Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
02/22/201342000
 Issue 1 back when i had like 30k something brake cables freeze. took it to ford dealer and told them but they had to bill me $120 to check it out and another $500 but didnt solve the problem issue 2 found out about the flooding when the drain plug clogged up at passenger side issue 3 altanotor went bad as well as the battery issue 4 vehicle started idle up and down issue 5 check engine came on and i got 5 check codes another issue was i was driving pulled up to a stop light starting to move again put it in 1st gear and the vehicle didnt take same time it took like 3-4 second before i moved out. i then smell something burning like brake pad shredding abs sensors idle speed and other electrical problem
02/19/201372000
 I was at a stop sign... while driving in first gear about to switch to second... the car rpm redline.. everyone who has this car manual knows that this car chirps 2nd gear with or without tcs on... it was like power shifting without using the gas pedal.. the car was sideways.. brakes wouldnt work.. tried to get the car straight again but the car whipped around the other way and did a 180... long story short.... totaled!!!
02/22/201342000
 Issue 1 back when i had like 30k something brake cables freeze. took it to ford dealer and told them but they had to bill me $120 to check it out and another $500 but didnt solve the problem issue 2 found out about the flooding when the drain plug clogged up at passenger side issue 3 altanotor went bad as well as the battery issue 4 vehicle started idle up and down issue 5 check engine came on and i got 5 check codes another issue was i was driving pulled up to a stop light starting to move again put it in 1st gear and the vehicle didnt take same time it took like 3-4 second before i moved out. i then smell something burning like brake pad shredding abs sensors idle speed and other electrical problem
02/19/201372000
 I was at a stop sign... while driving in first gear about to switch to second... the car rpm redline.. everyone who has this car manual knows that this car chirps 2nd gear with or without tcs on... it was like power shifting without using the gas pedal.. the car was sideways.. brakes wouldnt work.. tried to get the car straight again but the car whipped around the other way and did a 180... long story short.... totaled!!!
08/29/2012290001
 The instrument cluster on my '05 gt stopped working. it will sometimes show that i am driving at 120 mph when i am in first gear and in my driveway. other times it goes 25 mph on the freeway in fifth gear. this is a serious safety issue as you never know how fast you are driving. *tr
08/29/201229000
 The instrument cluster on my '05 gt stopped working. it will sometimes show that i am driving at 120 mph when i am in first gear and in my driveway. other times it whows 25 mph on the freeway in fifth gear. this is a serious safety issue as you never know how fast you are driving.
01/14/2012185081
 Although car is 7 years old, mileage was only 18000+ when alternator needed replacing - $620. out of warranty so no help from ford or dealer. other out-of-warranty issues include both interior door panels coming loose - upholstery shop had to glue them back on - $160., and a canister vent valve had to be replaced - $310. dealer also unable to cure boxcar-like ride. *tr
01/14/201218508
 Although car is 7 years old, mileage was only 18000+ when alternator needed replacing - $620. out of warranty so no help from ford or dealer. other out-of-warranty issues incude both interior door panels coming loose - upholstery shop had to glue them back on - $160., and a canister vent valve had to be replaced - $310. dealer also unable to cure boxcar-like ride.
07/19/2012599761
 At first the back up lights would flash on then go off when vehicle was placed in reverse and stay off even while still in reverse. the tach would show you doing about 800 rpm's no matter the speed and when i backed it in the garage after returning from ford, the tach showed 9000 rpm while in park and key off. vehicle studders when driving like its starving for fuel, ford told me all of this is related to the sjb. they say it's corroded from coffee or some fluid getting on it. i have an extended warranty but they wont call it in because the text said it was coffee but would not say how the coffee got up behind the kick panel (pass side) under dash area. ford has tsb 08-26-7, but wont repair at their expense and no recalls issued, even though it only occurs after the warranty expires. *tr
07/19/201259976
 At first the back up lights would flash on then go off when vehicle was placed in reverse and stay off even while still in reverse. the tach would show you doing about 800 rpm's no matter the speed and when i backed it in the garage after returning from ford, the tach showed 9000 rpm while in park and key off. vehicle studders when driving like its starving for fuel, ford told me all of this is related to the sjb. they say it's corroded from coffee or some fluid getting on it. i have an extended warranty but they wont call it in because the text said it was coffee but would not say how the coffee got up behind the kick panel (pass side) under dash area. ford has tsb 08-26-7, but wont repair at their expense and no recalls issued, even though it only occurs after the warranty expires.
