Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 0412 | 01/26/2004 | 10007357 | Headliner sagging in rear of vehicle. *tt | 06/16/2004 | |
| STRUCTURE - BODY | |||||
| 15969 | 06/01/2002 | 637436 | Some vehicles may exhibit a wind noise from either side of the a-pillar area. *tt | 11/26/2002 | |
| STRUCTURE - BODY - DOOR | |||||
| 16907 | 06/01/2003 | 10002618 | Loose door trim panel or a noise from the door trim panel area when driving over bumps. *tt | 09/08/2003 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 16316 | 10/01/2002 | 10013081 | Convertible top lifts unevenly. *tt | 04/07/2005 | |
| 02178 | 09/02/2002 | 10008582 | Noise-windnoise from the a pillar area. *mj | 08/06/2004 | |
| 17171 | 09/01/2003 | 10004064 | Convertible top lifting unevenly. *tt | 11/17/2003 | |
| 15585 | 01/01/2002 | 630138 | Some convertibles may exhibit a condition where the convertible top lifts unevenly. *tt | 04/15/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 04/12/2002 | 1 | 12/28/2001 | |
| 2002 ford mustang - weatherstriping seal leaks, headliner falls continuously. *ak | |||
| 11/07/2002 | 1 | 09/09/2002 | |
| Micro checking of paint on horizontal surfaces of the vehicle, specifically hood, leading edges of roof line, and trunk lid spoiler area. ford refuses to fix the problem or offer any typwe of compromise,via customer complaint phone line supplied in owners manual.stimate recieved on november 08, 2003 is approximately $750.00.*ak | |||
| 07/28/2003 | 3 | 10/11/2002 | |
| Consumer stated vehicle the vehicle accelerated without warning. dealer notified. *ak. the consumer stated there was aloud noise when the vehicle was placed in any gear and then the vehicle jerked. the consumer also believed the speedometer was not working correctly. the rear view mirror was loose, the tail light lens had condensation, the window seal trim came off and the windows made up when up or down. *jb *nlm | |||
| STRUCTURE - BODY | |||
| 12/12/2003 | 3 | ||
| Complaint regarding the hassles the consumer experienced while trying to purchase a ford mustang. *ph damaged hood, paint chips on the vehicle and difficulty getting the 115 point inspection for the vehicle. glove compartment was missing. *ph | |||
| STRUCTURE - BODY - BUMPERS | |||
| The vehicle bumper was coming off (sticking out on the sides). the vehicle was taken to the dealer who indicated that the problem was caused by taking the vehicle to the car wash. *nlm | |||
| STRUCTURE - BODY - HOOD | |||
| 06/10/2004 | 1 | ||
| Last summer i purchased a 2002 mustang convertible. i noticed that one of the rock chips in the hood was starting to peel. i took the car to a local dealership for an estimate on fixing it. the body man looked up a tsb and printed it out for me. it was the bulletin on sheet metal primer. seems the mfg used the same primer on the composite parts and as a result the paint is peeling off the entire hood. i contacted a ford executive and was told that ford would repaint my hood when it started to rust. my only question is........when do composite parts rust? i might be female but even i know that when my hood rusts that means the end of the world is near. all i want is for ford to stand behind what they make and fix the problem. *jb | |||
| 12/12/2003 | 3 | ||
| Complaint regarding the hassles the consumer experienced while trying to purchase a ford mustang. *ph damaged hood, paint chips on the vehicle and difficulty getting the 115 point inspection for the vehicle. glove compartment was missing. *ph | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 07/10/2005 | 14734 | 1 | 06/09/2002 |
| The rear window got broken and when to be replaced was told the roof has a manufactured default. ford is not wanting to fix it and are passing me around to different people, because no one wants to take responsabiliy for it, my warrenty, is out by one month and so they say to bad for you. i can not get new rear window , because window man says it will not be properly installed,over the ridges in the metal, and may not seal and come loose. (nothing has been done to fix it, i am waiting on a call from ford for three days.) | |||