Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/12/2002 | 86000 | 2 | 09/12/1998 |
| I was involved in a 20-25mph rear end colision. i had ran into the back of an old gmc pickup causing $4000.00 worth of damage to the front end of my truck. both the driver and the passenger airbag never deployed. while the truck was in the shop for repairs the shop had found out the airbag sensor was bad. they tried to replace the sensor but was informed by ford that the sensor on that make and model has been changed and the location of the sensor(s) are in now located in a different spot other then on the radiator mounts. because of this change by ford the bodyshop had to order the new part as well as the proper location of htis new sensor. | |||
| 07/08/2002 | 1 | 06/01/2098 | |
| Air bag light stays on. - no accidents/bumps/hits . truck only has 56,000 miles. what's the problem on this. why should i have to pay for a company defect. i have read the complaints involving the airbags, don't you think there is a problem. one day someone is going to die because of this problem..............*jb | |||
| AIR BAGS - FRONTAL | |||
| 05/04/2003 | 17000 | 1 | |
| The consumers vehicle suddenly accelerated and resulted in a frontal collision through the garage. neither the driver or passenger air bags deployed. *nlm | |||
| 02/25/2003 | 166 | 1 | |
| The vehicle was involved in a frontal collision, and none of the air bags deployed. the consumer suffered minor injuries. *jb | |||
| 07/31/2002 | |||
| While traveling about 40mph on highway in inclement weather vehicle hit a patch of water that was in a puddle, and vehicle hydroplaned, and flipped five times. upon impact, dual airbags didn't deploy.*ak | |||
| 07/06/2002 | |||
| Vehicle was involved in a frontal and a roll over collisions of 30-40 mph, and neither air bag deployed. dealer and manufacturer were not notified at this time.*ak | |||
| 12/01/2000 | |||
| Vehicle hit bridge guardrail at 60 mph, neither airbag deployed. damage to vehicle was $ 5000.00. consumer had a second accident, rearended a vehicle at 30 mph, and $1300.00 damage, neither airbag deployed.*ak | |||
| 01/31/2001 | 0 | ||
| Consume r was traveling about 40mph on highway on icy roads and another vehicle veered into him. forcing him into a meridian baracade enbankment. causing him to roll three times, there were some minor injuries. upon impact, air bags failed to deploy. *ak | |||
| 10/19/2000 | 2 | 11/01/1997 | |
| Crash involved my vehicle striking another vehicle which had turned into my path to make a left turn at a lighted intersection. police determined that other driver was at fault. other vehicle (a vw jetta) was struck in the side, yet both airbags deployed. my vehicle was struck in the front with sufficient force to break front axle, yet neither airbag deployed. i contacted dealer who referred me to their 1-800 customer hotline, who then referred me back to dealer to pursue technical problems such as this. therefore, i'm now contacting you. | |||
| 09/09/2000 | |||
| While traveling on a steep incline at 20 mph passenger's air bag fell into the lap of passenger; dealer notified, and reinstalled air bag. please feel free to provide any further details. *ak | |||
| 03/13/2000 | 1 | ||
| Vehicle was involved in a frontal collision, and the airbags did not deploy, resulting in injury. manufacturer has been notified.*ak | |||
| 04/11/2000 | |||
| Due to a chain reaction another vehicle hit consumer's vehicle. upon impact, driver's side airbag didn't deploy. also, driver's shoulder seat belt didn't lock up. *ak | |||
| 02/22/2000 | 1 | ||
| Consumer's son was killed when airbags failed to deploy. vehicle was going 45 mph and hit a tree on the passenger's side. also, fire broke out, and vehicle was totaled. *ak | |||
| 02/23/2000 | |||
| When vehicle crashed into the back of another, while traveling 15-20 mph, there was no deployment of the driver's side air bag. the whole front end was damaged, damages totalled $3,500.00. truck was being reparied. *ak | |||
| 12/24/1999 | 1 | 03/01/1998 | |
| Daughter was driving truck lost control on snow covered road, approx. speed:40-55 mph.wrecked, went off road into deep ditch, hit hill, truck went up in air, almost flipping, came back down flattened tires on drivers side, flipped back out in road, spun around and back in same ditch on passengers side headed up the road. airbags on niether side deployed. injuries to: head, neck shoulder, hip, upper& lower back. contacted ford motor, sent truck to dealer to chek data on module. statment was signed to give copy of report to me & not to earase any data. sso far all i recieved was a letter from ford motor saying nothing was wrong with airbags. *ak | |||
| 01/08/2000 | 0 | ||
| Driver missed a turn and hit light pole on front drivers side. upon impact, airbags did not deploy. *ak | |||
| 01/17/2000 | 07/06/1998 | ||
| While driving at approximately 36 mph ,rearended another vehicle. upon impact, driver's side and passenger's side airbags didnot deploy, causing injuries. please provide further information. *ak | |||
