Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| ASI-08-26-07 | 12/01/2008 | 10029168 | Ford; some vehicles may exhibit a difficult to diagnose water leak in front floor area. this may be caused by loose grommets and/or sealer skips around cowl area, loose a pillar window weatherstrip retainer. *pe | 06/22/2009 | |
| TSB-08-26-7 | 05/01/2009 | 10028507 | Ford: vehicle may exhibit a difficult to diagnose water leak in the front floor area. may be caused by loose grommets and/or sealer skips around the cowl area, loose a-pillar window weatherstrip retainer. *pe | 05/06/2009 | |
| TSB-07-14-6 | 06/03/2007 | 10027146 | Ford: in some vehicles there may exhibit a difficult diagnose of a water leak in the front floor area. *pe | 01/08/2009 | |
| STRUCTURE - BODY | |||||
| TSB-08-26-7 | 05/01/2009 | 10028507 | Ford: vehicle may exhibit a difficult to diagnose water leak in the front floor area. may be caused by loose grommets and/or sealer skips around the cowl area, loose a-pillar window weatherstrip retainer. *pe | 05/06/2009 | |
| TSB-07-14-6 | 06/03/2007 | 10027146 | Ford: in some vehicles there may exhibit a difficult diagnose of a water leak in the front floor area. *pe | 01/08/2009 | |
| STRUCTURE - BODY - DOOR | |||||
| TSB-07-14-6 | 06/03/2007 | 10027146 | Ford: in some vehicles there may exhibit a difficult diagnose of a water leak in the front floor area. *pe | 01/08/2009 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| ASI-08-26-07 | 12/01/2008 | 10029168 | Ford; some vehicles may exhibit a difficult to diagnose water leak in front floor area. this may be caused by loose grommets and/or sealer skips around cowl area, loose a pillar window weatherstrip retainer. *pe | 06/22/2009 | |
| TSB-08-26-7 | 05/01/2009 | 10028507 | Ford: vehicle may exhibit a difficult to diagnose water leak in the front floor area. may be caused by loose grommets and/or sealer skips around the cowl area, loose a-pillar window weatherstrip retainer. *pe | 05/06/2009 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| TSB-08-26-7 | 05/01/2009 | 10028507 | Ford: vehicle may exhibit a difficult to diagnose water leak in the front floor area. may be caused by loose grommets and/or sealer skips around the cowl area, loose a-pillar window weatherstrip retainer. *pe | 05/06/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/02/2012 | 70000 | 1 | |
| My 2007 ford mustang has had a water leak under the passenger side area that has and is still causing electrical shortage in the car. everytime it rains water gets into the vehicle and causes major damage. ford dealership will not repair it under warranty and my out of pocket expenses to fix this problem would be enormous. this water leak is a tsb on ford's site which means they know something is wrong with the 05-09 models. my car is now out of commision and will not start. i have replaced two batteries over the last year because of the water leak causing shortages in my car. this car is now a lemon beccause of the severe water damage ford has caused my vehicle to receive. i have a vehicle that will not start and ford will not repair without payment. i am sending this complaint so that a recall can be issused so i can repair my car. ford knows there is a major problem and has done nothing about this. this is a $35,000 vehicle and only 5 years old and the engine won't even start. this issue is a major electrical hazard and is a danger to myself and my children. *tr | |||
| 08/14/2008 | 28000 | 1 | |
| My 2007 ford mustang has leaked from underneath the passenger side glovebox since i bought it from carmax in 2008. i took it back but leaks were not covered under warrany. did not realize this was a common issue. now my computer sensors have water damage issues i believe and it is causing me to fail emissions. *tr | |||
| 04/22/2011 | |||
| 2007 ford mustang v6 has water leaking from underneath passenger dash. after inspection water was seen dripping rapidly from climate control fan box onto exposed electrical wire connections. only happens when it rains and water can be heard splashing within fan box when driving. ford issued a tsb but water dripping on exposed electric can cause risk of short and fire. | |||
| 03/01/2011 | 1 | 11/27/2006 | |
| 2007 ford mustang. consumer states problem with water leak coming from the front passenger side of the vehicle. *tgw the consumer stated water was pouring in the vehicle down through the firewall and damaging the rugs, liners, dashboard and all the electrical wires. the consumer went to the dealer several times and each time he was told the moldings were loose, but never repaired the damage. the consumer stated he has not been able to start the vehicle for over a year due the damage caused to the electrical system. also, the door handle has been broken for the past two years. *jb | |||
| 12/20/2010 | |||
