Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/04/20131
 We were doing 30mph and we hit a sheet of black ice. then we hit the guardrail. when we hit the driver side air bag did not go off until the vehicle stopped and the passenger side air bag did not go off. *tr
02/04/2013
 We were doing 30mph and we hit a sheet of black ice. then we hit the guardrail. when we hit the driver side air bag did not go off until the vehicle stopped and the passenger side air bag did not go off.
53423
 Vehicle was in a very severe front/side collision. vehicle was totaled, but none of the air bags deployed upon impact.*ak
02/01/2003209/04/1999
 1997 ford ranger xlt extended cab. when i applied my brakes, instead of stopping at this t hwy intersection, i ran past it, and hit a 12 diameter tree head on. ice on the road. i was wearing my seat belt. neither the driver's side nor the passenger side air bags deployed. the indentation on the front bumper was over two feet deep. my head and right side of my body smashed against the steering wheel, and my i broke my left collar bone, fractured and bruised several ribs on my right side, broke my right foot heel bone, cut my nose, plus numerous other minor cuts, bruises and abrasions. after about 45 seconds, a huge ball of fire erupted from under the crumpled hood. i felt the sudden heat on my face, since the windshield was gone and there was a huge gap between the hood and the trucks body. a lady, an angel of god really, helped me out of the truck and into the back seat of her car. she drove about 100 yards to wait for the ambulance to arrive. before we came to a stop, i heard the two front tires of my truck blow up. all i could see was a ball of fire burning about 20 feet high. two things seem technically wrong: the air bags didn't deploy, and the fuel pump must have kept pumping fuel, for the fire to spread so rapidly and burn the front of the truck so very completely. this would seem to indicate the possible failure of the air bag crash sensors and the fuel pump safety cutoff switch. my tires were one month old michelins, so they weren't a factor. the truck was in excellent shape and it was carefully maintained and garaged. everything worked on it and no malfunction indicator lights of any kind were on prior to the accident. i have very good maintenance records on it. i contacted ford by telephone and via e-mail, to let them know of what i thought could be a potential component defect affecting others also. i also contacted their legal office via phone, and they never returned my call. *nlm
12/27/20011
 While driving, the vehicle was t-boned by another vehicle on the drivers side, the air bag did not deploy, the driver was injured and the vehicle was a total loss. nlm *yh
09/30/1997108/16/1997
 Vehicle collided with deer, air bag burned arm of occupant and filled vehicle with smoke.
AIR BAGS - FRONTAL
01/01/20051
 There was a three vehicle accident at 50 mph. the consumer's air bag did not deploy. *sc *tc *jb
07/17/2004108/13/1997
 I had just put my truck into drive when the airbag deploid by itself which caused injury to my hand
07/27/2001
 While driving 45 mph consumer's vehicle hit another vehicle. upon impact, neither airbag deployed. both, driver and passenger sustained injuries, including broken ribs/ neck injuries/ cuts and bruises. driver hit steering wheel while passenger hit windshield. vehicle was totalled.*ak
 At 35 mph vehicle ran into the back of a tractor head-on. upon impact, neither passenger's side or driver side air bag deployed. ford has been contacted. *ak
 While in an head-on accident air bags did not deploy without indication. please provide further information. *ak
04/18/19994
 While driving vehicle about 55 mph consumer was involved in a front end collision and the air bag did not deploy. *ak
01/05/1998
 When driving at 35 mph consumer had a trailer connected to vehicle, trailer hit a pothole in the road which caused the truck to flip over three times. driver's side/ passenger's side air bags didn't deploy. *ak
 While traveling 35 mph vehicle was involved in a head-on collision and the driver's side airbag did not deploy. dealer will be notified. *ak
12/13/19971
 No deployment of driver's air bag during a collision, resulting in injuries. also vehicle was totalled. *ak
05/10/1997
 Consumer was involved in a head on collision damage to the passenger right front corner. impact 20 mph, and the driver side air bag did not deploy. consumer also stated there is over 5000 dollars worth of damage to the front end. *ak
07/31/1997
 Vehicle was in a collision, it was hit from behind which made it hit another vehicle in the rear; and the airbag didn't deploy. *ak
12/01/1996
 While driving at 40 mph he hit pothole, causing both airbags to deploy, owner notes some damage to front spoiler. *ak
02/28/1997002/28/1997
 Vehicle was stopped and rearended by another vehicle, driver's seat went backwards, hit daughter, knocked her face into back window; passenger's seat broke &passenger was swung into back window; seats stuck in reclining position. also, no deployment of driver's air bag. *ak
AIR BAGS - SIDE/WINDOW
1
 While traveling approximately 55 to 60 mph vehicle was struck on the side by another vehicle changing lanes and traveling in same direction. this impact caused driver's side air bag to deploy. driver received severe facial injuries and burns. no determination has been made as to why the driver's air bag deployed during a non-frontal crash. please provide any additional information / documentation.*ak
09/06/2001102/01/1998
 Driver side air bag did not deploy, even though the vehicle was involved in a head on collision where the driver side bag opened. passenger was hurt.*ak