Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 07/05/2011 | 5700 | ||
| 2012 mustang is a rental vehicle from avis/budget group that i have been assigned to repair. it was rented out and returned with all 4 airbags deployed. customer seemed truthful. stated they blew out while at full throttle. doesnt remember seeing anything in his path. felt a simultainious jolt as all 4 bags deployed. inspection by the mike brown ford in granbury, tx found no damage beyond a plastic chin spoiler was torn, but is considered normal wear and tear. only previous repair was a scratch that avis had repaired on the front bumper in may 2011. we have a full report and pictures of the damage at that time. this was minor damage that accured while the vehicle was stationary. the original bumper cover was repainted and no other work was performed. no turned bolts on the entire vehicle. the pcm was sent to ford in dear born mi. was found to have crash data in it, but nothing servere enough to blow airbags in my opinion, especially side airbags. explanation was there was certain parameters that were met. ford refuses to correct this problem stating the crash data was enough to cause deployment. my complaint is: how can they build a vehicle that the airbags can deploy correctly without an impact to the body or undercarriage. entire car is in damage free condition aside from these airbags being deployed. the even greater complaint is that the side airbags are blown. but, even still - all 4 bags blown out on a car without a scratch on the body, undercarriage, or a single turned bolt? ford refuses to repair this vehicle. | |||