| Tl-the contact owns a 2007 ford mustang. while the vehicle was parked water came into the vehicle from underneath the dashboard. the vehicle was taken to the dealer and the dealer replaced the seal on the front passenger door. the contact stated the failure happen again today and she has an appointment at the dealer later today. the vin was unavailable. the failure mileage was unknown the current mileage was 65,000. vwb | |||
| 05/14/2010 | 32850 | ||
| Tl. contact owns a 2007 ford mustang. contact stated the shift cover or tracking has broken. this creates a stoppage of the vehicle shifting from park to drive. the contact has had this part repaired four times. the manufacturer informed the contact they will send out a engineer has to look out the vehicle. the contact stated difficult to tell what gear the vehicle is in because of the broken cover. the failure mileage was 32,850. jo | |||
| 01/28/2010 | 1 | ||
| Water leak on passenger side under dash, soaking carpet, 1st incident but after investigating further i am not the only one, could lead to electrical failure. why isn't it required to supply the purchaser of vehicle any tsb that has been issued for said vehicle. i could have possibly prevented this if i had been made aware of the potential problem. the release of any tsb should be mandatory!!!! *tr | |||
| 01/20/2010 | 37760 | 1 | 08/13/2006 |
| Tl*the contact owns a 2007 ford mustang. the contact stated that there was a water leak above the fuse box on the passenger side under the glove compartment. she noticed the leak whenever it rained. she heard a dripping noise when she was accelerating and noticed that the water was leaking onto the floorboard. she has not taken the vehicle to the dealer prior to filing the complaint. she called the manufacturer but was told that they could not assist her. the current mileage was approximately 37,800. the failure mileage was approximately 37,760. updated 02/13/10 *bf updated 02/16/10.*jb updated 2/17/10 *cn the consumer stated the warranty has expired. updated 02/22/10. | |||
| 10/08/2009 | 21273 | 1 | 04/05/2008 |
| Tl* the contact owns a 2007 ford mustang. after it rained or was taken through a car wash, water would flood the vehicle. she took the vehicle to the dealership on three occasions and the vehicle was sealed with silicone, and the carpets and windshield were replaced twice. the sealants around the window, the firewall, the rear well, passenger door trim panel and many other parts of the vehicle were common places of water intrusion. the manufacturer sent a service engineer to inspect the vehicle. the vehicle was sealed. none of the repairs have remedied the failure. the current mileage was approximately 21,500. the failure mileage was 21,273. updated 01/25/10 *bf upadted 01/26/10.*jb | |||
| 11/05/2009 | 24100 | 1 | |
| Many ford mustangs 2005-2009 are experiencing water leaks. the water drains from the bottom of the passenger side dashboard onto the passenger's feet. during rain storms, the water saturates the rug area unless you have a towel. under the dashboard, wet wires can be seen. for some reason, ford will not issue a recall even though there is a 2006 tsb on this very issue. to stop the flood, consumers are forced to pay for the repairs out of their own pocket. please search the internet to read all the complaints. the few mustangs owners who do not experience this problem tend to garage the cars and only drive them in nice weather. please hold ford accountable for this obvious manufacturing defect by forcing a recall and 100% reimbursement for those who already paid to fix the problem. *tr thank you. | |||
| 12/15/2008 | 38000 | 1 | |
| Convertible top leaks and floods passenger side of vehicle. *tr | |||
| STRUCTURE - BODY | |||
| 11/15/2012 | 15372 | ||
| I purchased a used 2007 ford mustang shelby gt with 15k miles. there were 3 spots on the hood where paint had bubbled. a local body shop said the problem was that steel rivets had been used to secure the hood pin disks to the hood and one spot at the air scoop; aluminum rivets should have been used. | |||
| 10/30/2012 | 72526 | ||
| I just purchased this car in september and during the first hard rain my floor was completely soaked with a puddle on the passenger side floor. and when i would drive, you could hear the water pouring onto the floor. now my passenger side window does not work properly. i will put it down and then try to put it up and it will keep going up and down on it's own. i have not taken the vehicle to a dealer but have spoken to my mechanic about the problem and he is researching the problem. | |||
| 01/03/2012 | 150000 | ||
| Tl-the contact owns a 2007 ford mustang. the contact stated that whenever it would rain, water would leak from under the passenger's side of the dashboard, which resulted to an accumulation of water on the floorboard. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the problem. the approximate failure mileage was 150,000. kmj | |||
