Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL
08V082000FORD MOTOR COMPANYfrom 04/22/2005 to 01/31/2008V (Vehicle)43459303/03/2008OVSCFORD MOTOR COMPANY02/25/200802/26/2008571208
Defect SummaryFord is recalling 434,593 my 2008 mustang vehicles for failing to comply with one of the neck injury requirements of federal motor vehicle safety standard no. 208, occupant crash protection, for an unbelted 5th percentile female sitting in the passenger seat while it is in the full forward position.
Consequence SummaryDuring an air bag deployment, if a small female in the front passenger seat is not wearing the safety belt, and has the seat in the full forward position, there may be an increased potential for a neck injury.
Corrective SummaryDealers will reprogram the restraint control module free of charge. the recall began on march 3, 2008. owners may contact ford at 1-866-436-7332 or through email to www.ownerconnection.com.
NotesFord recall no. 08c02.customers may also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
0710310021905Air bag warning lamp on - dtc 2295 in restraints control module and lamp flash code 22. *kb06/25/2007
AIR BAGS - SIDE/WINDOW
TSB-10-23-811/23/201010039128Ready07/11/2011
TSB-10-23-811/23/201010039128Ford: 2007-2009 mustang. a wiring harness connection may be causing the air bag light to illuminate in vehicles with side air bags. *rm07/11/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
04/01/2012
 I was driving down the interstate in when my accelerator started to stick and floor it, breaks were doing nothing so i threw it into neutral and eventually with much effort we came to a stop on the side of the road. when the accelerator stuck the passenger airbag also turned on the light saying it turned off. when finally stop and the car off the accelerator was stuck to the ground and it took a few tries to get the car to turn on. very dangerous and has never done this before.
12/01/201072000
 On 12/01/2010 my 2007 ford mustang coupe fishtailed on black ice in mid-michigan, spun around at least 1.5 times and collided on the driver's side with several small trees in a ditch. i am the original owner of the vehicle and had the airbag recall performed on the car in 2008 or 2009 at a ford dealership. none of my airbags deployed. i was traveling approximately 60-65 mph on an expressway. the car was totaled. i sustained injuries, the nature and extent of which are unknown, and wage loss due to my incident. i am concerned because my airbags did not deploy in this collision.
11/03/20077762106/30/2007
 My daughter was driving down the garden state parkway on the morning of 11/3/07 when the passenger side (side) airbag deployed for no apparent reason. she was obviously very scared by the airbag deployment but managed to stay in control of the car and avoid crashing. we brought the car immediately to the dealership where she purchased the car. the dealer dealt with ford with regard to the incident and on thursday 11/8/07 i got a call from the dealer saying that ford determined the airbag deployment was caused by a stone kicking up off the road and hitting the underside of the car. my concern is for my daughter's safety and needless to say i am not satisfied with fords explanation on the cause of this issue. ford has not offered any other explanations or taken any actions that would make me comfortable in knowing that this would not could not occur again. *tr
AIR BAGS - FRONTAL
01/17/2009339001
 My wife and her friend were driving down a 2 lane road in our 2007 ford mustang and wrecked into a power poll totaling the car. the front frame was broke in half and the airbags still did not deploy luckily they were not injured bad ford just told me that is the way they are designed to work. i thought that if in a frontal collision the airbags deploy. *tr
01/09/20091
 I received a recall reminder regarding recall 08c02 in may of 2008 for # and i have never owned this car, so i contacted ford customer service and they said they would forward to current owner. january 2009 i received an urgent recall notice 08c02 for same # from my local ford dealership. i called the dealership and asked if they could help to get this notice to the correct owner, the dealership said they contacted ford and then i was told there isn't anything ford can do. i'm concerned that the current owner isn't aware of a safety issue for that car and nobody seems to care. i'm hoping you can help. thank you *tr
07/20/20081
 My son was involved in a car accident on july 20, 2008 in our 2007 mustang, the airbags didn't deploy and the seat belt didn't properly restraint him. he hit the steering wheel, causing him to nearly kill him. he received a head laceration on his scalp his skull and tissue were showing having to be reattach his scalp with over 80 staples. he now suffers with headaches and the doctors told him he has to be carefully within the next year for fear of reopening the scalp incisions. i believe this is a product liability, you think airbags are going to prevent you from an accident like this and it fails. ford motor company needs to know about this and prevent from someone getting killed. *tr
12/13/20073800
 Tl*the contact owns a 2007 ford mustang. while driving approximately 35 mph, another vehicle ran a stop sign and collided into the front and side of the contact's vehicle. the vehicle was completely destroyed. both frontal air bags failed to deploy until several minutes after the crash. the contact received a recall notice for nhtsa campaign id number 08v082000 (air bags:frontal) several weeks after the crash occurred. she called the manufacturer, but they will not respond to her phone calls. the failure and current mileages were 3,800.
03/28/200825000108/30/2007
 Tl*the contact owns a 2007 ford mustang. while driving between 6- 10 mph, the contact rear ended another vehicle. the seat belt retractor failed and both air bags failed to deploy. the contact's head struck the windshield and the entire front end of the vehicle ended up in her lap. she sustained burns to her legs. a police report was filed. the local dealer stated that because the speed was low at the time of the crash, the air bags did not deploy and the seat belt retractor did not retract. the dealer further stated that this is how the vehicle was designed to perform and there was no failure. the failure and current mileages were 25,000.
10/01/200719610/01/2007
 Tl*the contact owns a 2007 ford mustang. the frontal air bag light flashes on and off intermittently when a 13 year old weighing 115 pounds is seated in the passenger seat. the dealer spoke with the manufacturer and they stated that the flashing light was a normal occurrence. the vin and dealer information were unknown. the current mileage was 1,000 and failure mileage was 19.
04/26/20073800111/15/2006
 I was involved in a front collision. the damage to the vehicle was extensive. my concern is that the airbags did not deploy. i was restrained solely be the seat belt. *tr
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
01/23/200892451
 I purchased my 2007 ford mustang gt in august of 2007. it was a floor model that the dealer had done modifications to. on 24 jan 08 i went to fill top-off the fuel which was below 3/4 of tank. after only getting about 1.87 gallons in, the pump clicked off. i tried to pump more gas into the tank and was surprised when it started to overflow. (after starting the car back up, the fuel gauge was still in the same spot before i started fueling) i also noticed that in the recent weeks my passenger airbag light does not read it is in the off position when no passenger is present, even though it did read this before. i have since contacted my dealership and am bringing the car in to have them check these problems as well as others i am concerned with after reading the forums. *tr