Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
08/05/201248202
 8/5/12 car transmission shifter will not move locks up when in park while car is running, cut car off and entire system locks up and car then will not start, tow service suggected anit theft device activated, dealer said it needed new $133 battery, installed on 8/6/12, 8/10/12 car again sitting at long stop light, put in park, light changed, and went to put in drive shifter locked while car running, cut car off then car would not start entire anti theft system locked car .
11/15/2009300
 I financed my car brand new oct 31, 2009, a week later i took it in to dealer because there was rust covering the whole under side. ford sent me away & said this was normal. around dec 2009 there was a loud noise & felt like the engine had literally dropped to the ground. never happened again. the gas also sometimes pauses to accelerate & suddenly jumps forward skipping a gear & jerks the car. passenger airbag panel is partially open & when i push on it, i hear crinkling & it pops back open. the easy fill gas feature allows gas to leak out causing a ring of gas to form below the opening on the exterior panel. i'm so unhappy with these issues i'm here for help.
12/14/201012000
 I purchased a 2010 ford mustang on february 17th, 2010. on december 14th, 2010 with 12,00 miles on the car, going northbound on the highway the entire rear axle assembly went out and the car had to be towed to the dealership. on december 22nd, 2010 the car was returned to me with the replaced rear axle assembly. on december 27th, 2010 the newly replaced rear axle assembly again went out leaving me stranded on the same highway a few yards shy of the previous breakdown. the engineers are stating that the rear end carrier and axles are seizing in the housing.
12/19/201028500
 Was pulling into parking spot at church and the car surged forward and hit a concrete wall. foot was on the brake pedal coming to a stop; was going slowly when the car suddenly lunged forward. the bumper and hood were damaged and will need to be replaced. took to ford dealership to run diagnostic, but they said all codes were within specs. this was the first experience with surge. neck a little stiff and son hurt elbow (but is ok). now will have car body repaired and hope this doesn't happen again. scary.