Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/14/2011 | 16500 | 1 | |
| On my 2007 mustang gt. the lower ball joint on left side would not pass pa state inspection @ 16,700 miles and right side went bad and would not pass inspection at @ 29,800 miles. the inspections were done at a ford dealer. each time the cost is over $500.00. ford did split the cost after i complained about the first issue. i have checked a few mustang sites and have found out others have had the same issues with cars 2005-06-07 and 08 mustangs. *tr | |||
| 12/14/2011 | 16500 | ||
| On my 2007 mustang gt. the lower ball joint on left side would not pass pa state inspection @ 16,700 miles and right side went bad and would not pass inspection at @ 29,800 miles. the inspections were done at a ford dealer. each time the cost is over $500.00. ford did split the cost after i complained about the first issue. i have checked a few mustang sites and have found out others have had the same issues with cars 2005-06-07 and 08 mustangs. | |||
| 08/03/2012 | 56000 | 1 | |
| My ford mustang 2007 began to have difficulty turning while the air conditioner is turned on, out of the parked position upon initial crank of vehicle. i've taken this vehicle to the diablo ford dealership for inspection & test over the course of 1 week. they've repaired several parts however, none of which have resolved this issue and there is a major safety concern. after leaving the dealership the first upon alleged completion of this problem i almost turned into another vehicle trying to get the wheel to turn while the ac was on. it is very scary to have your wheel tense up all of a sudden to the point it requires so much force to avoid hitting another vehicle. *tr | |||
| 08/03/2012 | 56000 | ||
| My ford mustang 2007 began to have difficulty turning while the air conditioner is turned on, out of the parked position upon initial crank of vehicle. i've taken this vehicle to the diablo ford dealership for inspection & test over the course of 1 week. they've repaired several parts however, none of which have resolved this issue and there is a major safety concern. after leaving the dealership the first upon alleged completion of this problem i almost turned into another vehicle trying to get the wheel to turn while the ac was on. it is very scary to have your wheel tense up all of a sudden to the point it requires so much force to avoid hitting another vehicle. | |||
| 05/15/2010 | 75000 | ||
| Tl* the contact owns a 2007 ford mustang. while driving at approximately 60 mph, the power steering failed and all warning lights illuminated on the dashboard. the contact also observed smoke coming from under the hood and moved the vehicle off the roadway. the vehicle was towed to the local dealer where he was informed that the harmonic balancer had broken. the vehicle was not repaired. the failure and current mileages were 75,000. | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 06/11/2007 | 270 | 1 | 05/18/2007 |
| I had filed a complaint a few weeks ago ( odi# 10192797) about the power steering pump failure on my 2007 mustang gt which had 270 miles on it. the dealership replaced the pump under the warranty and i had mentioned a problem with the front end also. i returned the car to the dealership and to my dismay, was told that they had to replace my front struts, they explained that this was the cause of my alignment issue. they further explained to me that they think that while my car was being transported via train, that they tied the car down too tightly causing stress on the struts and casters causing the alignment and steering wheel issues. the work has been completed and covered under warranty and although the alignment issue has been solved and the steering wheel back in its normal position i have noticed a thumping noise from the right front when going over bumps, almost like a bad strut mount or something. in all fairness to the dealership who is fixing my car, they have been excellent with me and this has all been covered under warranty . my car now has 1,700 miles on it and am worried i may have to swap it out for another which i really do not want to do at this point, it took a lot of research to mix and match all the colors and the options that my car has. *tr | |||
| 05/24/2007 | 241 | 1 | 05/18/2007 |
| Purchased the vehicle out of the showroom although it had 81 miles on it. on my 3rd day with 240 miles on it, the power steering pump stopped working. i had the car serviced and the replaced the pump. the next day, i noticed the car pulling to the left and the steering wheel was off center, also to the left. i have an appt to deal with the new issue. i also notice that the car is very skittish on bumps, i dont know if thats due to the large tires (18) or not. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 06/02/2007 | 1000 | 150 | 03/14/2007 |
| 2007 ford mustang gt has intermittent braking problems, it pulled hard right/left. i have been to the dealership where i purchased the vehicle twice, the first time they felt it and cut the rotors. the second time they said they could not duplicate problem. i went to another dealership, who determined this car should go to engineering ,and probably should be bought back. at the time the service manager drove it the vehicle was all over the road. i contacted ford customer service on several occasions, most recent on 06/15/07, and they were supposed to contact me, nothing done as of yet. i am still driving this car and it is not safe. i had no choice, it was my everyday vehicle. i told ford they should get me a car to drive, but no response. *ak | |||