11/24/201175000
 Design of the cabin air intake box and drain led to a back flow of water during a heavy downpour. this led to water flowing through the air ducts and into the passenger compartment behind the glove box. for placed 4x6 piece of foam over the smart junction box in an effort to bandage the problem, rather than correcting the cause. as water entered the cabin area, it soaked the smart junction box to fail which may have been the proximate cause for the engine dying. end result is that the smart junction box must be replaced and programmed.
07/01/201140000
 All of the gauges in the gauge cluster have stopped working correctly, the speedometer registers over 80 mph when driving 20 mph. gas gauge was the first gauge to start acting weird and now the gas and all other gauges do not register correctly. this seems to be a common problem and a safety hazzard for this year model and a recall for the gauge cluster needs to be in order for all 2005 mustang owners.
12/14/201185000
 During rain, the entire electrical system shut down. radio, windows, headlights, taillights, turn signals, hazards, door locks, keyfob, fuel gauge, oil pressure, coolant temperature gauge, hand brake indicator, traction control system, brake switch (for taking car out of park), starter (once the car is turned off, it will not start again). any substantial rain results in water pooling in passenger side foot area, and saturation of fuse box area, which provides concerns for a vehicle-wide loss of electrical power and brake/steering control. i have looked at several online owners' forums and there are numerous cases of this commonly-documented safety problem. i have had the vehicle in for this exact issue before and the problem could not be located (or reproduced)during rain, the entire electrical system shut down. radio, windows, headlights, taillights, turn signals, hazards, door locks, keyfob, fuel gauge, oil pressure, coolant temperature gauge, hand brake indicator, traction control system, brake switch (for taking car out of park), starter (once the car is turned off, it will not start again). any substantial rain results in water pooling in passenger side foot area, and saturation of fuse box area, which provides concerns for a vehicle-wide loss of electrical power and brake/steering control. i have looked at several online owners' forums and there are numerous cases of this commonly-documented safety problem. i have had the vehicle in for this exact issue before and the result is the problem could not be located (or reproduced)
07/01/201140000
 All of the gauges in the gauge cluster have stopped working correctly, the speedometer registers over 80 mph when driving 20 mph. gas gauge was the first gauge to start acting weird and now the gas and all other gauges do not register correctly. this seems to be a common problem and a safety hazzard for this year model and a recall for the gauge cluster needs to be in order for all 2005 mustang owners.
12/14/201185000
 During rain, the entire electrical system shut down. radio, windows, headlights, taillights, turn signals, hazards, door locks, keyfob, fuel gauge, oil pressure, coolant temperature gauge, hand brake indicator, traction control system, brake switch (for taking car out of park), starter (once the car is turned off, it will not start again). any substantial rain results in water pooling in passenger side foot area, and saturation of fuse box area, which provides concerns for a vehicle-wide loss of electrical power and brake/steering control. i have looked at several online owners' forums and there are numerous cases of this commonly-documented safety problem. i have had the vehicle in for this exact issue before and the problem could not be located (or reproduced)during rain, the entire electrical system shut down. radio, windows, headlights, taillights, turn signals, hazards, door locks, keyfob, fuel gauge, oil pressure, coolant temperature gauge, hand brake indicator, traction control system, brake switch (for taking car out of park), starter (once the car is turned off, it will not start again). any substantial rain results in water pooling in passenger side foot area, and saturation of fuse box area, which provides concerns for a vehicle-wide loss of electrical power and brake/steering control. i have looked at several online owners' forums and there are numerous cases of this commonly-documented safety problem. i have had the vehicle in for this exact issue before and the result is the problem could not be located (or reproduced)
07/01/201140000
 All of the gauges in the gauge cluster have stopped working correctly, the speedometer registers over 80 mph when driving 20 mph. gas gauge was the first gauge to start acting weird and now the gas and all other gauges do not register correctly. this seems to be a common problem and a safety hazzard for this year model and a recall for the gauge cluster needs to be in order for all 2005 mustang owners.
