Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 030105 | 12/01/2002 | 10008152 | Passenger seat rubs against door panel. *tt | 07/22/2004 | |
| 8380 | 03/01/2000 | 612779 | Some vehicles may exhibit predelivery concerns with any of the seats in the vehicle. *tt | 06/12/2000 | |
| 13520 | 11/01/1999 | 610909 | Some vehicles have been reported to have a rip / tear in the seat cover material. *tt | 05/18/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 11/09/2006 | 81000 | 0 | 10/26/1999 |
| Dt*: the contact stated while driving 35 mph on normal road conditions the driver's seat was making a lot of noise. the back frame of the driver's seat was fractured and the vehicle's owner was concern that the back of the seat could collapse at any time and create a severe or fatal accident. the failure was not a result of a crash, and there were no warning signals prior to the incident. the vehicle has not been seen by the dealer. | |||
| 09/03/2001 | |||
| Drivers seat came detached from floor while vehicle was going 35mph. seat rocked like a rocking chair. consumer heard a snap, and seat flew back. dealer wants the consumer to bring vehicle in to be looked at.*ak | |||
| 02/11/2001 | 2 | 02/01/2001 | |
| The seat material has begun to deterioate. it was changed with about three thousand miles and has begun once again. the paint has many bubbles in the clear coat. the sheet metal has been repaired, but came in with many pertrussions. now showing signs of bubbling. windows rattle when not fully closed. sunset ford will not complete any warrantee repairs to my car. they said the buyer should beware and it is now my problem, ford motor company has refused to intervine. *ak | |||
| 11/01/2000 | 1 | 10/01/2000 | |
| While driving no more than 2 mph when passenger's seat collapsed with a passenger in it without prior warning. *ak the incident resulted in a minor accident. the manufacturer denied any factory defect. *yh | |||
| 1 | 09/01/1999 | ||
| Passenger seat is hard to slide. yh | |||
| SEATS - FRONT ASSEMBLY - HEAD RESTRAINT | |||
| 08/01/2000 | 1 | 03/01/2000 | |
| Headrests dont provide protection in rearend accidents. *ak | |||
| 01/01/2000 | |||
| The seat head restraints do not raise high enough to go beyond my shoulders, giving no protection to my head at all. *ak | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 08/07/2000 | 5 | 06/01/2000 | |
| When clutch disengages rpms drop too low and vehicle stalls. loses all power steering and brakes. dealer can not identify cause. *ak consumer adds engine stalls easier if a/c is on, and/or when brakes are applied. dealer replaced powertrain control module and mass air flow, but problem still exist. also consumer is a hearing metallic ticking noise on cold engine. air bladder deflates after 1/2 hour. dealer replaced seat air bladder. drivers side front and back window will not seal after rolling up at times. *tt | |||
| 04/03/2001 | |||
| While driving and when stepping on brakes power seat will automatically release itself. power seat will either go forward or backward, and lock itself in that position.this problem happens intermittently. contacted dealer and can't find problem. | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 10/01/2004 | 57295 | 1 | |
| While driving seat back bolt broke, laying the consumer completely down. consumer was very concerned. *ak * tc | |||
| 09/04/2004 | 90000 | 1 | 01/01/2004 |
| During acceleration going up hill the driver side seat broke, cousing me to almost loos controll of the vehical. the top part of the seat is secured with only one bolt witch snaped, allowing the top half (back support) of the seat to fold completely back words on to the back seat. i wheigh about 180 lb, if there was some on in the back they may have been hurt, and i had to rely on holding the steering wheel to prevent me from falling back. to repair i had to drill the remaing half of the bolt out, and then rethred the whole, and insert a new bolt. *ak | |||
| 06/13/2004 | 162400 | 1 | |
| While driving 60 mph, the drivers back seat broke. the consumer lost control, but was able regain control and pullled over. *ak the broken bolt was replaced by the dealers. the consumer was informed that the ford explorers were being recalled for the same bolt. *sc *jb | |||