Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
10/05/20121230001
 Fuel filler neck leaks. this occurs directly over the hot exhaust pipe of the vehicle. the gasoline drips directly on the exhaust pipe under the bend. and next to the gas tank. this is a very dangerous situation as i had a long way to go home and didn't have any water to wash the hot pipes of fuel. the gas continued to drip on the pipe most of the way home. my kids could have been in the back seat if the car caught fire. i have read that this is a common problem on 2000 mustangs. this should be a recalled problem. *tr
10/05/2012123000
 Fuel filler neck leaks. this occurs directly over the hot exhaust pipe of the vehicle. the gasoline drips directly on the exhaust pipe under the bend.and next to the gas tank. this is a very dangerous situation as i had a long way to go home and didn't have any water to wash the hot pipes of fuel. the gas continued to drip on the pipe most of the way home. my kids could have been in the back seat if the car caught fire. i have read that this is a common problem on 2000 mustangs. this should be a recalled problem.
01/05/20111000001
 My gas tank began leaking fuel before i drove it in the first part of 2011. not only was the grommet corroded but the filler pipe was leaking. i was unaware of the leak in the pipe because of the plastic tube around it and was led to believe it was either just the grommet or the tank itself. i got the grommet replaced and then through process of elimination found that the pipe needs replacing as well. the replacement process was so easy because so many people have had the same issue with mustangs from '99-'04. this is a dangerous defect because the gas leak can cause gas vapors to get trapped underneath the car and ignite easily. gas vapors are light but still heavy enough to where they will not disperse completely from underneath the car. gas also evaporates very quickly so this could happen in the short amount of time it takes to fuel your car. every ford/mustang forum i have read indicates that mustangs tend to wear out these two parts too quickly. they should be recalled and substituted with a better part (both the gas tank grommet and filler pipe). *tr
01/05/2011100000
 My gas tank began leaking fuel before i drove it in the first part of 2011. not only was the grommet corroded but the filler pipe was leaking. i was unaware of the leak in the pipe because of the plastic tube around it and was led to believe it was either just the grommet or the tank itself. i got the grommet replaced and then through process of elimination found that the pipe needs replacing as well. the replcement process was so easy because so many people have had the same issue with mustangs from '99-'04. this is a dangerous defect because the gas leak can cause gas vapors to get trapped underneath the car and ignite easily. gas vapors are light but still heavy enough to where they will not disperse completely from underneath the car. gas also evaporates very quickly so this could happen in the short amount of time it takes to fuel your car. every ford/mustang forum i have read indicates that mustangs tend to wear out these two parts too quickly. they should be recalled and substituted with a better part (both the gas tank grommet and filler pipe)
07/09/20121325251
 I went to fill up my car (gas) and i smelled more gas than what i would consider normal. i looked on the ground under the car and there was a pool of gas, and it was leaking as i was filling. i stopped filling the tank and asked the attendant for something to clean up the gas. when i got the car home, i looked underneath and upon close inspection found the filler neck was where the problem was. there is a piece of plastic surrounding the filler neck, which holds moisture and rusts the metal filler neck. this is the same problem i had with another car i owned!!! same year. i asked several people i know who own mustangs, and each and every one of them had to have the same part replaced!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! if you search online, there are tons of articles and complaints about mustangs from 99-2004 with the same problem.! this is so dangerous, how come this hasn't been recalled? *tr
07/09/2012132525
 I went to fill up my car (gas) and i smelled more gas than what i would consider normal. i looked on the ground under the car and there was a pool of gas, and it was leaking as i was filling. i stopped filling the tank and asked the attendant for something to clean up the gas. when i got the car home, i looked underneath and upon close inspection found the filler neck was where the problem was. there is a peice of plastic surrounding the filler neck, which holds moisture and rusts the metal filler neck. this is the same problem i had with another car i owned!!! same year. i asked several people i know who own mustangs, and each and every one of them had to have the same part replaced!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! if you search online, there are tons of articles and complaints about mustangs from 99-2004 with the same problem.! this is so dangerous, how come this hasn't been recalled?
06/20/2012766001
 I went to fill up my gas tank and after 12 gallons smelled gas everywhere and noticed gas racing out from under my car. there had to be atleast half a gallon surrounding my shoes and if there had been a spark i would have been burned to death. after researching this problem on the internet i found out that hundreds of other people that own mustangs between the years of 1999 and 2004 have all had the same problem with what ford calls a defective gas nozzle grommet. not something the 1999-2004 mustang is a stranger too. i remember the 1974 pinto and i owned one i really am uncomfortable with the thought that my mustang is even more prone to explosions then my old pinto. please pay attention to this matter before it becomes the next 1974 pinto. ps: yes i did have a member of the annual pinto tailgate bbq party bumper sticker on my pinto i would rather not have to get one of those stickers for my 2000 mustang convertible. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
06/20/201276600
 I went to fill up my gas tank and after 12 gallons smelled gas everywhere and noticed gas racing out from under my car. there had to be atleast half a gallon surrounding my shoes and if there had been a spark i would have been burned to death. after researching this problem on the internet i found out that hundreds of other people that own mustangs between the years of 1999 and 2004 have all had the same problem with what ford calls a defective gas nozzle grommet. not something the 1999-2004 mustang is a stranger too. i remember the 1974 pinto and i owned one i really am uncomfortable with the thought that my mustang is even more prone to explosions then my old pinto. please pay attention to this matter before it becomes the next 1974 pinto. ps: yes i did have a member of the annual pinto tailgate bbq party bumper sticker on my pinto i would rather not have to get one of those stickers for my 2000 mustang convertible. thanks much hank