Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
ASI-08-26-0712/01/200810029168Ford; some vehicles may exhibit a difficult to diagnose water leak in front floor area. this may be caused by loose grommets and/or sealer skips around cowl area, loose a pillar window weatherstrip retainer. *pe06/22/2009
TSB-08-26-705/01/200910028507Ford: vehicle may exhibit a difficult to diagnose water leak in the front floor area. may be caused by loose grommets and/or sealer skips around the cowl area, loose a-pillar window weatherstrip retainer. *pe05/06/2009
TSB-07-14-606/03/200710027146Ford: in some vehicles there may exhibit a difficult diagnose of a water leak in the front floor area. *pe01/08/2009
04261612/31/200410014310Weld bonding procedure. *tt04/29/2005
STRUCTURE - BODY
TSB-08-26-705/01/200910028507Ford: vehicle may exhibit a difficult to diagnose water leak in the front floor area. may be caused by loose grommets and/or sealer skips around the cowl area, loose a-pillar window weatherstrip retainer. *pe05/06/2009
TSB-07-14-606/03/200710027146Ford: in some vehicles there may exhibit a difficult diagnose of a water leak in the front floor area. *pe01/08/2009
STRUCTURE - BODY - DOOR
TSB-07-14-606/03/200710027146Ford: in some vehicles there may exhibit a difficult diagnose of a water leak in the front floor area. *pe01/08/2009
STRUCTURE - BODY - ROOF AND PILLARS
ASI-08-26-0712/01/200810029168Ford; some vehicles may exhibit a difficult to diagnose water leak in front floor area. this may be caused by loose grommets and/or sealer skips around cowl area, loose a pillar window weatherstrip retainer. *pe06/22/2009
TSB-08-26-705/01/200910028507Ford: vehicle may exhibit a difficult to diagnose water leak in the front floor area. may be caused by loose grommets and/or sealer skips around the cowl area, loose a-pillar window weatherstrip retainer. *pe05/06/2009
STRUCTURE - FRAME AND MEMBERS
TSB-08-26-705/01/200910028507Ford: vehicle may exhibit a difficult to diagnose water leak in the front floor area. may be caused by loose grommets and/or sealer skips around the cowl area, loose a-pillar window weatherstrip retainer. *pe05/06/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
11/29/20111
 First thing that happened with my car was the two inches of water it started taking in every time it rains. then the rpm gauge and speedometer went; never can tell how fast i am going (real safe). next went the gas and temp gauges. now it rained again a few days ago (12/2012) and i have no working locks, windows, radio or headlights along with water in my floorboard. ford needs to fix these problems that the 2005 mustang has with it. these are not safe driving conditions and it looks like i am not the only one with these problems. i will not pay $3000 to fix their mistake. i will spend that money on a lawyer against ford before i pay for their mistake. they need to do a recall and fix this. i had to get my car towed last night because i had no headlights. the tow truck driver said that my car was the fourth mustang he had to tow that night!!! *tr
10/01/201181536
 Tl* the contact owns a 2005 ford mustang. the contact attempted to start the vehicle but it would not start. the vehicle was towed to an independent mechanic where the mechanic stated that water had damaged the electrical system and the computer system, which would need replacing. the contact had previously noticed water leaking from under the passenger side seat onto the passenger's feet. the vehicle was not repaired. the approximate failure mileage was 81,536.
01/03/20115
 2005 ford mustang with parking brake problems which caused the vehicle to be damaged after rolling down a hill. consumer is also expressing discontent with the ford company. *kb the consumer stated the door handles were replaced three times, the convertible top had to be replaced, a new fuel pump was needed which was recalled, a new radio was installed, and the battery was replaced twice. *jb
10/01/2010
 I am the owner of a 2005 mustang. i have already had to replace the throttle body as my carr (which is an automatic) would randomly stall out at lights. one time leaving me stranded in the intersection. it is very diffucult to fill my gas tank as the gas pump nozzle kicks back for some reason while pumping. my spedomer will read inaccurately at times, sometimes reading exxtremely high numbers, sometimes not at all. i am using gps and my own discrection when gauging how fast i'm going. after a heavy rainstorm, when making left turns, my passenger floor becomes flooded by water pouring out from under the passenger side dashboard. my passengers feet get soaked as well as carpet, floormat and any other things i have in the floor board.
