Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 03/22/2010 | 135000 | ||
| I was east bound doing 50 mph when a west bound chevy made a left turn into my lane, i braked a turned right impacting the chevy head on spinning it 180 degrees and back into the west bound lane. both the chevy's air bags deployed and it broke it's wind- shield. the air bags in my truck failed to deploy; i'm the original owner of the ranger. my truck as well as the chevy were totaled; $8,988. to fix my ranger. my wife suffered a broken left wrist and she broke a titanium rod in her back. she had to undergo a six hour surgery to remove the broken rods parts in her lower back and the surgeon had to add more rods in her upper back to stabilize two vertibrae , which were damaged in the crash. i send ford the accident report, body shop estimate and 20+ pictures of the truck and accident scene. ford said the impact was not enough to set off the air bags. both fenders were buckled, radiator was pushed into the fan, frame was bent, it took several minutes to open the pass. side door to get my wife out of the truck. bumper, grille and headlights were totaled. ford offered to check the restraint control module and report their own lab findings to me, i felt this was like hiring the fox to guard my hen house. i would like to send you all photos, the accident report, body shop estimate as well as the before and after x-rays of my wife's back. my son worked at a ford dealer for 18 years as a mechanic and told ask ford what went wrong in the air bag system. i hope you'll get back to me i just want to know why the bags failed. | |||
| 10/16/2010 | 133000 | ||
| I was involved in a front end crash at approx 50 mph and the air bags did not deploy. i have a 2000 ford ranger xlt extended cab. the front impact occurred on the passengers side front head light area. a car pulled out in front of me. the other car took an angled impact on the front drivers side corner and the door and drivers side air bag deployed on their car. the passenger side air bag was turned on in my truck but neither that or my drivers side bag deployed. my head impacted the steering wheel from the crash. | |||
| 05/01/2009 | 100045 | ||
| I was in a head on collision involving multiple impacts (two trees and then a iron fence head on) i was estimated as going 50 miles per hour at time of crash with out breaking by police on scene. both air bags did not deploy. passenger airbag was turned on. i was wearing my seatbelt however i did suffer a neck injury and have started having headaches 2-3 days after accident. truck was totalled in accident. | |||
| 07/01/2005 | 35000 | 2 | 10/01/1999 |
| Srs light is always on now, may be due to using switch to turn off passenger airbag a couple of times or driving with it off. now the alert light for the passenger doesn't light either. other problem is engine knocking even though this 2000 ranger has only 36,000 miles and has been babied on super premium gas. i feel that fords tend to fail just out of warranty, these problems happened literally at the mark of 36,000 miles. please investigate them! | |||
| 01/10/2003 | 52000 | 2 | 06/30/2000 |
| Airbags did not deploy and steering wheel did not callapse on impact. speed on impact was estimated to be 50 miles per hour. | |||
| 10/24/2002 | |||
| Consumer states that when hit at 40mph in the front center of the vehicle the air bag did not deploy causing minor injuries to the consumer. dealer notified ts | |||
| 10/08/2002 | 08/01/2000 | ||
| This was a front end collision at approximately 60 mph, neither air bag deployed. dt | |||
| 09/27/2002 | 0 | ||
| Consumer states she had a front end collision doing about 45-50 mph, and her air bags did not deploy. there were 2 persons injuried including the driver. consumer states she received chest and back injuried. the person in the other auto received a broken arm. ts | |||
| 08/24/2002 | 1 | 02/15/2001 | |
| Consumer states while driving front axle broke causing vehicle to have a collison, also the upper kingpen, lower kingpen, tie rod end broke, during the accident the air bag failed to deployand as a result the driver sustained injuries to the left hip, lower back and left knee. nlm *yh | |||
| 06/12/2002 | |||
| Steering column shaft upper was replaced due to vehicle making a loud metal to metal noise, and getting hard to steer. also, problem occurred with air bag light illuminating. dealer aware of problem. please provide more information.*ak | |||
| 10/01/2001 | 1 | ||
| Vehicle was involved in a front end collision, upon impact drivers side and passengers side airbags failed to deploy. dealer has been contacted. *ak *yd | |||
| 12/12/2000 | 1 | 12/01/1997 | |
| The firestone tire (wilderness at p 215/75r15) tire on the front failed causing loss of control and vehicle collision, the air bags experienced no deployment, two injuries to consumers due to failures. *mjs | |||
| AIR BAGS - FRONTAL | |||
| 01/13/2009 | 72000 | 1 | |
| Air bags failed to deploy in front end collision. *tr | |||
