Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
01/04/200537800104/05/2003
 Tie rods (steering) went bad on my 2003 mustang (it has 37,000 miles), and convertible bezel came loose. vin# 1fafp45x33f123016. parts were replaced at the cost of $236.00, however i feel this should be a manufacturer responsibility, and not consumer. also, my 1988 ford f350 had a steering problem that was corrected under recall in 1988, however, recall didn't hold, and last year i had to spend $800 correcting problem a second time. i also believe this should be covered by manufacture. my 2004 expedition had it's recall done (for cruise control). years ago a new ford of mine caught on fire. why do fords seem to have constant problems with steering and/or fuel? *jb
STEERING - COLUMN
03/01/20032392402/09/2003
 Dt: when the consumer would apply the brakes the steering wheel would jerk out of consumers hand. the steering would pull toward the left. this occurred at least four times. the consumer did not have any accidents because once he let off the brake it was fine. the first time he took it to a dealership they did nothing to the vehicle. the second time they greased a bushing. the third time they told him it was to dangerous to drive ,and that they would have to wait for a part. also, they told consumer that there was something broken in the steering area, but they will not tell him what it was. the vehicle has not been fixed as of yet, it is currently at the dealership. consumer has not contacted the manufacturer as of yet. *ak