09/29/2010
 I purchased in 2007 a 2005 ford mustang. after the downpouring of rain on wednesday 9/29 night and thursday 9/30 morning i experienced water pouring into my 2005 ford mustang vehicle when on my way to work under the dash board and in close promimity fo the fuse panel on the passenger foot well. i was on the internet and found that there has been other 2005 mustangs experiencing the same systems. this should be considered a recall.
03/13/2010340001
 Driving on wet roads, front passenger side leak, shorting fuse box. car lights, turn signals, instrument panels, and radio all go dead. when car is put into park it will not shift back out. dries out, and all is well again. this is an extreme safety issue.....imagine if you will driving on a highway late at night in traffic only to have all your lights and turn signals go out. *tr
05/18/2009350001
 I have experienced on several occasions water pouring into the vehicle under the dash board and in close proximity to the fuse panel on the passenger foot well. the dealer has indicated that the air intake to the cabin air unit is also connected the drain lines that drain water from the hood cowl. when debris from trees, bushes and shrubs finds it's way onto the hood cowl it gets into the drain lines (due to poor design and lack of any type of filter) with any rain. the rain washes debris into the drain lines which then backs up as the line fills into the cabin air unit. my dealer has told me the best way to prevent this from happening is to not park under trees. they did not tell me that when i bought the car. an internet search shows many people with a similar problem on the model year and later years. a tsb exists on this problem. *tr
05/10/2005290001
 Major leak - when it rains water leaks into the passenger side soaking floor. comes from under the dash - electrical wires are there etc. *tr
03/01/200801
 Whenever it rains my 05' mustang cv accumulates about an inch of water on the passenger side and it takes forever to dry out. the cv top is brand new and does not leak as far as i can tell. i've seen other people complain about this on a few different blogs online. what's the deal? *tr
11/28/200742250102/28/2005
 2005 mustang convertible top failure. no prior warning of failure. i took it the the ford dealer in lugof, sc (james ervin ford) to seek repair. dealer said they did not repair failed convertible tops, i should take it to a body shop. i explained that the top had failed after just 42.000 miles on the car and that ford had issued 2 tsb. they did not investigate the tsb and refused repair. *tr
07/14/200614000103/06/2005
 1)rattle sound coming from exhaust area when taking off in car. 2)cd's skip or won't play sometimes with shaker 1000 3) passenger side airbag light comes on and off while driving all the time by itself. 4) having trouble filling tank with gas at most gas stations. 5) have been hearing a squeak sound coming from drivers side dashboard near windshield area. *jb
08/19/2005216508/13/2005
 One week after car purchased paint flaking off and car has blue smoke coming from exhaust at start up. car has been painted since then 3 times and to date paint is flaking off and you should see all of the buffing scratches from the dealership(town & country ford/bessemer, al) trying to correct their mistakes. i might add this is a roush mustang. car has been in 2 times for blue smoke and service department can't duplicate the problem(common statements made by ford's service department). ford motor company refuses to even send a representative out to look at the vehicle. to say the least they do not stand behind their products and we will never purchase another one. we are in the arbitration process at this time with this vehicle. i would not recommend a ford to anyone. read all about their problems online before you purchase. i wish i did. *jb
06/06/20051500105/23/2005
