Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| UNKNOWN OR OTHER | ||||||
| AQ10001 | FORD MOTOR COMPANY | 11/18/2010 | Fleet Vehicle Recall Completion Audit | |||
| The agency, particularly in recent months, has been informed of incidents involving allegations of personal injury and death claimed to have been caused by safety defects and failures to conform to minimum federal motor vehicle safety standards (fmvss) on rental car vehicles for which a safety recall to remedy the safety defect or noncompliance had allegedly not been performed prior to the rental car company's lease of the vehicle.nhtsa understands that there is presently a petition before the federal trade commission (ftc) seeking to prohibit at least one rental car company from renting vehicles on which safety recall campaign remedies remain outstanding.the purpose of this audit query (aq) is to investigate recall remedy completion by rental car companies on the above-listed safety recall campaigns.these campaigns were chosen due to their inclusion of vehicles used in the rental market.this information is expected to provide the agency an indication of how completely and how quickly rental car fleets, in general or individually, perform necessary recall-related repairs or other remedies on the vehicles owned and then leased for use on the roadways.this aq is opened. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/23/2012 | 37500 | ||
| I was driving my recently purchased 08 mustang (least year) in the heavy rains we were having. to my utter dismay, it starts gushing, nor leaking, gushing in through what seemed to be under my passenger side dash. it flooded my front passenger floor side so bad, it went through to the back passeger seat floor board. i have recently found online, where numerous, numerous people are having the exact same problem with their mustangs. ford has been contacted and will do nothing to my knowledge as of the writing of this. i, like many others, am concerned of the damage it is doing to my car underneath the carpeting. i am concerned about rust in the body of my car underneath the carpet and what all wet carpet brings with it (i.e. allergies, mold, smells, rust, decay)!!!!! i would think ford would consider this a defect and make sure all of these cars on the roads with such defect, would be remedied. also, my car was purchased from a fleet organization. is there any way i can find out who they were? i don't think they kept up with recalls on this car because i ran a carfax and it did not show the dealer recall related items. i think it is really sad such a beautiful car mustang, has these problems. i have been an avid retro mustang fan, but my love for the car is beginning to fade due to ford motor not taking responsibility. | |||
| 02/28/2011 | 12000 | ||
| My paint located near my hood pins is bubbling due to oxidation/rust mainly, from what i have read, is due to the wrong part. ford or shelby have denied my multiple requests, even wirhin warranty dates, to resolve this issue. multiple 07-08 mustang shelby gt's have this same issue and neither company can provide a solution or deal with this issue. please help us owners keep our cars nice without having to pay out of pocket and be covered under warranty. thank you for your time. | |||
| 06/29/2012 | |||
| After heavy rainfall, i found that there was water leaking in through dash behind the glove box on passenger side of my vehicle allowing water to build up in the passenger side floorboards/carpet. it was unknown originally where water was coming from but after most recent storm, while i was driving vehicle, water literally started falling in and on to floorboard directly from behind glove box, coming in at steady stream, soaking passenger side carpet/floor mat/jute. i have personally looked up this issue and found several complaints of other mustang owners dealing with same issue and mentioning that ford has produced a bulletin for this issue but not a recall. | |||