12/14/201185000
 During rain, the entire electrical system shut down. radio, windows, headlights, taillights, turn signals, hazards, door locks, keyfob, fuel gauge, oil pressure, coolant temperature gauge, hand brake indicator, traction control system, brake switch (for taking car out of park), starter (once the car is turned off, it will not start again). any substantial rain results in water pooling in passenger side foot area, and saturation of fuse box area, which provides concerns for a vehicle-wide loss of electrical power and brake/steering control. i have looked at several online owners' forums and there are numerous cases of this commonly-documented safety problem. i have had the vehicle in for this exact issue before and the problem could not be located (or reproduced)during rain, the entire electrical system shut down. radio, windows, headlights, taillights, turn signals, hazards, door locks, keyfob, fuel gauge, oil pressure, coolant temperature gauge, hand brake indicator, traction control system, brake switch (for taking car out of park), starter (once the car is turned off, it will not start again). any substantial rain results in water pooling in passenger side foot area, and saturation of fuse box area, which provides concerns for a vehicle-wide loss of electrical power and brake/steering control. i have looked at several online owners' forums and there are numerous cases of this commonly-documented safety problem. i have had the vehicle in for this exact issue before and the result is the problem could not be located (or reproduced)
07/01/201140000
 All of the gauges in the gauge cluster have stopped working correctly, the speedometer registers over 80 mph when driving 20 mph. gas gauge was the first gauge to start acting weird and now the gas and all other gauges do not register correctly. this seems to be a common problem and a safety hazzard for this year model and a recall for the gauge cluster needs to be in order for all 2005 mustang owners.
12/14/201185000
 During rain, the entire electrical system shut down. radio, windows, headlights, taillights, turn signals, hazards, door locks, keyfob, fuel gauge, oil pressure, coolant temperature gauge, hand brake indicator, traction control system, brake switch (for taking car out of park), starter (once the car is turned off, it will not start again). any substantial rain results in water pooling in passenger side foot area, and saturation of fuse box area, which provides concerns for a vehicle-wide loss of electrical power and brake/steering control. i have looked at several online owners' forums and there are numerous cases of this commonly-documented safety problem. i have had the vehicle in for this exact issue before and the problem could not be located (or reproduced)during rain, the entire electrical system shut down. radio, windows, headlights, taillights, turn signals, hazards, door locks, keyfob, fuel gauge, oil pressure, coolant temperature gauge, hand brake indicator, traction control system, brake switch (for taking car out of park), starter (once the car is turned off, it will not start again). any substantial rain results in water pooling in passenger side foot area, and saturation of fuse box area, which provides concerns for a vehicle-wide loss of electrical power and brake/steering control. i have looked at several online owners' forums and there are numerous cases of this commonly-documented safety problem. i have had the vehicle in for this exact issue before and the result is the problem could not be located (or reproduced)
03/01/201129000
 I own a 2005 mustang gt coupe 5-speed which has been garaged since it was picked up from my local ford dealership. at time of incident it had 29,*** miles. the car was only hand washed and in only a handful of rainy days. during the winter months the car gets taken off full coverage insurance and covered. when spring time arrived it was uncovered and ready to be on the road again. the car started up as it would when running it though the winter. unfortunately the car was left uncovered in a rainstorm shortly after. the next day when it was started the cluster gauge went out. white smoke began to come up and out from under the dashboard. the extreme smell of electrical fire was present. the car was turned off and fuses inspected. there was dampness within the passenger side carpet. so, i then checked the smart junction box* located in the passenger side kick panel. it had a thin white sheet of foam covering it which looked odd to me. i saw that the fuse responsible