Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
07/27/2011250002
 Twice while accelerating to get up to highway speeds, on clear, flat, dry, and smooth pavement the advanctrac system activated for no reason. it starts by very aggressively pulsing the front right brake, followed by the rear left brake, then alternating brakes all the way around causing the car to swerve almost out of control, at higher speeds like 65-70 it probably would cause total loss of control. the advanctrac also cuts engine power along with the hard swerving makes it even more difficult to avoid a crash in multiple lane highway traffic. this last for about 15 seconds, but it is 15 seconds of out of control highway terror. after shutting off the car on the 2 occasions it then drives for a while like it never happened. when the ford dealer cannot replicate the problem, and it does not record any error or diagnostic codes in the cars computer system. so ford says there is nothing they can do to fix this safety problem. talking with other mustang owners i found out i am not the only one with this exact same problem with advanctrac, and one other that i know of said he also filled a complaint on here, he said it was complaint number - 10430166. he also said that ford could not duplicate the problem and he also had no codes, so ford would not fix his problem. somehow we have to get to the bottom of this malfunction, it is supposed to be a safety system to help protect you from a crash, not a computer malfunction that causes a crash when the driver is doing nothing wrong on good road conditions. please help! *tr
07/27/201125000
 Twice while accelerating to get up to highway speeds, on clear, flat, dry, and smooth pavement the advanctrac system activated for no reason. it starts by very aggressively pulsing the front right brake, followed by the rear left brake, then alternating brakes all the way around causing the car to swerve almost out of control, at higher speeds like 65-70 it probably would cause total loss of control. the advanctrac also cuts engine power along with the hard swerving makes it even more difficult to avoid a crash in multiple lane highway traffic. this last for about 15 seconds, but it is 15 seconds of out of control highway terror. after shutting off the car on the 2 occassions it then drives for a while like it never happened. when the ford dealer cannot replicate the problem, and it does not record any error or diagnostic codes in the cars computer system. so ford says there is nothing they can do to fix this safety problem. talking with other mustang owners i found out i am not the only one with this exact same problem with advanctrac, and one other that i know of said he also filled a complaint on here, he said it was complaint number - 10430166. he also said that ford could not duplicate the problem and he also had no codes, so ford would not fix his problem. somehow we have to get to the bottom of this malfunction, it is supposed to be a safety system to help protect you from a crash, not a computer malfunction that causes a crash when the driver is doing nothing wrong on good road conditions. please help!
02/21/20125200
 The service autotrack light came on as i was pulling out from a parking space in the morning, and the power to the back wheels was reduced. i took the vehicle to the dealership for service, and was informed of a manufacturer defect in the gpas system that could cause the steering to fail. the dealership kept the vehicle, as it is unsafe to drive due to this gpas system defect. ford is not currently manufacturing replacement gpas systems, they have outsourced to an outside company (per the ford customer care representative) and it is going to take six weeks to get the part.
06/15/20111500
 Approx. 1-2 times a month, after leaving my house and driving a short, paved street going to the main road, my advancetrac light on the dash will start blinking, indicating the stability control system has been activated. along with this the right front brake will be activated by the abs system. typically will happen for 10-15 seconds then as i come to a stop to turn on to the main road it will stop. when i then turn on to the main road, as i am accelerating, this will happen again. sometimes the brake pulsating the front right wheel is light and not too intrusive. sometimes, if accelerating hard enough, the system will cut engine power, and alternately pulsate the front right and rear left brakes, nearly pulling me out of my lane, as i fight to drive straight. again this lasts for about 10-15 seconds. after which car behaves perfectly fine, like it never happened. it never leaves any diagnostic codes in the computer system, or any trace that it ever happened, the ford techs have never been able to replicate the problem, and i can not make it happen on command. is totally random.