 Initial problems: 1. pin strip on driver side was peeling off 2. a/c vent fell out of console 3. convertible top got stuck in the down position. stopped by closest dealer because i was on vacation and we pulled the top back up. brought it to a local dealer for repairs and they said it was not covered under warranty because the entire convertible top frame was twisted. they stated this was because i most likely had driven while the top was half way up/down. after several weeks ford engineers decided to cover the repairs for the top. took the dealer five weeks to get all parts and replace the top. 4. gas tank replaced because gas pumps would constantly cut off while refueling. 5. a/c makes popping noise every once in while. current issues: 1. noise in front end while turning at slow speeds 2. after car warms to driving temperature, there is a thumping noise heard in engine, very prominent in interior 3. driver side exterior door handle sticks in the out position 4. convertible top making a thud noise when raising and lowering top 5. exhaust is making a popping noise when if engine is revved right after starting the car 6. slight vibration/rattling noise coming from console while car idles 7. a/c making popping noise every once in while. *jb
08/01/20055000105/06/2005
 The tunnel down the center of the car gets extremely hot at the front of the tunnel near the pedals. when the bare metal of the tunnel is touched it is hot enough to induce a burn. dealer contacted ford and told me it was normal. as the plastics and carpeting touching the tunnel age, i am concerned this may present a fire hazard. after reviewing posts on two mustang forums, others apparently have experienced this problem as well. the car is a gt v8 with a manual 5-speed transmission. *jb
07/18/2005106/11/2005
 Dt: the consumer has 2005 ford mustang. when the consumer was driving south from grass valley during the day, he could not see the instrument panel. the consumer believed that it was due to the instrument panel being located too far into the dashboard. the consumer said that at night he could see the instrument panel fine. if the vehicle passed into some type of shade during the day the instrument panel would become visible. the consumer says that he just got off of highway state route 49 and noticed that when traveling with the sun behind or in front, he could not see the instrument panel. anytime that the vehicle was shaded the instruments could not be seen easily. this was a safety problem due to not being able to see what speed the vehicle was traveling at. when changing speed zones, not being able to see what speed vehicle was traveling at caused the issue. *ak *sc
12/30/20040112/30/2004
 Dt: 2005, ford, mustang. consumer cannot read instrument on a sunny day with sun glasses. consumer says dealer knows about problem, but has not done anything about it. instruments panel is enclosed in a deep tube type panel, and because of this cannot get enough light to be visible. *ak
STRUCTURE - BODY
08/21/201277000
 Tl* the contact owns a 2005 ford mustang. the contact stated that while park he noticed that water had accumulated on the front driver and passenger side floor board. the vehicle was taken to an independent mechanic who stated that there were holes on the liner in between the windshield and the hood that caused the water to leak into the vehicle. the gauges on instrument panel and the wires that lead to the speakers were damaged. the vehicle was not repaired. the approximate failure mileage was 77,000.
08/21/201277000
 Tl- the contact owns a 2005 ford mustang. the contact stated that while park he noticed that water had accumulated on the front driver and passenger side floor board. the vehicle was taken to an independent mechanic who stated that there were holes on the liner in between the windshield and the hood that caused the water to leak into the vehicle. the gauges on instrument panel and the wires that lead to the speakers were damaged. the vehicle was not repaired. the approximate failure mileage was 77,000. pmb
08/21/201277000
 Tl- the contact owns a 2005 ford mustang. while parked the contact noticed water had accumulated on the front driver and passenger side floor board. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic stated there were holes on the liner in between the windshield and the hood that caused the water to leak into the vehicle. the gauges on instrument panel and the wires that lead to the speakers were damaged. the vehicle was not repaired. the approximate failure mileage was 77,000. da
09/02/2012867801
 The morning after a rain storm when pulling out of my driveway water started to pour in behind the glove box and passenger air big area and onto the floor. it was about 1 or 2 inches of water all together. after doing some research i found that the ford knows what the problem is and still has not done anything to fix it. it effects all ford mustangs from 2005 through 2008. they have a tsb 07-14-6 which describes the problem and states how to fix it. *tr
