Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/31/200660000108/01/2001
 Dt: the contact stated while traveling 65 mph, a trailer hit the vehicle in the passenger side rear. this caused the vehicle to hit a guard rail with the front end. there was braking prior to the impact and the airbags did not deploy. the driver was wearing a seat belt, but minor injuries were sustained. there was a police report taken at the scene. the vehicle was towed to an impound lot where it was deemed totaled by the insurance company. the vehicle was not inspected to determine why the airbags did not deploy.
03/28/2005332901
 2001 ford cobra air bags activated with out major damage to the bumper upon collision. *ts the vehicle was only going about 2 mph when it came in contact with the other vehicle. the consumer feels that the air bags should not have deployed and requested that ford authorizes replacement of the air bags at no cost. ford denied the consumer request. *nm
08/15/2002
 While driving at 35mph and with no warning air bag deployed. it could cause serious injuries toe consumer. dealer will be notified.*ak
AIR BAGS - FRONTAL
05/29/200881000110/01/2007
 Tl*the contact owned a 2001 ford mustang. while driving 60 mph, the contact lost control of the vehicle. in order to avoid striking other vehicles, the contact made a sharp turn and struck a tree. the air bags failed to deploy. the contact sustained a broken leg , pelvis, and head injury. a police report was filed and the vehicle was destroyed. the current and failure mileages were 81,000. updated 06/16/08 *bf
03/04/200661000106/01/2005
 Dt*: the contact stated while traveling 20 mph with prior braking, another vehicle hit the contact head on, on the driver side. this caused the contact to hit another vehicle on the front passenger side. the airbags did not deploy. the seat belts were worn, but the contact received minor injuries. there was a police report taken at the scene and the vehicle was towed to the dealership. the insurance company deemed the vehicle a total loss. there was no inspection to determine if the airbags should have deployed.
03/28/20051
 2001 ford mustang cobra front bumper made contact with another vehicle and both front air bags deployed.***no answer required***. *mr the consumer stated his speed was only 1 to 2 mph. the consumer had previous rear end damage and was told by the dealership that the previous dealer may have improperly set the sensors. the consumer contacted the dealership who then told him that the computer resets the sensors each time the vehicle is started and the previous repairs had no relevance. *jb
01/21/200521000110/14/2001
 Airbags deployed on 2001 ford mustang from a very low speed impact that caused no damage to the car except for the deployment of the airbags. both front airbags will have to be replaced. the speed at impact was less than 5 m.p.h. and absolutely no damage was done to the body of the car. the airbags should not have deployed at this low of speed. *nm
10/16/20041
 While driving, the consumer had an accident. there was direct frontal impact traveling at 65 mph. the air bags did not deploy. the consumer hit his head on the windshield.
08/27/200439000103/15/2002
 Vehicle was involved in a frontal collision at 25-30 mph and neither frontal air bag deployed. dealer was notified. *ak
07/22/200461000104/02/2001
 My son and a passenger were travelling south in the left lane of a four lane highway when he was forced off the road by a driver in the right lane. he lost control of the car and crossed the mediam and the two north bound lanes of traffic. the car continued up the embankment and hit a tree. the car is a 1991 ford mustang. neither the passenger or the drivers air bags deployed. *ak
07/15/2003277001
 While crossing an intersection at 40 mph a vehicle coming from the opposite direction tried to cross in front of consumer's vehicle. the other vehicle was unable to complete the turn and collided consumer's vehicle. consumer was wearing seat belts, but the air bags did not deploy.*ak
03/31/20041
 While driving 65 mph driver applied the brakes and pedal went to the floor. driver lost control of the vehicle and hit an embankment. driver's side seat belt became detached. however, both air bags did not deploy. driver sustained neck and back injuries and was transported by ambulance to a hospital. vehicle was totaled. *ak
02/13/2004540001
 While driving 35 mph vehicle was involved in a frontal collision and air bags failed to deploy. consumer sustained minor scars and bruises. dealer was notified, but problem was not resolved. *ak
08/26/20011
 Consumer was involved in accident yet the air bags did not deploy, the driver and a passenger sustained serious injuries from this accident, the vehicle was totaled. nlm
12/06/2002105/04/2001
 Consumer was rear-ended by another car traveling approximately 40-45 mph, which caused consumer's vehicle to hit another motorist. driver and passenger air bags failed to deploy. ts. consumer and occupant suffered neck, back, shoulder and knee injuries.*jb
07/12/20021
 Consumer's vehicle was involved in a collision in which one vehicle rear-ended another vehicle while travelling 40mph. upon impact, front driver's air bag did not deploy. *ak consumer feels that with the impact of this accident, the air bags should of deployed, 7000 dollars in damage, one person was injured in accident, ford stated that the right spot on the bumper was not contacted which would have caused the air bags to deploy. *scc
07/17/2002112/01/2001
 Consumer was hit from rear by another vehicle travelling 40 mph and pushed consumer into another vehicle in front. upon impact, both driver's and passenger's airbags did not deploy, and both occupants were injured when they hit the windshield.*akjlg
06/24/2002207/01/2001
 Front crash at unknown speed, neither airbag deployed. no injuries, damage to vehicle was 4500.00 dollars.*ak *jg
02/23/2002
 While traveling at 30 mph a truck broadsided consumer's vehicle. vehicle was totalled, and none of frontal airbags deployed. please provide any further information. *ak
03/01/2002110/01/2001
 Driving home, rainy evening, small animal ran out in front of car, hit brakes, locked up, car proceeded straight, air bags deployed. did not hit or run over anything. have witness to event. dealer and ford indicate that this is typical and the air bag did as it was suppose to. upon dealer checking for damage, small dent found in undercarriage of car. no entrance or exit wounds, just a dent - other parts of car are lower.. dealer put car up on jack to show us, placed jack in wrong place, covering damage, had to take it back down. damage lines up perfectly with jack. dealer damaged w/ jack and ford (who wouldn't even come in to look at car) agreed w/ dealer that this could cause airbag deployment. i did not hit anything, the air bags malfunctioned, dealer made damage - it's a cover-up.
01/01/2002
 Driver's side and passenger's side airbags failed to deploy during a fourty mile per hour front end collision. driver sustained injuries to chest. dealer has yet to be contacted. please provide further details.*ak
01/01/2002
 Front airbags failed to deploy during a 40mph front end collison. driver sustained injuries to chest. dealer has been contatced. please provide further details.*ak
11/15/2001
 While driving 65 mph in wet road condition consumer applied brakes to avoid hitting another vehicle, and vehicle started to skid and hit guardrail/ front impact. consumer hit his head on steering wheel. neither airbag deployed. damage to vehicle about $ 11000.00. *ak
11/12/2001
 Vehicle was rearended and air bag did not deploy. vehicle was hit on right rear side. *ak
07/06/2001102/26/2001
 Was traveling approximately 5mph when for no reason air bags deployed. vehicle then bumped into wooden fence. driver suffered burns on arms.*ak consumer wrote in stating the car was parked and when i got out of the car it rolled forward bumping a wood fence post and both air bags deployed. *slc
01/28/20011
 While coasting out of car wash vehicle slid on ice, bumped into vacuum. at that time, both airbags deployed. *ak there was no noticable damage to the vehicle or plat form. the consumer believes the air bag system must have been defective to have deployed without impact. *yh