Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
04/10/2008310001
 1. beginning at approximately april, 2008, my 2005 ford mustang gt began to leak water inside the cabin in the passenger footwell whenever it rained hard or snowed. 2. the failure is a grommet that clogs up underneath the cabin air filter. it's very difficult to reach unless you're a certified mechanic. 3. the ford dealer has cleared out the area around the grommet, but it is a constantly recurring problem that ford has issued a tsb for, but they haven't issued a recall for since it usually happens after the warranty expires. i don't think it's fair to make customers pay for a problem like this that ford has known about since 2005. *tr
08/13/2009850001
 1. water leak in passenger side kick panel, has shorted smart junction box, now traction control does not work (caused the rear wheels to spin out on wet pavement at 35 mph and lost control of the vehicle, hit a curb and bent 3 rims and under carriage damage) and has caused other safety related problems while driving. with a/c on, car idle will drop and sometimes stall out, causing a loss of steering and brakes (very safety related). ford knew of water leak issue when vehicle was manufactured, they put a little plastic cover over sjb computer to deflect leaking water inside passenger compartment on passenger side behind kick panel near door hinge. no dealer will repair the issue without buying a new sjb and programming for over $600. 2. also rear brakes stick after using emergency brake. this is in a warm climate, not cold climate. if i ever have to use my e-brake in an emergency the rear wheels will lock up and be even more of a hazard and danger. both these issues are very safety related. i tried searching your data base and could not even select mustang in the vehicle list. searching the internet you will find literally hundreds if not thousands of complaints about this water leak and sjb damage issue. please do something about this. i am currently thinking of suing ford for the water leak and wreck this caused. i came very close to hitting a pedestrian when the traction control failed in this accident. *tr
05/10/2008120001
 Serious leaking issues on new fords model 05 through 08. my brand new car had leaking under the floorboard which caused black mold and other mold to grow causing health and other problems. it has also caused electrical problems in other fords. brake lights malfunctioning, possible air bag malfunctions. ford knows of the issue and is not having a re-call. *tr
STRUCTURE - BODY
04/01/201065000
 Tl* the contact owns a 2005 ford mustang gt. the contact stated that the windshield wipers would sporadically fail when operating during rainy weather. in addition, water was leaking into the vehicle and onto the floorboard and control module. the dealer was contacted and advised him that the manufacturer had provided a technical service bulletin for the failure associated with the water leak but not a recall (nhtsa item number: 10028507- structure:body:roof and pillars). the vehicle was not inspected or repaired for the failure. the failure mileage was approximately 65,000. the vin was available.
04/01/201065000
 Tl-the contact owns a 2005 ford mustang gt. the contact stated that while driving in rainy weather the windshield wipers would suddenly stop operating. the dealer was contacted and they advised him that there was a tsb for the repair. he also stated that that water has leaked into the vehicle on the floor board and has entered into the control module. the vehicle has not been inspected for this failure as of yet. the failure mileage was approximately 65,000. the vin was available. tb
STRUCTURE - BODY - DOOR
01/14/2012185081
 Although car is 7 years old, mileage was only 18000+ when alternator needed replacing - $620. out of warranty so no help from ford or dealer. other out-of-warranty issues include both interior door panels coming loose - upholstery shop had to glue them back on - $160., and a canister vent valve had to be replaced - $310. dealer also unable to cure boxcar-like ride. *tr