Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VEHICLE SPEED CONTROL
99V062001FORD MOTOR COMPANYfrom 03/02/1998 to 03/04/1999V (Vehicle)89873903/27/1999MFRFORD MOTOR COMPANY03/30/199903/31/1999
Defect SummaryVehicle description: certain 1997-1999 rhd explorer equipped with 4.0l ohv/sohc engines and cruise control built from may 29, 1996 through march 4, 1999; 1998-1999 explorer/mountaineers equipped with 4.0l ohv/sohc or 5.0l engines or 1998-1999 rangers equipped with 2.5l, 3.0l ffv/efi or 4.0l engines and cruise control built from january 5, 1998 through march 4, 1999; 1998-1999 mustangs equipped with 3.8l, 4.6l 2-valve or 4-valve engines and cruise control built from march 2, 1998 through march 4, 1999; 1999 f250/f350/f450/f550 (over 8,500 lbs.) trucks equipped with 5.4l or 6.8l engines and cruise control built from march 2, 1998 through march 4, 1999; and 1999 f-53 stripped chassis equipped with 5.4l or 6.8l engines and cruise control built from march 2, 1998 through march 4, 1999. a cruise control cable can interfere with the speed control servo pulley and not allow the throttle to return to idle when disengaging the cruise control.
Consequence SummaryIf the cruise control is used and this condition is present, a stuck throttle could result, which could potentially result in a crash.
Corrective SummaryDealers will replace the cruise control cables. at the present time, the replacement cables are not available. customers are being advised not to use the cruise control system until a replacement can be made.
NotesA pre-release warning letter that identified an interim fix until the parts for the permanent fix became available was mailed to owners beginning march 27, 1999.a second owner notification, identifying the permanent fix was mailed to owners beginning may 24, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL
1570203/01/2002636339Subject regarding speed control lamp. *tt11/07/2002
VEHICLE SPEED CONTROL - CRUISE CONTROL
520312/01/1998615335Some vehicles may exhibit a hard start / long crank, cold start stall, cold rough idle concern. *tt01/13/2001
VEHICLE SPEED CONTROL - LINKAGES
99S0905/01/1999606320Recall information regarding speed control cable replacement. *tt08/16/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
02/14/2011134000
 Tl*the contact owns a 1999 ford mustang. the contact stated that after making a left turn the vehicle suddenly accelerated to higher speeds. when he tried to apply the brakes, the vehicle continued to accelerate and he crashed into an embankment. a police report was filed. the contact was injured due to him immediately ejecting from the vehicle. the vehicle was towed to an independent mechanic and a diagnostic test was pending an investigation. the failure and current miles were approximately 134,000.
02/14/2011134000
 Tl-the contact owns a 1999 ford mustang. the contact stated that after making a left turn the vehicle suddenly accelerated to higher speeds. after he tried to brake the vehicle continued to accelerate and he crahsed into a dirt embankment. the police were called and a report was available. the contact was injured due to him ejecting from the vehicle immediately. the vehicle was towed to a independent mechanic and a diagnosis is pending an investigation. the failure an current mileages were approximately 134,000. tb
05/28/2002607/01/2099
 This vehicle was purchased in july 1999. the vehicle will suddenly accelerate to 40 mph without giving any gas. the vehicle has been taken to the dealer paul cornies ford richmond st. chatham ont. on 6 occasions, every 6 months for this problem. i feel compelled to make your agency aware of the problem as this situation is very unsafe . i may be reached at my canadian address robert webb 15 briarhill rd. chatham ont. phone 1-519-3544974 email bobwebb1@hotrmail.com thank you bob webb. *ak
04/17/20021
 Consumer had an accident due to a defect with the cruise control speed cable as mentioned in recall 99 v 062 001. this vehicle was not part of recall due to vin. *ak. consumer states the cruise control was set at 53 mph, consumer attempted to hit the brakes after seeing a vehicle stopped, but the vehicle would not slow down, and consumer hit the other vehicle, consumer suffered neck injuries.*jb
 While driving vehicle unexpectedly accelerates to very high rpms without warning, causing loss of vehicle control. also, brakes fail to stop vehicle, even when brake pedal is forced down, cause unknown. please give any further details.*ak
07/01/1999
 Car idles too high, will maintian speed with no pedal pressure. in traffic must brake continually to slow car down. car initially would not idle at all, idle air control valve was replaced. now car has varying high idle. after four repair attempts problem still exists.*ak
11/19/2000
 While pulling out of a parking lot vehicle suddenly accelerated and crashed into rear end of another vehicle. consumer had brakes applied in an attempt to stop vehicle, leaving skid marks on road. manufacturer informed consumer that his vehicle was not included in any recall for throttle control cable. please provide any additional information/attachments. *ak
04/01/1999
 The car lurches forward or backward without warning after placing in gear. rpms go down, then surge causing vehicle to launch whatever direction you're aimed at. this has been going on or 1 1/2 years. 25 days in shop to no avail. blaine @ ford customer assistance, is well aware of it (file # 203312)yet nothing is being done. the car is fast, runs clean, uses no oil, performs well, except for the launching situation. ca consumer affairs contacted as well. i love the car, but want it fixed before someone gets hurt!!*ak
03/21/200109/01/1999