| 02/22/2008 | 130000 | 1 | 01/12/2006 |
| Tl*the contact owns a 2000 ford ranger. the contact was using his vehicle to pull another vehicle out of a ditch, when both frontal air bags deployed. the manufacturer advised the contact to take his vehicle to an authorized ford dealer for a diagnosis. the dealer would not offer any assistance because the vehicle exceeded 50,000 miles and was out of warranty. the contact stated that the cost for the diagnosis was over $2,000; therefore, it would not be done. the insurance company stated that the deployment was not due to a collision and they were not willing to investigate. the contact sustained injuries to his left arm. the speed was unknown. the current and failure mileages were 130,000. | |||
| 02/07/2007 | 197745 | 1 | 01/08/2007 |
| My airbags never deployed upon impact i was knocked unconscious and also broke my chin i have a permanent scar. some one is going to fix it. it is very abnormal and gross to look at it. *jb | |||
| 11/29/2004 | 135000 | 1 | |
| During a 40 mph frontal vehicle collision front air bags did not deploy. vehicle was towed. dealership was notified, but did not resolve the problem. *ak *tc | |||
| 09/11/2004 | 50000 | 1 | |
| Consumer's vehicle was involved in a head on collision at 40 mph and the air bags did not deploy.*ak | |||
| 12/27/2002 | 87000 | 1 | 07/07/2001 |
| Driving along highway in phx az. lady collided with another vehicle. she was spun around in a circle sending her sideways across 3 lanes of traffic in reverse. ending up in my lane, on the far right, driving around 65 mph i stepped on my brakes, skidding into her drivers side rear corner head on directly in the center of my truck. my bumper was creased in the center, pushing it back into my radiator, front grill was crushed, hood was smashed upward, windsheild was broken, both front parts of the frame were bent inward towards the center, steering wheel was bent at the top forward and the center of the steering wheel was cracked to the point that i was unable to steer the truck as the steering wheel just spun around without turning the front wheels. i was wearing my seat belt as was my 5year old daughter. i was thrown agianst the steering wheel and my knees hit the dash board under the steering wheel. i feel that my driver airbag should have gone off preventing me from hitting the steering wheel and the dash board. the truck has not been fixed as of yet, as i am waiting on the other drivers insurance company to have it appraised for damages. i have been seeing a chiropractor for my back, shoulders, arms, neck. constant numbness in my arms and hands, as well as pain in my back around my shoulders. my knees are constantly sore and occaisionally swollen. i am unable to bend down at my knees because of the pain when standing back up, and fear of dislocating my knees which has happen already. i am unable to come up with funds to see a knee specialist. i was laid off from my work since i couldnt climb a ladder and install signs, or work in the shop doing sign manufacturing, unable to stand for any length of time. unable to activily search for work in flagstaff, because i had to move in with relatives who live in munds park, az. which is 28 miles away from city limits. nothing but forestry between towns. loss of work and transportation. *ak | |||
| 08/10/2004 | 60000 | 1 | |
| The vehicle was involved in a frontal collision while driving between 40-50 mph. none of the frontal air bags deployed upon impact. the driver sustained injuries to to her back, left side, and neck. the driver's neck had a c4,c5 bulging, and is currently in a collar. *jb | |||
| 05/12/2004 | 81000 | 1 | |
| While driving at 35 mph consumer's vehicle collided with the left side of another vehicle that ran a stop sign. there were five injuries between the two vehicles. the police cited the consumer in the other car for running the stop sign. consumer was wearing seat belt. however, upon impact, air bags failed to deploy. *ak | |||
| 02/02/2004 | 49358 | 1 | |
| During a frontal collision air bags did not deploy. consumer sustained neck injuries. *ak | |||
| 11/20/2003 | 69000 | 1 | 02/10/2000 |
| Seat belt in my 2000 ford ranger didn't work in my crash and airbag didn't deploy. *ak | |||
| 11/07/2003 | 50000 | 1 | |
| Vehicle was involved in a frontal collision while driving at 30 mph. upon impact, none of the air bags deployed. the driver received whiplash.*ak | |||
| 11/21/2003 | 35000 | 1 | |
| While driving at 10 mph went over speed bump, both front air bags deployed. dealer stated no way sir your speed was probably more than 10 miles. please provide further information. *nlm | |||
| 11/01/2003 | 35 | 1 | |
| Air bag did not deploy in a front end crash going around 35 to 40 mpg. *la | |||
| 08/26/2003 | |||
| While traveling about 20 mph another vehicle made a sudden stop in front of consumer's vehicle, causing a collision. upon impact, driver's side air bag didn't deploy. *ak | |||
| 08/10/2003 | 62000 | ||
