Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 15969 | 06/01/2002 | 637436 | Some vehicles may exhibit a wind noise from either side of the a-pillar area. *tt | 11/26/2002 | |
| 13848 | 02/01/2000 | 612446 | Some coupes or convertibles may exhibit a water leak or windnoise. engineering is investigating. *tt | 06/08/2000 | |
| 8095 | 02/01/2000 | 612295 | Brief information stating that engineering is investigating coupe or convertible vehicles exhibiting a water leak or windnoise. *tt | 06/07/2000 | |
| 99226 | 11/01/1999 | 6089687 | Experiencing a popping or oil canning noise coming from the drivers footwell area. *tt | 03/03/2000 | |
| STRUCTURE - BODY - DOOR | |||||
| 16907 | 06/01/2003 | 10002618 | Loose door trim panel or a noise from the door trim panel area when driving over bumps. *tt | 09/08/2003 | |
| 13852 | 02/01/2000 | 612448 | On some vehicles the doors require more than normal effort to close. engineering is investigating. *tt | 06/08/2000 | |
| 8096 | 02/01/2000 | 612296 | Some vehicles may have doors that required than more than normal effort to close. engineering is investigating. *tt | 06/07/2000 | |
| 13390 | 10/01/1999 | 609665 | This bulletin mentions that certain vehicles are not equipped with a passenger door lock cylinder. *tt | 04/05/2000 | |
| 99242 | 11/15/1999 | 6090184 | Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks. *tt | 03/09/2000 | |
| STRUCTURE - BODY - HOOD | |||||
| 01174 | 09/03/2001 | 625718 | Body - hood scoop loose or detached from hood. *nlm | 11/30/2001 | |
| 00212 | 10/16/2000 | 618544 | Some vehicles may exhibit a hood that is hard to close. *jb | 04/16/2001 | |
| 13929 | 03/01/2000 | 612866 | Some vehicles may exhibit higher than normal closing efforts of the hood panel. *tt | 06/13/2000 | |
| 8247 | 03/01/2000 | 612683 | Some vehicles may exhibit higher than normal closing efforts of the hood panel. engineering is investigating. *tt | 06/12/2000 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 16316 | 10/01/2002 | 10013081 | Convertible top lifts unevenly. *tt | 04/07/2005 | |
| 15585 | 01/01/2002 | 630138 | Some convertibles may exhibit a condition where the convertible top lifts unevenly. *tt | 04/15/2002 | |
| 15300 | 10/01/2002 | 630204 | Some convertibles may exhibit a condition where the convertible top lifts unevenly. *tt | 04/15/2002 | |
| 99225 | 11/01/1999 | 6089686 | Concerns with the convertible top boot may fit improperly or be difficult to install on some vehicles due to the top not folding down all the way into the well. *tt | 03/03/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 03/25/2009 | 79000 | 1 | |
| Hard to shift into first gear of neutral from a stopped position on the v6 manual transmission on the 2000 ford mustang, also paint is bubbling and cracking on roof in multiple spots, have seen same problem with paint posted for all models ford from 2000-20005. *tr | |||
| 08/02/2004 | 37600 | 1 | |
| The support mechanism that supports the rear end of the vehicle rusted. the manufacturer states that no defects have been reported. *jb | |||
| 11/17/2003 | 16000 | 1 | |
| While driving at 30 mph, the consumer felt that the vehicle had no power and was unresponsive. the vehicle was taken to a mechanic, who informed the consumer that two engine mounting bolts were loose. the mechanic also had to replace the power steering pump. the manufacturer and the dealer are aware of the problem. *nlm | |||
| 08/07/2000 | 5 | 06/01/2000 | |
| When clutch disengages rpms drop too low and vehicle stalls. loses all power steering and brakes. dealer can not identify cause. *ak consumer adds engine stalls easier if a/c is on, and/or when brakes are applied. dealer replaced powertrain control module and mass air flow, but problem still exist. also consumer is a hearing metallic ticking noise on cold engine. air bladder deflates after 1/2 hour. dealer replaced seat air bladder. drivers side front and back window will not seal after rolling up at times. *tt | |||
| 1 | 09/01/1999 | ||
| A pillar cover became loose. yh | |||
| STRUCTURE - BODY | |||
| 09/16/2004 | 40000 | 1 | 11/28/2001 |
| I bought my mustang in 2001 and the paint on the roof of my car is rusting/cracking from the inside out. there are several of these forming i went to koons ford of falls church and talked to john morris (703) 241-7298 ext 1500 which got in contact with a ford rep ray risano and they stated that there is nothing that they can do because the car is past the 3 year/36,000 mile warranty. i have very detailed photographs if requested.*ak | |||
| 08/04/2004 | 35000 | 1 | |
| After hearing a noise from the rear of the vehicle. the left rear unibody began to crack. the dealer stated that if the crack gets worse it will release the rear end of the vehicle. *jb | |||
| 07/06/2002 | |||
| When making a left or right turn there is a clanking noise in bottom of vehicle. cause unknown. please provide any further information.*ak | |||
| 10/12/1999 | 10/01/1999 | ||
| I purchased this vehicle 10/7/99 and have been taking it in for service since 10/12/99 the dealership has not fixed any of the problems w/the car, in fact my car keeps getting worse. the roof its self leaks and while removing the headliner the dealership caused dents and creases in my roof. they still haven't repaired the dents or the leak. also, the computer has been going out since day 1 causing a fire smell which the dealership said was the sparks hitting the catalitic converter and causing problems w/the transmission. the car spark knocks constantly, dies while driving, smells like its on fire and has a hard time shifting into gear. the dealership wants to try to fix it as they have tried for almost 2 years but any repairs they make will not be warrantied. that is unacceptable! i have contacted a local tv station, written a letter to ford, talked to the dealership owner, called ford customer service and filled out a ford survey. after all of that, no one has been in contact with me. | |||