for the cluster gauge had burnt up and broke. i replaced it with the same amp fuse and it popped then smoke once again came out from the dashboard and the same electrical smell followed. not one light or needle works on the gauges other than the yellow airbag light which remains on. traction control button, reverse lights, door/light chime, and ac do not work. tsb 08-26-7 report exists about the issue. the dealership that the car was purchased wont honor their role in this issue. i called ford motor company directly and they had a supervisor call me a few days later. the supervisor stated i am responsible for paying to have the car diagnosed and fixed. ford obviously knows of the issue which is why they put a band-aid of a sheet of foam to try to keep water that they knew would leak onto the sjb. the tsb report was created because there have been so many problems due to the leak. it's been months of researching. ford should issue a warning that their cars will have a major electrical failure if rained on
07/01/201144000
 No crashes, speedometer eratic reading. sometimes reads high, sometimes low, will not return to zero position. sometimes sticks at the 40mph mark, can only be reset by turning the ignition off then on. filed complaint with ford, as well as here at urging of service writer at ford dealer, who advised me that this is a well known problem.
06/20/201147000
 Took 2005 mustang in for servicing and the horn not working. after finding the horn, fuse and box was working ok, they needed to extra work to find out why it would not work from the steering wheel. $200 more for testing, they said the wiring harness box was corroded. for another $200 they need to do a water leak check to find where water was going to the wiring harness. it would cost between $3,000 to $4,000 for new box, wiring harness and labor. would have to gut out the car, take out dash, seats, doors, trunk. they are not sure if it would be under warranty, depends on what part is making it leak. they could not tell me what part would not be covered under the warranty. i am taking it to another dealership for a 2nd opinion tomorrow. they also said if i did not get this taken care of, the car electrical system would shut down one by one.
01/07/2011
 2005 mustang gt gauges not working right gas hand read wrong,so does the heat hand speedo
03/19/201162000
 Problems with gauge cluster on my 2005 ford mustang gt...when it's cold the temp. gauge does not register accurately and now the tachometer does not function correcty all the timel
01/03/201142000
 Tl* the contact owns a 2005 ford mustang gt. the contact stated that the instrument panel failed. the dealer was contacted but the vehicle was not repaired. the manufacturer was also contacted but offered no assistance. the vehicle was not repaired. the vin was unavailable. the failure mileage was 42,000.
01/03/201142000
 Tl-the contact owns a 2005 ford mustang gt. the contact stated the instrument panel fail. the dealer was called and stated there are no recalls or warranty for this failure and the repairs would cost $600. the manufacturer was contacted and offered no assistance. the cin was unavailable. the failure mileage was 42,000...mw
01/01/201179000
 Tl- the contact owns a 2005 ford mustang gt. the contact noticed that the speedometer was reading inaccurately and would not remain at a constant speed. while traveling at 30 mph the speedometer would read 80 mph. also the gas gauge was inoperable and she was unable to determine how much gas was in the vehicle. the contact did not inform the dealer or manufacturer nor was the vehicle diagnosed or repaired. the current mileages were 89,000 and the failure mileages were 79,000. bw
01/13/201146000
 Tl-the contact owns a 2005 ford mustang gt. the contact stated that while driving approximatley 35 mph she noticed that the speedometer was reading 65 mph. after she drove the vehicle home and parked it, the speedometer showed 60 mph. the vehicle has not been inspected nor has it been repaired. the manufacturer was contacted and they informed her that they are not aware of any known issues of that kind. the failure mileage was approximately 46,000. tb
11/19/201044500
 My 2005 ford mustang gt has seen first the fuel guage fail ( june 2010) and now the temp guage fail (dec 2010). both either don't work at all or give faulty random readings. numerous others have complained about the same issues for the 2005. ford dealer admits that they (galpin ford, california) have seen this multiple times but refuse to make good on it.
