Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 04/05/2012 | 25500 | ||
| Just bought a 2009 mustang gt on march 13th. took it to the store, and was at a traffic light waiting for a green light. the light changed and i pulled the car out. i went from 1st to 2nd gear, and when i let off the clutch the car accelerated and continuted to accelerate. i pushed hard on the brakes but it continued to gain speed. it threw me to the right lane, fortunately nobody was there, and off the edge of the road as it kept speeding up. i held the wheel tight while still continuing to try to stop the car. before i knew it i was in a muddy ditch, and it slung me around and the rear of the car up onto the bank. the thick mud grabbed the wheels and slowed the car down enough that the front bumper was dug into the ground and the passenger side rear wheel off the ground, it finally had stopped. i am going to the dealership in the morning with the car and hope they can find the problem and fix it. we love this car and want to be able to be safe in it. thank god my wife and children were not in it. things couldve ended badly, fortunately traffic was not around me and i wasnt injured, although due to the rough ride im sure ill be somewhat sore in the morning. hope the problem gets solved soon, evidentally im not the only one who has had this problems. | |||
| 06/25/2010 | 33000 | ||
| Tl* the contact owns a 2009 ford mustang. while driving approximately 10 mph, the vehicle abnormally accelerated as the accelerator pedal fell to the floorboard. the contact stated that the failure would occur sporadically and without warning. the vehicle was taken to the dealer for diagnostic testing but the dealer was unable to duplicate or diagnose the failure. the manufacturer was contacted and suggested that the vehicle be taken back to the dealer for a second diagnostic test. the vehicle was not repaired. the approximate failure mileage was 33,000. | |||
| 06/25/2010 | 33000 | ||
| Tl- the contact owns a 2009 ford mustang. while driving approximately 10 mph the contact stated the vehicle accelerated on its own and the accelerator pedal fell to the floor. the contact stated the vehicle accelerates intermittently. the vehicle was taken to the dealer for diagnostics. the technicians were unable to diagnose or duplicate the failure. the manufacturer was contacted and suggested the vehicle be taken back to the dealer for another diagnostics. the approximate failure mileage was 33,000. ds | |||
| 07/23/2010 | 35000 | ||
| Tl* the contact owns a 2009 ford mustang. the contact was driving with the cruise control activated approximately 65 mph. the cruise control was deactivated and the vehicle abnormally accelerated. the contact continuously applied the brakes but to no avail. she was able to stop the vehicle by shifting into park while the vehicle was in motion. the contact stated that the failure recurred approximately four times and the vehicle was taken to the dealer but they were unable to diagnose the failure. the vehicle was not repaired. the failure mileage was approximately 35,000. the vin was unavailable. | |||
| 07/23/2010 | 35000 | ||
| Tl-the contact owns a 2009 ford mustang. the contact stated that while driving approximately 65 mph when the vehicle suddenly accelerated after taking the cruise control off. she then attempted to brake and the vehicle never stopped. the vehicle stopped after placing it into park. this has occurred on a intermittent basis approximately 4 times. the vehicle was inspected by a dealer and they advised her that they were unable to diagnose the failure. the vehicle has not been repaired. the failure mileage was approximately 35,000. the vin was unavailable. tb | |||
| 03/04/2010 | 6000 | ||
| Tl*the contact owns a 2009 ford mustang. the contact was driving 55 mph when her vehicle immediately began to accelerate on it's own. the contact stated that the vehicle accelerated over 100 mph. when the vehicle made a roaring noise she thought that her cruise control was engaged. she continued to apply the emergency brake yet, the vehicle would not stop. the driver also placed both feet on the brake pedal and the vehicle continued to accelerate. the vehicle continued to increase in speed whenever she took her foot off of the brake pedal. the dealer was unable to duplicate or diagnose the failure. the current and failure mileages were 6,000. | |||
| 06/15/2009 | 1 | ||
| I rented a car from thrifty in seattle, and was assigned an almost new mustang. i found it extremely difficult to brake with my left foot without also hitting the accelerator. the pedals were very close and almost same height. i considered the car undriveable. i exchanged it asap, no surprise to thrifty. *tr | |||
| 10/24/2009 | 3 | ||
| Ford mustang rented at tucson airport on oct. 24, 2009, 3 times when stopping at red light, after applying the brake, the car's engine started to rev and accelerate into traffic. i could not stop the car, screamed, pulled up the emergency brake and put the car into park until the light changed. absolutely unacceptable, budget picked up the car at a gas station and brought me another rental, unfortunately it was another ford mustang. stopping to pull into an angled parking space, applied the brake on the second car, guess what, it happened again. car's engine revved and car accelerated into the curb, stood on the brake pedal, nothing happened. pulled up the emergency brake and put car into park. returned the car to the rental at the airport, the manager blew me off, no one cares until there's a death. ford has not responded and this is my second request for a response from your office. perhaps, the same manufacturer is making the parts for ford as on the toyota. one does need to look into this. my husband was sitting next to me in the driver's seat in all incidents, we are appalled. several major accidents were avoided here, i need a response. *tr | |||
| 01/16/2010 | 1 | ||
| 2009 ford mustang gaining speed up to 100 mph acted like cruise control problem ford dealer checked it out (conclusion) no problems found. *tr | |||
| 01/22/2010 | 1900 | ||
| Tl*the contact owns a 2009 ford mustang. the vehicle lunged forward while at a stop light with his foot on the brake pedal. the vehicle accelerated through the traffic light. the contact was able to gain control of the vehicle and shut the engine off. within a few minutes the contact restarted the vehicle and it began to drive normally. the contact drove the vehicle to the dealer. while driving in reverse the vehicle also accelerated without warning. the contact stated that the failure is related to the current toyota recall with the sticky pedal. the failure mileage was 1900. | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 08/03/2009 | 1000 | 1 | 05/01/2009 |
| Tl*the contact owns a 2009 ford mustang. while shifting from third into fourth gear, the rpms suddenly surged all the way up, decreased to 6,000 rpms, and finally surged all the way back up again. the contact had to place the vehicle into neutral in order to stop the vehicle. the vehicle is currently being diagnosed. the current and failure mileages were 1,000. updated 12/07/09. *lj the consumer stated the accelerator pedal became stuck on the floor mat. updated 12/08/09 | |||