09/02/201286780
 The morning after a rain storm when pulling out of my driveway water started to pour in behind the glove box and passenger air big area and onto the floor. it was about 1 or 2 inches of water all together. after doing some research i found that the ford knows what the problem is and still has not done anything to fix it. it effects all ford mustangs from 2005 through 2008. they have a tsb 07-14-6 which describes the problem and states how to fix it
11/17/2010
 Tl- the contact owns a 2005 ford mustang. the contact stated water would leak into the vehicle whenever it would rain. the leak was so severe that water would enter and build up on the passenger side floorboard. in addition, water was draining directly into the fuse box and causing electrical issues within. the vehicle was taken to an authorized dealer where they advised that the failure could not be repaired. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 110,000. kmj
11/17/2010110000
 Tl- the contact owns a 2005 ford mustang . the contact stated that on a rainy day there is a severe water leakage that occurs which runs directly into the passengers floor board area. the water is draining directly into the fuse box. this failure is causing electrical problems to occur due to the water leakage. the vehicle was taken to an authorized dealer where they stated that the failure could not be repaired. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 110,000.cv
11/02/2011
 The paint on the front edge of the hood is bubbling. i was told by the dealership it was oxidation and they were aware it was a problem with the 2005 mustang. however i was told by an employee of another dealership that is was not oxidation but an initial poor paint job. however, i am no longer under warranty. my car is kept in a garage at night and during the day while at work. it never sits out in the sun or rain. the dealership told me there is no recall because there were not enough complaints from owners. that cannot be true because the internet is full of complaints on this problem. i was told it would cost $895 to paint the whole hood and it would have a lifetime guaranty. i refused to pay that amount and they reduced it down to $695. but i would have to pay for a rental as it would take 2 days to paint. i refused to pay for the rental and negotiated for a free rental. i am getting 2 more estimates.
07/22/201014661
 I have a 2005 ford mustang convertible. without warning the top jammed about a 1/4 of the way going up. it appears the left side torsion bar snapped causing the weight of the top to shift to the right and bent the right side frame. i can not put the windows up because the whole top is now out of alignment. vehicle is stored all winter long and has less than 15,000 miles on it. the convertible top frame is a poor design. i brought it to 3 places to be looked at and have been told from all 3 places that this is an on going issue with the 2005 ford mustang convertible tops. i do not see that a recall has been issued but have seen some tsb. i feel that ford motor company should be held responsible to produce vehicles without mechanical flaws and use quality parts. ford motor company needs to step up to repair them without financial burden on the consumer when they are exposed.
02/12/201068000
 In reference to tsb-08-26-7 and tsb-07-14-6, there is a difficult to diagnose water leak in the floor board of the vehicle. the water leak coming from the passenger side of the vehicle from the wheel well into the floor board of the vehicle comes into contact with the smart junction box (sjb) of the vehicle. when water seeps into the sjb, it short circuits the majority of the electrical system of the vehicle including: headlights, tail lights, a/c, instrument panel, radio, windshield wipers, rear defroster, windows, door locks, and a variety of other items. if all the correct conditions prevail, such as, night time driving in the rain and the water seeps into the sjb and short circuits it, the driver is left in the dark with no lighting, no wipers, or instrumentation of any type. quick fix for dangerous condition was to pull the kick panel out of the floor board, unplug the sjb connector, and allow to briefly air dry before reconnecting. vehicle was taken to dealer only to be claimed the instrument cluster was bad. even though the tsbs were mentioned by the owner, nothing was said of the sjb being the problem.