12/01/201049289
 Tl- the contact owns a 2005 ford mustang gt. the contact stated while he started the vehicle he noticed the speedometer, and the rpm was given incorrect reading the rpm read zero. the vehicle was taken to the dealer advised the instrumental panel cluster board failed. the dealer replaced the instrumental panel cluster board. the failure and the current mileage were 49,289. li
01/01/2010
 My first problem was when the gas gage stopped working, thank goodness the low fuel light still works. then the speedometer had days when it would not work, now it just stays on 40mph. next, the temp gage decided to stay on hot and now it just points straight down. finally on my way home today, the tach stopped working! my car only has 48000 miles on it. i forgot there is one more problem, the driver seat controls still work but the panel has come loose from the seat. who knew my dream car would be a nightmare.
11/03/201071100
 Tl-the contact owns a 2005 ford mustang gt. while driving in rainy weather in the early morning at dusk approximately 40 mph, the entire instrument panel indicators and headlights failed. the contact drove to the side of the road, and waited five minutes before the indicators and headlights began to operate. the contact discovered water from the rain leaked onto the front passenger floorboard and electrical box area. the identical failure occurred on a separate occasion. the vehicle was taken to an authorized dealer where the technician informed that the vehicle exceeded the service warranty. the vehicle was not diagnosed or repaired. the failure mileage was 71,100. js
08/10/201065000
 I have a 2005 ford mustang gt, and the speedometer is not working like is should.. it will show that i'm going 20mph, and sometimes it will just show 70mph at a dead stop.. this has become a safey issue.. because i just don't know how fast the car is going..
05/02/20105000
 I have replaced 2 batteries on my 2005 mustang. dealer says there is always a samll draw on battery even if nothing is plugged in. they have checked the altinator and it's ok. if i don't drive my car at leat 2-3 times a week my battery always dies. the other day i shut my car off for about 20 minutes and it didn't want to start.
11/11/2009202501
 My car is a 2005 mustang gt with only 20250 miles. i usually keep it in the garage, mainly driving on pleasant weekends. on wednesday the 11th, i was driving in a heavy rain when the car suddenly lost almost all electrical components (i.e. no power to any lights, radio, power windows, door locks etc.). all of the idiot lights came on indicating failure across the board. the traction control was also turned off. when i got it home, i noticed that the passenger side carpet was wet. i opened the passenger side access panel and discovered water dripping from the gem (generic electric module). the unit had obviously shorted out causing the problems (confirmed by web research at several mustang web sites). neither the dealership or ford will pay for the repair because the car is 5 years old, even though it has low mileage. the extended warranty i purchased does not cover this damage either. searching ford's tsbs, revealed a tsb on the water problem, but nothing on the gem. ford is aware of the situation, based on other complaints, but has not recalled the vehicle. the vehicle is in the process of drying out and has not been repaired. estimated cost is around $1000.00 i believe this is a critical issue. had this problem occurred during nighttime i would have been instantly blind due to the loss of headlights, and hidden from other drivers due to lack of rear lights and turn indicators. with the loss of traction control while driving in the rain, the chance of loosing control of the vehicle is an increased danger to the occupants, other drivers, pedestrians, and property. this car should be recalled. *tr
04/10/200942000
 Tl*the contact owns a 2005 ford mustang gt. while driving between 35-45 mph in light rain, the entire instrument panel and exterior lighting failed without warning. in addition, the front driver's and passenger side floor areas accumulated an excessive amount of water leakage. water entered into the fuse panel. the contact pulled the vehicle over to the side of the road, where it was towed to an authorized dealer for diagnostic testing. the technician stated that the failure was contributed to a cracked body torque seam. the vehicle was repaired at the cost of $900; however, the repair was not covered under warranty. the repairs consisted of replacing the smart fuse box, seals, and micro circuits. the failure mileage was 42,000 and current mileage was 45,092.
