Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
10/17/200232366706/30/2000
 There were noises coming from the steering wheel and column. the dealer was unable to detect. the suspension creaks/pops while driving after a cold start, the noises fade after the vehicle is warm. the rack and pinion was replaced. the steering column collapsed on the consumers foot while driving and while head on with an 18 wheeler. the vehicle drifted into oncoming traffic. dealer installed a new sector shaft. the brake pedal was spongy, the tires started to dry crack(the consumer was advised to keep an eye on), and the center console would not latch shut. *mr *scc *nlm
SUSPENSION - FRONT - WHEEL BEARING
09/01/200490000308/15/2000
 Rear axle bearings and axle shafts prematurely failed. first occurance was at 34,000 miles under manufacturers warranty. dealer replaced carrier bearings, wheel bearings and axle shafts. axles and bearings failed again at 46,000 miles, after warranty expired. dealer contacted ford motor company and ford elected to replace bearings and axles again under warranty. now at 90,000 miles the bearings and shafts have failed again. dealer is evaluating the problem with ford and i am waiting for a solution under warranty due to either a manufacturing defect or design defect. i am worried that the bearings will seize and cause an accident.*ak