| 01/03/2012 | 150000 | ||
| Tl-the contact owns a 2007 ford mustang. the contact stated whenever it rains water would leak from underneath the dashboard on the passenger's side which resulted to an accumulation of water on the floor. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the problem. the approximate failure mileage was 150,000. js | |||
| 05/01/2007 | |||
| Every time it rains water leaks from behind my glove box and soaks the mats. water also collects in the passenger door. there is a mold smell and my hazard lights flash on there on causing the battery to die. | |||
| 12/08/2011 | 35250 | ||
| Day after a rain a rain storm heard water dripping then i was going up a small hill and i heard water pouring. i looked over at the passenger side and saw water flowing in by the glove box. i pulled over and saw about 3 inches of water on the passenger side floor. droped car off 5 min later as dealer ship is on my way to work found passneger side door seal leaking replaced at cost of 320$ because car was just out of warrenty but miles are only 35250 miles. now my shaker 500 audio won't recognize aux audio. going to bring back and complain. i found this to be a common problem after some research and that ford knows about it. i think this problem is because of the change in the door design with the short drop window and no full frame around the window. what makes this worse for me is my brother has a 1988 mustang x police car that has original seals aand weather striping and has never had a problem at over 100000 miles. | |||
| 08/27/2011 | 54500 | ||
| After being in hurricane irene my car now gets large amounts of water in the passenger side that comes in from under the passenger side dash. after a large rain fall 11/28/2011 i have approx. 3 to 4 inches of water standing on the passenger side of my car from the from to the back. i have called ford and they have been no help. | |||
| 11/01/2008 | 1800 | ||
| Tl-the contact owns a 2007 ford mustang. the contact stated that the seat belt warning light failed. the vehicle was taken to an authorized dealer and the instrument cluster was replaced. the failure recurred approximately three years later. the contact also stated that the turn signal indicator would blink very rapidly whenever a turn signal was engaged. the vehicle was taken back to the authorized dealer and the cables which control the rear lights were replaced. in addition, the contact stated that the battery would drain very rapidly. the vehicle was taken to an authorized dealer and a large battery was installed as a replacement, but the failure continued. the vehicle was taken back to the dealer and the contact was informed that water was leaking in through the firewall. as a result, this was the source of all of the electrical problems. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 1,800. kmj | |||
| 11/01/2008 | 1800 | ||
| Tl-the contact owns a 2007 ford mustang. the contact stated that the seat belt warning light failed. the vehicle was taken to an authorized dealer and the instrument cluster was replaced. the failure recurred approximately three years later. the contact also stated that the turn signal indicator would blink very rapidly whenever a turn signal was engaged. the vehicle was taken back to the authorized dealer and the cables which control the rear lights were replaced. in addition, the contact stated that the battery would drain very rapidly. the vehicle was taken to an authorized dealer and a large battery was installed as a replacement, but the failure continued. the vehicle was taken back to the dealer and the contact was informed that water was leaking in through the firewall. as a result, this was the source of all of the electrical problems. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 1,800. sm. | |||
| 09/20/2011 | 34000 | ||
| Went to drive my 3 and a half year old mustang to work the other day after a big rainstorm. noticed a musty mold smell but assumed it was nothing. as i drove my car up my driveway, (a slight incline) gallons of water spilled out from under the dashboard on the passenger side behind the glove box. used a carpet extractor to vacuum up over 2 gallons of water (no kidding, emptied 1 gallon extractor tank 3 times) brought the car to the dealership where it was purchased and was informed that the car needed a repair that was outlined in a technical service bullitin from ford, but because my car was no longer under warranty, i would be responsible for paying for the repair -and that the gem module needed to be replaced as the water had poured into and damaged it. the price for this, not including replacing the ruined carpet and pad or the rusted seat mounting brackets was over $1100. it says right in the tsb from ford that this issue is caused by gaps in the sealant around drainage grommets inside the firewall, yet somehow this is the customers problem??? researching online i've encountered hundreds of horror stories from other owners with the same issue, but ford has been denying this since at least 2005. (6 years!!) they need to be forced to recall these vehicles as it is painfully obvious that they refuse to do so voluntarily... the 3 year old vehicle is now a moldy health hazzard and i'm told that it's just a matter of time before the electrical problems begin.thank you for providing me a forum to vent my frustrations over my swamp buggy as i have gotten no satisfaction anywhere else. sincerely, -john w. dell | |||