| While driving 80 mph consumer's vehicle rear ended another vehicle, and front air bags did not deploy. driver and passenger were wearing seat belts. drivers nose was broken. *ak | |||
| 1 | 02/01/2002 | ||
| We ran into car that cut us off. our speed was about 35 mph. neither air bag deployed, and my wife sustained a bruised or cracked sternum. the wrecker person and the state trooper both seemed to think air bags on rangers did not deploy easily. i contacted ford with the idea of providing useful data about their vehicle. i am not suing ford or the likes just trying to report what might be a problem. ford has responded by informing me that my insurance carrier can subrogate ford if they feel ford has responsibility. my concern is that someone investigate those air bags on ford rangers are deploying in an appropriate manner. this problem needs to be investigated and apparently ford does not plan to do it. dimsii ivoq entry posted after 12/12/02 cut-over to artemis------------770754. *ak *nlm | |||
| 01/26/2003 | 37850 | 0 | 02/04/2000 |
| Vehicle was involved in a head on collision and sustained heavy damage as a result with impact with another vehicle. at impact, driver side airbag did not deploy. vehicle declared a total loss. | |||
| 10/20/2002 | |||
| Consumer states that when hit at 35mph in the front center of the vehicle the air bag did not deploy causing minor injuries to the consumer. dealer notified ts | |||
| 06/19/2002 | |||
| Consumer was going approximately 25-30mph on a dirt gravel road. driver's and passenger's air bags deployed without impact. dealer was not contacted. please provide more information.*ak | |||
| 04/22/2002 | 2 | 04/06/2002 | |
| Both airbags deployed at 15 mph, startling driver, and causing vehicle to run off the road. no injuries, damage to vehicle was $ 3000.00. *ak *mj | |||
| 12/01/2001 | |||
| Air bag non-deployment- low impact collision. *ak | |||
| 01/25/2002 | |||
| Consumer was pulling vehicle inside of a driveway and front tire hit against the curb. driver's and passenger's airbags deployed. dealership was aware of problem.*ak | |||
| 01/08/2002 | 1 | 07/01/2000 | |
| I was traveling down the road and a vehicle pulled out in front of me and i hit it. it was head on and it did about $5000.00 worth of damage to the front end and my seat belt did not engage and the airbags did not deploy. i hit the steering wheele and it has caused very serious pain to my chest, back, and neck.*ak | |||
| 01/08/2002 | 1 | 07/01/2000 | |
| I was traveling down the road and another vehicle pulled out in front of me, i tried to stop but was unable to. i hit the other vehicle head on at about 45 mph. my seatbelt did not lock and the airbag did not deploy. it did about $5000.00 worth of damage to the front end of my truck and i have very serious pain in my chest, neck, and back because of this. my vehicle has depreaciated about two or three thousand dollars and i now have nightmares about driving the truck and having a wreck and killing myself.*ak | |||
| 01/08/2002 | 1 | 07/01/2000 | |
| I was traveling down the road and a vehicle pulled out in front of me and i hit it. it was head on and it did about $5000.00 worth of damage to the front end and my seat belt did not engage and the airbag did not deploy. i hit the steering wheele and it has caused very serious pain to my chest, back, and neck. *ak | |||
| 10/17/2001 | |||
| Consumer's vehicle was in an accident and air bags didnot deploy. while driving on a clear day vehicle hit a road sign, causing vehicle to rollover. vehicle was totaled. had not contacted dealer as of yet. *ak | |||
| 06/10/2001 | 1 | 11/13/1999 | |
| While driving 45 mph had an accident with right front impact. seatbelt did not lock up, he hit his head on windshield.also, airbag did not deploy. consumer suffered serious head injuries, vehicle was totalled.*ak | |||
| 06/10/2001 | 2 | 11/13/1999 | |
| While driving 45 mph had an accident with right front impact. consumer suffered serious head injuries, hit head on windshield. upon impact, drivedr's airbag did not deploy, and vehicle was totalled.*ak driver's seat belt did not lock down at all. *yh | |||
| While traveling in an ice storm consumer traveled over an ice patch and ran head-on into a wall. upon imact, air bags did not deply while traveling 55-65 mph. please provide further information. *ak | |||
| 03/25/2001 | |||
| While traveling at approximately 35 to 40 mph another vehicle pulled out in front of consumer's vehicle, resulting in a crash. neither frontal air bag deployed. front frame bent, and the oil pan cracked. dealership was currently in possession of vehicle, and no determination has been made for cause of defect. please provide any additional information/attachments.*ak | |||
| 04/12/2001 | |||
| Front crash at 35 mph, neither airbag deployed. *ak | |||
| Consumer was involved on two occasions in a 15 mph frontal collision in which driver's and passenger's air bags did not deploy, cause unknown. please give any further details.*ak | |||