| 12/30/2000 | 3 | 12/01/1999 | |
| Many roofs on the dealership lot are separating.*ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| 07/01/2002 | |||
| After purchase conv. top leaked, a/c grills fell out, rear window stuck rear defroster don't work after inspection: rusted (poss. flood damage) rear tire wells repaired (rear ended) never disclosed to me told only one owner rear reflector missing due to falling off during detailing after transporting car gas tank has leaked $1700 warranty added to my contract w/out agreement covers nothing $500 free alarm never put in & added to contract tina called to say warranty up 8/20/02to place alarm and stopped pymt on check for downpayment, keeping mo. pymnt. spoke to ''all managers come back w/lawyer was what they told me. dt | |||
| STRUCTURE - BODY - DOOR | |||
| 01/19/2009 | 1 | ||
| Tl*the contact owns a 2000 ford mustang. the contact stated that the door is not locking securely on her vehicle. the dealer stated that some screws and bolts were needed underneath the vehicle to hold the door closed. the door must be slammed very hard to keep it closed and the handles and other parts have fallen off. updated 04/15/09. *lj updated 04/16/09.*jb | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 11/22/2001 | |||
| The vehicle passenger and driver side rag top hangs to low obstructing the door from latching resulting in doors opening at anytime without warning while driving. the dealership cannot fix problem. please provide more details ts | |||
| 4 | |||
| Windshield structure vibrates violently on certain roads allowing the convertible top to come unlatched and flip up. *slc | |||
| 1 | 09/01/1999 | ||
| Convertible top is poorly fit due to unattached wire. yh | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 07/01/2002 | |||
| After purchase conv. top leaked, a/c grills fell out, rear window stuck rear defroster don't work after inspection: rusted (poss. flood damage) rear tire wells repaired (rear ended) never disclosed to me told only one owner rear reflector missing due to falling off during detailing after transporting car gas tank has leaked $1700 warranty added to my contract w/out agreement covers nothing $500 free alarm never put in & added to contract tina called to say warranty up 8/20/02to place alarm and stopped pymt on check for downpayment, keeping mo. pymnt. spoke to ''all managers come back w/lawyer was what they told me. dt | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 04/01/2003 | 16000 | 1 | 11/01/1999 |
| The cross member bar on the vehicle developed rust. *jb corroded front cross member replaced. *tt | |||
| 07/01/2002 | |||
| After purchase conv. top leaked, a/c grills fell out, rear window stuck rear defroster don't work after inspection: rusted (poss. flood damage) rear tire wells repaired (rear ended) never disclosed to me told only one owner rear reflector missing due to falling off during detailing after transporting car gas tank has leaked $1700 warranty added to my contract w/out agreement covers nothing $500 free alarm never put in & added to contract tina called to say warranty up 8/20/02to place alarm and stopped pymt on check for downpayment, keeping mo. pymnt. spoke to ''all managers come back w/lawyer was what they told me. dt | |||
| 06/01/2000 | |||
| On 6/22/2000, i purchased a new ford mustang gt from galpin motors (la, ca). approximately six weeks later, i took the car in for an oil change at another ford dealership. while at this dealership, they showed me the undercarriage of the car. it was corroding at a progressive rate. the car was manufactured in december 1999. i immediately drove to galpin motors and was advised that they would not roll back or buy back the car. their position is that the corrosion can be cleaned up by the use of steel wool. i am concerned that parts on the undercarriage of the car may cause a safety hazard as time continues. the dealership viewed the car and stated that it was simply surface rust. my contention is that the car should not be in this state 7 months after the date of manufacture. obviously, i was not aware of this problem, and i would have never purchased this car if this problem had been disclosed to me. as a result of an arbitration process, the dealership has to replace the entire stainless steel exhaust system and undercoat the bottom of this vehicle. unfortunately, i was told by the service manager that only eighty percent of the rust can be cleaned up. the car is currently at the dealership for repair. thank you for your attention in this matter. *ak | |||
| 1 | |||
| The frame cross member bolt is missing, the consumer now notices vehicle pulls to the right at unexpected stops. *slc | |||
| 09/01/1999 | |||
| I have a little problem. there is a clunking noise coming from the drivetrain. it only happens at the begining of acceleration, if i let offthe gas and then reapply it; it clunks again. i thought that it might be excessive backlash in the rear, but they checked that and said it was up to spec. they (bob thomas ford of hamden ct) said that it was the rear crossmember to the transmission they tightened this up. this helped it a little but not completely. i'm thinking of going to another dealer .*ak | |||