 Ford mustang conv. 1999 3.8 liter engine. reported engine problems/acceleration probs 3 times to dealerships ( one time to another dealership outside ford jurisdiction that noticed excessive gasket leakage) before 12,000 miles. finally, after not being able to find problem all dealership visits, finally replaced w/ refurbished engine demonstrating same problem at 31207 miles approximately. (please note- it appears as though dealership on two occasions tried to change the problems i notated to the dealership when i told the representative my complaints. gave me back invoice two times with modifications that were not original complaint! on the second time- tracked down the manager and complained directly and asked why the dealership had done this. he had no answer for this employees action.) the only difference with the new refurbished engine is that there is no burning smell and the engine unexpectedly vibrates so violently that the whole car shakes and gearshift vibrates to and fro violently- the initial acceleration complaint remains. the violent engine shaking does not happen all the time. this new engine has been installed only 3 days. transmission/ clutch assembly- gasket replacement (excessive burning smell in vehicle). no coating under vehicle to protect interior components- dealership fixed. inside of windshield cracked/ chipped internally- no apparent reason. vehicle is garage kept. brake assembly replaced per recall. interior dashboard loses color- replaced two times. convertible top apparatus-excessive rust- needs replacement. cd player stopped working since 20,000 miles but had replaced due to time constraints at 30,000 miles. convertible roof gasket- replaced due to defect. there are other problems but i am sick of typing. this is absolutely the worst ford product i have ever purchased. not only that, but the delray lincoln/mercury repair department appears corrupt. i wonder if they have to pay for the repairs and what their incentives are for ly
12/29/200002/01/1999
 Pre-accident conditions: daylight, raining, car stopped at red light. a few minutes prior to arriving at the red light the driver's power seat moved all the way forward completly on its own accord after stopping at the red light i re-adjusted the driver's seat and when the light turned green i proceeded making a right turn in my normal old lady fashion. about 3/4 through the 90 degree turn the rear wheels lost traction and began to slide to the left. i immediately hit the brake and turned the wheel to the left. (i suppose it is possible that i accidently hit the cruise control button located on the wheel at this time). anyway the car engine contiued to rev and the rear wheels continued to spin, driving me into a complete 360 degree turn, all the time with my food hard on the brake pedal. while in this spin the rear of the car jumped a median curb twice, crossed two lanes of asphalt, jumped another curb and finally crash into a concrete light pole. only then did the car stall and the drive wheels stop spinning.*ak
05/01/19991
 Vehicle experienced sudden acceleration. *slc
204/21/1999
 Cruise control recall repair 99v-062001 completed however fails and does not work properly causing unwanted acceleration on occassions. *mjs
05/16/1999112/01/1998
 I was driving south on i-85 with the cruise control set at 65 on a clear day. the vehicle went into a skid, and before i could stop the skid i hit the guardrail. there has been a recall on the cruise control for my vehicle (recall 99s09) which i believe contributed to this accident.
 While making a stop the vehicle vehicle would acclerate, causing vehicle to lose control. please provide further information. *ak
06/24/1999106/24/1999
 Consumer received recall letter (99v062) regarding a possible defective cruise control cable. consumer brought in the vehicle at 7:30 a.m. for repairs and was told to pick up the vehicle at 4:30. consumer arrived at 4:37 and the repairs were not done, but vehicle had an extra 32 miles on it as if it had been driven after delivery. repairs still have not been done due to lack of parts and poor. *yc
04/01/19991
 Recall 99s09 for the cruise control system not performed due to lack of parts. 99v062.
02/01/19990
 While waiting to go into traffic vehicle leaped ahead, causing consumer to hit a pickup truck. one injury was sustained. *ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
07/15/2001
 While at a stop light and applying accelerator pedal to make a left turn, vehicle commenced to accelerate, and steering wheel locked up, causing vehicle to hit a van. upon impact, both air bags did not deploy. dealer was notified. feel free to provide any further information.*ak
07/18/20004
 Throttle pedal gets stuck against the floor mat. dealer says it's not a common problem .*ak happened 4 times. last time caused accident. *yh
VEHICLE SPEED CONTROL - CRUISE CONTROL
01/03/20037417006/01/1999
 Driving at 75 mph on cruise control. needed to slow down so tapped brake pedal. cruise would not release. hit brake pedal again. no response. pounded brake pedal and finally cruise cancelled. dealership found cause to be a broken wire on the brake light switch. luckily had room in traffic to handle the problem. next step was to hit cruise off button.
04/10/2001202/01/1999
 Several months ago my car would stall whenever i would slow down (pressing the clutch and brake). i would have to restart my car while coasting, because my brake pedal would not go down to allow me to stop. i took it to audubon ford in baton rouge, la for service. they replaced the idle air control valve. the problem didn't disappear, but became much less frequent. today, i was on the interstate and had to slow down for traffic. it stalled again, and worse, my brakes stopped working. this is a very serious issue and needs to be recalled.*ak
1
 Vehicle idles too high and does not decellerate when taking foot off of gas pedal, dealership is unable to rectify at this time. mjs
VEHICLE SPEED CONTROL - LINKAGES
01/01/20011
 Consumer was trying to make a left turn at about 10-15 mph, and suddenly wheel would not turn. vehicle accelerated and ran into some trash cans, and some other stuff on sidewalk. contacted dealer, and dealer tried to fix problem but with no success.*ak
04/21/19995004/01/1999
 Letter written for 1 1/2 years, cruise control cables not installed, lied about transmission. *ak