time constraints at 30,000 miles. convertible roof gasket- replaced due to defect. there are other problems but i am sick of typing. this is absolutely the worst ford product i have ever purchased. not only that, but the delray lincoln/mercury repair department appears corrupt. i wonder if they have to pay for the repairs and what their incentives are for ly | |||