05/03/201020000
 Tl* the contact owns a 2005 ford mustang. the contact stated that whenever it would rain, water would leak into the vehicle from the passenger
06/10/2008420001
 My convertible tops frame snapped at the joint heat rivet and also cut the top cover. *tr
12/23/2008260001
 Was driving down the highway dec 23, 2008 when the entire electrical system on my 2005 ford mustang with 25,000 miles on it went completely dead. i purchased this slightly used mustang at a chrysler dealer six months ago and i purchased a top of the line extended warr, for $2000.00 when the vehicle was taken to the ford dealership my top of the line extended warr. did not cover the repairs due to the problem being a known factory defect. ford motor company was no help with the problem also due to the car being slightly over the 3 year warr but not over the 36,000 mile warr. i have done some research since then on the matter and found this problem is a big problem with ford . the internet is loaded with complaints from consumers with this exact same problem as mine. i would imagine driving down the highway at 65 miles per hr could be a catastrophe after losing all electrical power. ford has a tsb number for this problem, it is tsb 07-14-6. the problem is water is entering the cowl area on the front of car and getting to the electrical system and shorting the system out. to make things worse, after all denied response to fix factory defect, they handed me a bill for $508.00 to trouble shoot problem when i specifically told the dealership there was a tsb notice on this problem and the problem was that of the tsb 07-14-6. this is no way fair and something has to be done. *tr
10/26/2008430001
 During the raising of my convertible top the mechanism failed leaving the top half way up. the damage is so bad the top will not go up or down. the dealer says it will cost $6,000 to repair. the car is a 2005 and has only 43,000 miles and the top has not been cycled that many times. my extended warranty does not cover the top. i feel that this failure has occurred very early in the life of the vehicle and the cost of repair is 1/2 the value of the vehicle. i did not abuse the top because the raising and lowering is all automatic and can not be abused. *tr
05/10/2005290001
 Major leak - when it rains water leaks into the passenger side soaking floor. comes from under the dash - electrical wires are there etc. *tr
STRUCTURE - BODY - DOOR
05/21/20050111/11/2004
 Passenger door was different color than rest of vehicle. dealer tried to repaint but screwed up now vehicle has serios paint flaws
STRUCTURE - BODY - HOOD
04/10/20052002/08/2005
 While driving a normal highway speeds the hood will shake. on winding days the hood will vibrate and twist violently. the hood latch and hinges are tight. hood is made of thin aluminum and is to flimsy to tolerate the wind load. with time i believe hinges will loosen and the problem will worsen. *nm
STRUCTURE - BODY - ROOF AND PILLARS
11/28/20074230020002/28/2005
 Fuel tank and inlet tube fails to fill properly. gasoline splash back on to motorist at filling station. tried to put convertible top down, catastrophic failure of convertible top frame and hardware. no forewarning. *tr
06/08/20051500105/01/2005
 Dt: contact states. the pinion gear (which the consumer says is part of the rear end) is bad on his 2005 convertible ford mustang diagnosed by the dealer. the manufacturer says there is no fix for this. the dealer says they cannot get the parts because ford will not relinquish the parts. the dealer and the manufacturer tells him there is an indefinite backorder on the parts. the vehicle has 4500 miles on it. he also cannot put the convertible top up or down on the vehicle. the motor on the top is blown up and the dealer and the manufacturer do not have a new one and refuse to give him the old pump back. they have told him there is no fix for the convertible top. he can only put one half gallon of gas in the car at a time because the gas pump clicks on/off telling him the gas tank is full. the dealer has diagnosed that the gas tank is bad and has ordered a new gas tank that will be there on 7-29-05 which is covered by the warranty. other was selected as the component for the pinion gear because the consumer was not sure where the pinion gear was located . *nm
06/06/20052000105/09/2005
 Dt: the latch that holds the convertible top onto windshield came loose and unlatched while driving 75 mph. the convertible top went backward, no debris came off, but papers flew out of car. dealer reported that the convertible latch must not have not have been latched. no repair yet, dealer has the vehicle. very windy outside, heading into a head wind when incident occurred. vehicle h had no other problems, and there was no warning.*ak
STRUCTURE - FRAME AND MEMBERS
09/08/20051
 2005 mustang convertible. 6 months old 3,000 miles on it..pressing button to put up top and something snapped comes to find out the bracket connected to the motor snapped in half. an engineer came out and made notation of this. the entire frame was replaced. no rental car offered and car was gone for about 10 days. can you say customer service!!!!!!!:( as for the ac/heat constant clicking noise heard every 30 seconds.dealership say this is normal . i may be a women but come on...fess up...we pay alot of money for a vehicle we should not be going through this. *jb