Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
1822910/01/200410010738Pop/clunk or squealing noise from the steering gear when turning, driving over bumps, or braking. oasis. *tt12/07/2004
STEERING - RACK AND PINION
0424812/13/20040514310014080Steering rack noise. *tt squeak/creak noise from steering rack when turning. *sc04/28/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
05/19/2005308/15/2004
 I was making a turn around a corner from a stop going at approximately 7-10 mph when my 2004 ford mustang started going out of control, pulling to the right into another lane and heading in the direction of the curb, i tried to regain control of the vehicle but the vehicle seemed to be pulling from the back, it eventually ended up doing a 180 degree turn into the other lane , fortunately there was no oncoming traffic in that lane. road conditions were dry and normal. i took the vehicle to the dealership after contacting the ford motor company addressing the fact that the vehicle had a definite problem, as this was the third such incident of the vehicle losing control. in the first two incidents the vehicle had started again going out of control from around a corner, but the condition was wet so i ignored it. i feared that there was a greater problem however, when going around a curve at below the posted speed limit it also started pulling from the back heading into the other lane. fortunately in the other two incidents i was able to prevent the vehicles from totally losing control and doing what it had done on this day. the ford gillespie dealership located at 7111 n.w loop 410 san antonio texas said that they were unable to duplicate the problem after 12 miles of driving and have said that therefore there was no problem. i believe that there is definitely something wrong with the vehicle handling around curves and corners, and this is a real and legitimate safety issue for me.
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
06/18/200213892307/20/2001
 While driving at any speed heard a grinding sound coming from the steering column. the noise sounded like there was no fluid in the reservoir when it was actually full. dealer examined the vehicle, and claimed that the steering was working normally. *ak power steering will lock up and will not be able to steer vehicle, this could cause an accident. also, problem with rear defroster. consumer believed that there should be a recall of all vehicles 1999 and up. *ak
STEERING - HYDRAULIC POWER ASSIST - PUMP
03/19/200727985101/15/2005
 Power steering unit was excessively noisy and distracting... locks up on hard turn. dealer says nature of the beast, won't replace it. complained 3 times, car just went out of warranty... several hundred local police cruisers have had their power steering replaced, by dealer after negative publicity on tv...dealers attempt to make you out as stupid, and keep obfuscating till you just go away. *ak