Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/31/20064800020
 2 weeks after i bought the car, i had reported problems with engine and trans and rear-end. they knew about it, but said they did not have the knowledge to work on a seleen, which that is what i was told i was buying at the time. come to find out it is no. big difference in price. on or about feb 15th 2006 the engine blew, i had parked it in their parking lot. they had my car for a total of 45 days. still no trans work or rear-end, they said to bring it back in 30 days. adding on the linkage was damaged when they had it. i had to pay other shop to fix. along with engine problems, engine light was on. since june of 2006 my car has been in the shop 10 times , totaling 55 more days. rental car cost over 2500.00 and time and mental anguish . luzzi refused me the 2nd time engine blew because the fact i am married to david harding. he is not on any contract with me. they refuse to do any warranty work on the engine they installed 9 months ago. i paid for a warranty with them for 1800.00 and i was cancelled because of the money already paid for the car. 10 months , where's the other 2 year prorated fees? the list goes on and on. *nm
10/10/2002212/31/2001
 Consumer states that while driving over 40 mph and applying the brakes, the steering wheel will rock side to side vibrating heavily and it will become hard for the consumer to control the vehicle. dealer has been notified. mr the consumer states while braking to a normal stop, the vehicle unexpectedly will pull to the right. at various speeds navigating a slight right turn, the vehicle pulls to the left if you touch the brake pedal. the consumer noticed a puddle of lubricant under the vehicle and saw that lubricant was sprayed all about the chasis. ford replaced the hydraulic brake booster. the vehicle continued to pull. the dealer are unsure of exactly what the problem was, they also checked a bulletin which states check the alignment, which was reset-was off, and the rear air press to 25 ps. the consumer doesn't drive the vehicle far since they never found the problem. *scc
SUSPENSION - REAR
01/27/200655000102/25/2004
 Dt*: the contact stated while driving 55 mph the rear end of the vehicle fishtailed from side to side which made the vehicle difficult to control. it was taken to the dealership for inspection; however the problem could not be duplicated. the vehicle was taken to an independent repair shop. the mechanic determined the right rear brake line and the lateral arm support bracket needed to be replaced. the manufacturer was alerted however, no repairs have been made.
06/16/20030306/14/2002
 Since purchasing my certified 2001 mustang gt (used) i have had problems with the steering pulling to the left during driving and/or braking. i took it to ford 8 times and finally they said it was the cambers and casters. after having it for a year i have had to continuously put steering fluid in. now ford has discovered that something called the steering rack was broke and leaking. also, the emergency break had become loose. and now there is a problem with a whining and swaying in the rear end. so far they can't find out what the whining is and found that the wheel bears were locking up. a diagnosis hasn't been made at this moment and it's still with ford for 4 days. *nlm