| Dual airbags did not deploy even after a frontal collision at 23-27 mph impact with truck, resulting in $3600 worth of damage to front end alone. both driver and passenger hit windshield. *ak | |||
| 11/04/1998 | 1 | ||
| Started vehicle up. had door opened at times driver's leg not inside vehicle. vehicle suddenly accelerated forward, without warning. hit a truck & then a wall. upon impact, neither air bags deployed. *ak | |||
| 11/09/1998 | |||
| The consumer experienced problems with anti- lock brakes and airbag. during an accidentanti-lock brakes failed to work. when the consumer applied their brakes, the pedal went to the floorboard. in addition, driver's and passenger's side airbags failed to deploy. the manufacturer has been contacted. *ak | |||
| 10/09/1998 | |||
| Consumer was parked when another vehicle tailgated the consumer's vehicle, causing the consumer to be pushed into another vehicle, and the air bags on both sides of the consumer's vehicle didn't deploy. *ak | |||
| 11/22/1997 | 11/22/1998 | ||
| Strong odor comingriver's air bag , caused asthma attacks and hayfever symptoms to the poin tof bleeding and light headiness. the odor and symptoms are generally alleviated by wrapping a trash bag around steering wheel and column. | |||
| 09/15/1998 | |||
| Driving at approximatley 25 mph ,consumer was involved in head- on collsion. driver's and passenger's side airbags did not deploy, causing at a least 2500 worth of damage to front end ,and bruises on knees as a result of hitting dash panel. *ak | |||
| 08/14/1998 | |||
| While driving vehicle between 40 and 45 mph and vehicle struck a road sign, it hit one pole in the center of the bumper and the other in passenger's side, but neither air bags deployed.*ak | |||
| 06/14/1998 | 1 | ||
| Another vehicle pulled in front quickly. ranger hit brakes sharply & brakes locked up on right side and skidded. did not hit other vehicle. skid mark 92ft. air bag deployed. laceration on face & forehead abrasion. emergency room treatment. has highway police report. | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 11/01/2006 | 55842 | 1 | 08/31/2001 |
| Driver's side airbag stopped working for no reason. flashing warning light came on indicating a problem. went to ford dealer (suburban in sandy, or) and they said the 'resistance' level had increased causing the airbag to no longer function. called ford, they gave me a senior discount, although not a senior. said that airbags fall under 5 year/50000 mile warranty. the ranger has 56,000. ford said that they cannot guarantee the function of an airbag for more than 5 years or 50,000 miles. they were not able to ascertain if the airbag stopped functioning all at once or if my safety was in jeopardy over an extended period of time as the airbag slowly stopped working. airbags are a mandatory safety device and should be covered from defect for the life of the vehicle. i am extremely dissatisfied with ford's attitude about my safety. i have the airbag module and can provide it to nhtsa to study and determine if this is a major safety issue. because of the mechanics of an airbag, i would ask for specific instructions on how to send it to you. *jb | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 12/12/2002 | 86000 | 2 | 09/12/1998 |
| I was involved in a 20-25mph rear end colision. i had ran into the back of an old gmc pickup causing $4000.00 worth of damage to the front end of my truck. both the driver and the passenger airbag never deployed. while the truck was in the shop for repairs the shop had found out the airbag sensor was bad. they tried to replace the sensor but was informed by ford that the sensor on that make and model has been changed and the location of the sensor(s) are in now located in a different spot other then on the radiator mounts. because of this change by ford the bodyshop had to order the new part as well as the proper location of htis new sensor. | |||
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||
| 11/28/2002 | |||
| Xlt, passenger air bag switch was in the off position, light was on showing it was off. consumer hit a deer at 55 mph, passenger air bag deployed. 9 month old child was in safety seat on passenger side. safety seat broke in half at impact, child's injuries unknown at this time. damage to vehicle unknown as well. ts | |||
| 09/20/1999 | |||
| Truck came with factory installed on and off switch for passenger's side airbag which was turned off when it deployed during an accident. *ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 04/24/2000 | |||
| While driving around town a vehicle in the opposite direction ran a red light,and rearended consumer's vehicle. upon impact, driver's side airbag didn't deploy until three hours later while parked at home. contacted dealer, and he was not able to help. *ak | |||
| 11/04/1998 | 1 | ||
| Started vehicle up. had door opened at times driver's leg not inside vehicle. vehicle suddenly accelerated forward, without warning. hit a truck & then a wall. upon impact, neither air bags deployed. *ak | |||