10/08/2008610801
 I recently purchased a 2005 model mustang gt from jim skinner honda in dothan alabama. the vehicle has a significant water leak into the passenger floorboard and into the smart junction box area. the water penetrates into the wiring harnesses and box itself. being that most operations on this vehicle are electronically controlled it is my opinion (mechanic) that water intrusion into this area could cause an engine failure and has caused lighting malfunctions on the taillights of the vehicle. when raining the vehicle typically experiences electrical ghosts of various sorts. also the vehicle would not start during some heavy water intrusion instants. but given time this problem can and will lead to a fire or a electrical malfunction causing a crash and/or death. *tr
07/27/2008281501
 My instrument cluster failed due to the wiring in the dashboard from the factory was chafing on each other and shorted out. i first thought it was just a fuse but they kept blowing. so i brought it to one dealer they said the cluster needed replacement due to a short in it and would cost $600.00 because my warranty ran out in nov. 2007 but the car only has 28k on it, it's a pleasure car. i called ford care and they said since i have no service record with them there was nothing they could do for me. i brought the car next to my local mechanic and he ordered a new cluster through ford and brought it to a separate dealer where they found the wiring problem and also replaced the cluster costing me $591.00 plus the cost of the diagnosis from the first dealer of $177.00. i feel ford should still pay for these repairs due to the fact it came from the factory like this. *tr
05/10/2008120001
 Serious leaking issues on new fords model 05 through 08. my brand new car had leaking under the floorboard which caused black mold and other mold to grow causing health and other problems. it has also caused electrical problems in other fords. brake lights malfunctioning, possible air bag malfunctions. ford knows of the issue and is not having a re-call. *tr
03/27/20082
 Windshield wiper motor failure. first occurrence was sept 20 2007 was told the wiring had some corrosion on it and was replaced. march 27 2008 i experienced a stuck accelerator (another complaint filed) while getting on the freeway and car was towed to dealer, no wipers or radio after the accelerator problem. dealer calls to say that the wiring had corrosion on it again. i
02/01/200585001012/01/2004
 New car , failed to start numerous times, do not drive car every day as i commute, only drive on weekends. try to start car after 1 1/2 weeks and had to jump start it . called dealer and they said that because it has computer it will be constantly running and that is why it did not start. so after a few more times not starting i got a die hard battery, car has failed to start at least more than 3 times since. i hardly drive this car, purchased in 12/04 and it only has approx. 8000 miles. i should not have to worry about my car not starting after a few days of not driving. it has only been 5 days since i last drove and i have to jump it again. i am afraid to go anywhere with it. if i go away on vacation for 2wks , i have to worry about coming home to a car that will not start. i am taking to dealer to see what can be done. *tr
09/15/200617500106/07/2006
 Dt*: the contact stated while driving 3 mph at night in the rain, the entire electrical system failed, except for the center brake light. all the lights, the radio , the outlets, and the electric windows failed simultaneously. this was accompanied by all the engine warning lights on the dashboard illuminating, as well as the digital readout giving warning messages. the contact depressed the brake, and everything worked again. the battery was disconnected briefly, which made everything function intermittently upon reconnecting it. the battery was disconnected a second time for a few hours, which fixed the problem. the vehicle was not seen by a dealer.
ELECTRICAL SYSTEM - BATTERY
03/27/20082
 Windshield wiper motor failure. first occurrence was sept 20 2007 was told the wiring had some corrosion on it and was replaced. march 27 2008 i experienced a stuck accelerator (another complaint filed) while getting on the freeway and car was towed to dealer, no wipers or radio after the accelerator problem. dealer calls to say that the wiring had corrosion on it again. i