Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
08/16/200980000
 Tl*the contact owns a 2004 ford mustang. while driving 10mph, a vehicle proceeded through a traffic light and crashed into the front passenger side of her vehicle. there were no injuries sustained; however, she stated that the air bags are defective since the impact from the crash should have caused them to deploy. the dealer has not diagnosed the failure. the current and failure mileage was 80,000.
05/13/200512500203/25/2005
 I had a deer accident on my way to work & wrecked my 2004 ford mustang convertible & the airbags did not deploy & i took the entire force of the accident. i flipped end over end & rolled it once or twice & hit the right front bumper on a concrete slap & flipped back on the wheels & destroyed the front end & completely totaled the car! i have severe head trama, whiplash, injured back, neck & shoulders & am in physical therapy 3x's a week & lots of pain & inflamation rx's. ford motor doesn't seem to want to give me any answers & i've contacted 4 different lawyers & none of them want to take ford on to investigate what has happened & i can't get any help so i thought i'd ask for your help & any information you can provide me with would be greatly appreciated.
01/01/19011
 Malfunction in deployment of the air bags on 2004 ford mustang.*mr the vehicle was involved in a single car accident in which the vehicle hit the guardrail. the air bags did not deploy. *nm
AIR BAGS - FRONTAL
01/12/200736000206/15/2006
 Following a frontal accident at 40 mph neither from air bag deployed from my 2004 ford mustang, vin 1fafp42r44f186885. *nm
04/16/2006103/08/2006
 Front impact 35-40 mph airbags never deployed. *jb
10/13/200511000103/14/2004
 My daughter was driving my 2004 ford mustang , when light turned green upon acceleration the gas pedal stuck( because of carpet) causing her to loose control of the car as she was making a left turn on wet pavement . she hit another vehicle totaling the car and she was also hurt when her face hit steering wheel because airbag did not deploy. *nm
08/26/200515000104/03/2004
 Dt: the caller's son pulled into a gas station when both front air bags deployed. he was going about 2 mph, and he did not hit anything. air bags deployed without warning. dealer cut the airbag out of the steering wheel, and they put the passenger's side air bag back in. the diagnostic said there was nothing wrong with the vehicle. caller was told that there were scrapes on the bottom of the vehicle and that might have caused the air bags to deploy. this will not be covered by the warranty. the caller said the vehicle has not been in any accidents. manufacturer sided with dealer and said she will have to pay for repairs.*ak *nm