Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| INTERIOR LIGHTING | |||
| 07/27/2008 | 28150 | 1 | |
| My instrument cluster failed due to the wiring in the dashboard from the factory was chafing on each other and shorted out. i first thought it was just a fuse but they kept blowing. so i brought it to one dealer they said the cluster needed replacement due to a short in it and would cost $600.00 because my warranty ran out in nov. 2007 but the car only has 28k on it, it's a pleasure car. i called ford care and they said since i have no service record with them there was nothing they could do for me. i brought the car next to my local mechanic and he ordered a new cluster through ford and brought it to a separate dealer where they found the wiring problem and also replaced the cluster costing me $591.00 plus the cost of the diagnosis from the first dealer of $177.00. i feel ford should still pay for these repairs due to the fact it came from the factory like this. *tr | |||