Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
08/01/2011111756
 My car is still under the extra care extended warranty. 3 weeks ago i was sitting at a traffic light i pushed the clutch in, to put into first gear and got ready for the light turn green, when my car suddenly lunched and the clutch master cylinder part pa6-gf25 broke . part number pa6-gf25 broke and was lying inside the driver side interior floor. i can't believe ford used a plastic piece part pa6-gf25 to hold the clutch pedal to the clutch master cylinder. after close inspection i notice that due to stress over time it was broken in half. i could have seriously injured me or some else, when mention it to galpin ford, they said it's not there problem they wanted to charge me 450 dollars to fix the problem, my car is still in the shop and my bill in going to be over a 1000 dollars and they don't want to cover it under the warranty either, i ready for to file a class action lawsuit and a recall can someone help me with this or knows other people who experienced with the same problem
10/15/201036100
 Floor mat provided by roush got stuck behind the gas pedal and caused my car to accelerate to what felt like 90-100 mph. i attempted to pass traffic ahead of me and slammed my foot on the gas pedal to move ahead; however, upon passing the traffic on the garden state parkway north, which has a speed limit of 65 mph, my gas pedal became stuck or jammed in the mat and accelerated to what felt like 90-100 mph. i shifted to neutral then accidentally to reverse hearing a mechanical clunk, during which time i repeatedly slammed my foot on the gas pedal and then luckily, the gas pedal released and i was able to resume driving like normal. later that day, i noticed that the floor mat was stuck behind the gas pedal at work; it may have slid under the gas pedal when my foot lifted up from the floor or the exact time i am not sure since when i enter my car i do not look to see if my floor mat is stuck behind the gas pedal. however, i am filing a complaint because the floor mat provided by ford with my 2006 roush stage ii ford mustang had no hole to latch onto the hook on the floor of the car as well as the roush floor mat provided with purchase of the car and used that day, did have a hole to connect to the hook on the floor, but does not fit the hook. i am complaining because the manufacturers did not ensure 100% that their floor mats are secured to the floor; instead, in this example, it slid on the floor and became stuck behind my gas pedal. i have since removed the roush floor mat from the floor and do not use a floor mat, neither the one provided by ford nor the one provided by roush. this complaint is more a cosmetic design flaw than a mechanical problem, since no transmission light came on the dashboard which i communicated to ford by mail. otherwise, i would have went through with an inspection of my vehicle at my local ford dealership the following day (which i scheduled), but the car drives fine today and there is no light on the dashboard.
10/01/2010
 I have 2006 mustang gt, brought new and the paint on the hood is falling off, i took to a ford dealer body shop, and was given an estimate of $600.00 , to repaint the hood. i was told that the warranty on the paint is only good for 36000 miles or 3 years. the paint was not falling off at 36000 miles, and i think ford should have had a recall on this problem, i would appreciate any help you can give me.
01/01/19011
 Consumer complaint about ford motor company. consumer states that while his vehicle was in the shop for a recall, the dealer did not give him a loaner car. manufacturer told him they did not violate the federal standard. *kb the manufacturer informed the consumer it was at the dealers discretion to provide a loner vehicle. *jb