| 12/20/2000 | 1 | 10/01/1999 | |
| Driving 60mph on interstate pheasant flew low in front of verhicle, as the pheasant disapeared in from my view the truck did an abrupt swirve to the left, i had no steering control, the truck went from the right lane accross passing lane and hit head on into flat concrete berrier, the air bags did not deploy, over $9,000 in damage including new frame. when the truck was being hoisted onto rollback i noticed that the tie rod was hanging. the yoke where the tie rod is bolted to (cast iron) was broken off and i noticed a lot of pheasant remains on the tierod and suspension. i am very concerned that a small bird as this would cause the cast iron yoke to break, also why my airbags did not deploy. the front tire and rim did not impact the concrete berrier. when i saw the pheasant i did not react to it, i did not turn the wheel or hit the brakes, this may sound funny but the truck swirved left dirrectly into the berrier. the seat belt saved me from serious injury. my main concern is the pc that the tie rod mounts to and no air bag deployment *ak | |||
| Consumer was driving at approximately 30mph when another vehicle turned left in front of consumer's vehicle. consumer did not have time to apply brakes, and had a collision. upon impact, dual airbags did not deploy, and seatbelt did not lock, causing consumer to slide foward, hitting steering wheel, and knees hit dashboard. *ak | |||
| 12/24/2000 | 1 | 04/27/2000 | |
| Had lost control while driving 45mph. went into a ditch & hit a tree. upon impact, air bags failed to deploy. vehicle flipped over. after hitting a tree, smashed front end. driver suffered stiff muscle pain & bruises. no hospital treatment. vehicle declared totaled. *ak | |||
| 12/21/2000 | 2 | 06/01/2000 | |
| Offset head on crash with a 1987 dodge ram suv. both airbags failed to deploy ,driver impacted with steering wheel causing injuries. | |||
| 12/20/2000 | 1 | ||
| Rear ended another vehicle at 45 mph, and vehicle was totalled, $ 10000 damage. upon impact, neither airbag deployed. *ak | |||
| Vehicle was involved in head-on collision at 45 mph, and air bags did not deploy. dealer has been contacted. *ak | |||
| 11/23/2000 | 1 | ||
| While pulling out of a parking space both air bags deployed for unknown reason. dealer notified. *ak | |||
| 03/21/2000 | 0 | ||
| Consumer was traveling about 70mph on the highway and steering: spindle: knuckle came off, lost control of vehicle, and side swiped another vehicle. upon impact, dual airbags did deploy. one injury was sustained. *ak | |||
| 05/27/2000 | 0 | ||
| While driving at about 55 mph a deer came out on the highway, consumer hit brakes, slid down highway a little, but didn't hit the deer or anything else. however, both passenger's and driver's airbags deployed. consumer felt that airbags shouldn't have deployed. if in traffic, it would have caused a very bad chain reaction, resulting in injuries. *ak | |||
| 05/03/2000 | 1 | ||
| Consumer was traveling about 30mph and rearended another vehicle, then was also rearended. upon impact, airbags didn't deploy. dealer was contacted & would notify others of the incident. *ak *ml | |||
| 03/04/2000 | |||
| Consumer was traveling about 40mph when another vehicle on a side street going straight across, cut the consumer off. consumer hit the other vehicle on driver's side. upon impact, the seat belts didn't lock & the airbags didn't deploy. consumer's jaw was banged up,and the passengers arm was broken in 4 different places. dealer is investigating. *ak | |||
| 03/06/2000 | 2 | 01/11/2000 | |
| Vehicle was involved in a frontal collision. upon impact, the airbags did not deploy, resulting in minor injuries. manufacturer will be notified. *ak *ml | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 09/23/2003 | 38000 | 10 | |
| Airbag sensor light stayed on. dealer stated that airbag disconnecting switch failed, causing the dual airbags to become inoperative. *ak | |||
| 28528 | 06/30/2001 | ||
| The air bag light fails to come on when vehicle is being started. mechanic indicated problem is in the computer which also affects the driver side seat belt. ts | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/09/2004 | 1 | ||
| I was involved in a front end collision with my ford ranger. the truck was traveling about 45-50 mph. the driver side air bag did not deploy. the truck was totaled. *la | |||
| While driving 45-50mph through an intersection another vehicle hit consumer's vehicle on front driver's side, and front end ended up buried in a ditch. upon impact, neither driver side nor passenger side airbags deployed.*ak | |||
| 04/12/2001 | |||
| Vehicle rear ended antoher vehicle and at speed of 20 mph, and both passenger's side and driver's side airbags did not deploy. also, when attempting to stop prior to collision anti-lock brakes locked up. *ak | |||
| 07/01/2000 | 0 | ||
| Passenger's side airbag did not deploy fully, but the drivers side did.*ak | |||