Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
09/27/2010100000
 Fuel neck of 2001 mustang gt rusted through beneath a plastic black sheeth posibly because of road salt build up. this lead to fuel leakage and emision code failure due to low tank pressure. the fuel neck and fuel neck gasket were changed.
01/04/201125373
 Engine idles about 3000 rpm at start up until engine is shut off
10/10/200901
 Since it has gotten colder, the car start and you have to sit with your foot on the gas pedal for 5 or 10 mins or the car will stall out when you try to put out of where ever you are. dangerous! mechanic can't seem to find the problem, they think its a sensor but are not sure. *tr
10/05/2008936001
 When i filled my car with gas it started to overflow out of the top through the gas cap area and pour out of the bottom. i had my father check it about an hour later while it was parked and he couldn't find a leak. we determined the automatic stop on the pump must have failed. i went to put $20 of gas in it two days ago and once again it was pouring out of the bottom. since i didn't fill it up this time, i knew it had to be my car and not the pump. i had my mechanic look at it and he determined the fuel filler hose has rusted through all the way to the plastic cover around it. he told me my car is safe to be driven but not to put gas in. i've ordered the $184 part to repair it and am currently waiting for it to come in to the dealer. i found many complaints of this incident but no official recalls by ford. did i miss something somewhere? it seems to me if there are that many problems with this particular part of the car, ford would have done a recall. *tr
01/31/20064800020
 2 weeks after i bought the car, i had reported problems with engine and trans and rear-end. they knew about it, but said they did not have the knowledge to work on a seleen, which that is what i was told i was buying at the time. come to find out it is no. big difference in price. on or about feb 15th 2006 the engine blew, i had parked it in their parking lot. they had my car for a total of 45 days. still no trans work or rear-end, they said to bring it back in 30 days. adding on the linkage was damaged when they had it. i had to pay other shop to fix. along with engine problems, engine light was on. since june of 2006 my car has been in the shop 10 times , totaling 55 more days. rental car cost over 2500.00 and time and mental anguish . luzzi refused me the 2nd time engine blew because the fact i am married to david harding. he is not on any contract with me. they refuse to do any warranty work on the engine they installed 9 months ago. i paid for a warranty with them for 1800.00 and i was cancelled because of the money already paid for the car. 10 months , where's the other 2 year prorated fees? the list goes on and on. *nm
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
08/10/200858000105/10/2002
 Tl*the contact owns a 2001 ford mustang gt. the contact stated that when the gas tank was filled, fuel would leak back out of the vehicle. fuel would also leak onto the tail pipes and the shield surrounding the fuel tank. the dealer stated that the fuel tank shield needed to be replaced in order to keep the gasoline from leaking out of the vehicle at an estimated cost of $200. the failure and current mileages were 58,000. updated 09/13/08.*lj updated 09/16/08 *jb
10/17/200768000105/14/2007
 Fuel neck began to leak, within 2 weeks it was loosing almost a gallon of fuel on a $20.00 fill. i contacted ford twice, i was told to take it to a ford dealership, i got an attitude from the dealership so i spent the $110.00 on a ford part and $180.00 on the labor at another service station. advised ford of the safety hazard, apparently didn't concern them enough to contact me and make good on the repairs. *tr
08/10/2006790901
 Dt*: the contact stated while driving 23 mph on a recently filled fuel tank, there was a strong smell of gasoline in the cab of the vehicle. a private repair shop inspected the vehicle, and determined that the filler neck gasket had split, causing gasoline to leak from the underside of the vehicle. there were no immediate repairs made to the vehicle.
FUEL SYSTEM, OTHER
01/31/20064800020
 2 weeks after i bought the car, i had reported problems with engine and trans and rear-end. they knew about it, but said they did not have the knowledge to work on a seleen, which that is what i was told i was buying at the time. come to find out it is no. big difference in price. on or about feb 15th 2006 the engine blew, i had parked it in their parking lot. they had my car for a total of 45 days. still no trans work or rear-end, they said to bring it back in 30 days. adding on the linkage was damaged when they had it. i had to pay other shop to fix. along with engine problems, engine light was on. since june of 2006 my car has been in the shop 10 times , totaling 55 more days. rental car cost over 2500.00 and time and mental anguish . luzzi refused me the 2nd time engine blew because the fact i am married to david harding. he is not on any contract with me. they refuse to do any warranty work on the engine they installed 9 months ago. i paid for a warranty with them for 1800.00 and i was cancelled because of the money already paid for the car. 10 months , where's the other 2 year prorated fees? the list goes on and on. *nm