| 10/22/2010 | |||
| There is a water leak in the front of my mustang, such that when it rains water comes through onto my feet. due to the structure of the car allowing water to flow in areas that it should not, this caused water to ruin my windshield wiper motor. i had it replaced and my car looked at by two different mechanics who could not find the reason for the water flowing into my car and onto my windshield wiper motor. today, as i was driving in the middle of a rainstorm, my windshield wipers stopped working again, and the motor was shorted out by the rain water. i see there is tsb out for this car and structural issues causing water to flow in the front, but twice now i have been driving in a rainstorm and unable to use my windshield wipers. this caused difficulty seeing while driving which i feel is a very serious safety concern. the water damage has caused me to pay for not only two windshield wiper motors but it is also causing mold/mildew in my car interior. | |||
| 12/01/2008 | 8500 | ||
| 2007 manufacturing defect: extensive leaking of water into electrical components. causing lights to go off,or sometimes go on without switching on, windows go up and down by themselves, occasionally motor cuts out on highway, cruise control operates intermittently. eventually this will also result in premature structural damage | |||
| 07/01/2007 | 4 | 1 | |
| Since new delivery, my car leaks rainwater onto the threshold to the inside of the door seal. to remove the water after it stops raining it is necessary to open the door and let it run out when doing this the water is not coming out of the designed drain holes in the door. when the temperature drops i get ice building up on the door gasket and threshold potentially locking me out or perhaps bending sheet metal. i experienced it once but was able to get in. my wife is 5 ft tall; there is no way she could open the door in similar conditions and she would be stranded. after 7 trips to the service dept with little or no improvement, ford maintains that water build up like this is normal and according to design. i think water and/or ice damage will eventually reduce the structural integrity of the car. i had difficulty getting in the car once due to ice, so prudently have stopped taking it in rain or snow. the car is always damp feeling and musty smelling ( i have allergies) because i think the inner door panels have been soaked repeatedly. i have digital photos available. while appealing to the dealer board, the ri registry official claimed there was no record of complaints such as these at nhtsa, i seek to remedy that oversight. if you contact me i have complete details available. *tr | |||
| STRUCTURE - BODY - DOOR | |||
| 11/17/2007 | 8300 | 1 | 07/06/2007 |
| Passenger door appears to be out of alignment, dragging-metal catching noise. waiting to resolve issue. *tr | |||
| 08/24/2007 | 1500 | 5 | 04/28/2007 |
| Driver side window door area has a tapping and popping sound when going over bumps. the window and door area also produces a rubber rubbing sound when it is cold and or damp. the tapping noise goes away when it is warm outside. i have told star ford of glendale many times that the noises are mostly when it is cold. fords q.a.suggested that it could have been from the convertible top or from the assembly line. star ford will not test the vehicle when it is cold out due to their work starting time. by only checking it when it is warm defeats the whole purpose of finding the problem. the service manager told me i should drive the vehicle until the noise eventually goes away and that i have 3 years warranty. help, i need suggestions! ford refuses to work on it any longer. *tr | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 11/08/2007 | 7862 | 1 | 07/06/2007 |
| Loose bolts on drivers arm, not closing easily. dealer tightened bolts on drivers side door. *tr | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 03/15/2007 | 6200 | 1 | |
| Tl*- the contact owns a 2007 ford mustang gt convertible ,and stated that the top did not go completely down. therefore ,it did not store correctly. a certain section of the top stayed up. the contact was concerned that at high speed the tip could pull up and cause a crash. the current and failure mileage were both 6200. *ak | |||