Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| AS-21475 | 08/01/2010 | 10039145 | Ready | 07/12/2011 | |
| AS-21475 | 08/01/2010 | 10039145 | Ford: maintenance procedures when working on front end suspension or steering. 2011 mustang. *rm | 07/12/2011 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| SB-21513 | 09/01/2010 | 10037086 | Ready | 05/04/2011 | |
| SB-21513 | 09/01/2010 | 10037086 | Ford: some 2011 mustangs may have a clunk noise from the steering or suspension system. *rm | 05/04/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/03/2012 | 20000 | 1 | |
| While attempting to make a lane change on the freeway at 70 mph,, i had to make a correction and move back into my original lane due to someone wanting to change into the same lane at the same time. the front end swayed back and forth out of control. almost had an accident. this happened again at 65 mph on 09/14/2012. on 10/03/2012 i bought the car into the dealership i bought the car from. they investigated this problem and said the mustang v6 model has a tendency to do this and said it would take about $700 in parts and labor to possibly fix this problem.. i filed a complaint with the ford district manager and he disagreed with the dealership saying there are no handling problems with the 2011 mustangs. *tr | |||
| 08/03/2012 | 20000 | ||
| While attempting to make a lane change on the freeway at 70 mph,, i had to make a correction and move back into my orignal lane due to someone wanting to change into the same lane at the same time. the front end swayed back and forth out of control. almost had an accident. this happened again at 65 mph on 09/14/2012. on 10/03/2012 i bought the car into the dealership i bought the car from. they investigated this problem and said the mustang v6 model has a tendency to do this and said it would take about $700 in parts and labor to possibly fix this problem.. i filed a complaint with the ford district manager and he disageed with the dealership saying ther are no handeling problmes with the 2011 mustangs. | |||
| 02/10/2011 | 2000 | ||
| Tl-the contact owns a 2011 ford mustang. the contact was driving 30 mph when a thumping noise emitted from the front driver | |||
| 02/10/2011 | 2000 | ||
| Tl- the contact owns a 2011 ford mustang. the contact was driving 30 mph when a thumping noise emitted from the front drivers side tire and the vehicle steered to the right despite the steering wheel staying in a straight position. the contact added that the brakes failed to stop the vehicle properly emitted a banging noise. the vehicle also failed to accelerate when the accelerator pedal was depressed. the multiple failures occurred intermittently. the vehicle was taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 2,000 and the current mileage was 7,500. rds | |||
| 02/21/2012 | 5200 | ||
| The service autotrack light came on as i was pulling out from a parking space in the morning, and the power to the back wheels was reduced. i took the vehicle to the dealership for service, and was informed of a manufacturer defect in the gpas system that could cause the steering to fail. the dealership kept the vehicle, as it is unsafe to drive due to this gpas system defect. ford is not currently manufacturing replacement gpas systems, they have outsourced to an outside company (per the ford customer care representative) and it is going to take six weeks to get the part. | |||
| 07/01/2011 | 1800 | ||
| Tl* the contact owns a 2011 ford mustang. the contact stated that whenever the brakes were engaged, the steering wheel would direct the vehicle sharply to the left or right. the vehicle was taken to an authorized dealer where the contact was informed that the tires were sticking to the road when the brakes were engaged, resulting in a sharp change of direction. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure mileage was 1,800 and the current mileage was 2,600. the vin was unavailable. | |||
| 07/01/2011 | 1800 | ||
| Tl-the contact owns a 2011 ford mustang. the contact stated that whenever the brakes were engaged, the steering wheel would direct the vehicle sharply to the left or right. the vehicle was taken to an authorized dealer where the contact was informed that the tires were sticking to the road when the brakes were engaged, resulting in a sharp change of direction. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure mileage was 1,800 and the current mileage was 2,600. the vin was unavailable. kmj | |||
| 07/01/2011 | 1800 | ||
| Tl-the contact owns a 2011 ford mustang. the contact stated that whenever the brakes were engaged, the steering wheel would direct the vehicle sharply to the left or right. the vehicle was taken to an authorized dealer where the contact was informed that the tires were sticking to the road when the brakes were engaged, resulting in a sharp change of direction. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure mileage was 1,800 and the current mileage was 2,600. the vin was unavailable. sm. | |||