Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 15692 | 03/01/2002 | 636326 | Some vehicles may exhibit a squeak, snap, rattle, or clunk in the front end when turning or going over bumps. *tt | 11/07/2002 | |
| 13426 | 10/01/1999 | 609691 | Exhibiting very light steering vibration / shimmy / nibble at engine idle or low speeds. *tt | 04/06/2000 | |
| SUSPENSION - FRONT | |||||
| 042419 | 12/13/2004 | 10014096 | Revised procedure for adjusting alignment on all suspensions - new right hand upper control arm design for torsion bar front suspensions. *tt | 04/28/2005 | |
| SUSPENSION - REAR | |||||
| 15097 | 07/01/2001 | 621022 | Subject regarding rear alignment out of spec condition. *tt | 09/06/2001 | |
| 13207 | 09/01/1999 | 6090577 | Information regarding rear end sag. *mjs | 03/21/2000 | |
| 7026 | 09/01/1999 | 6090410 | Information regarding rear end sag. *mjs | 03/20/2000 | |
| 99221 | 11/01/1999 | 6089679 | Some vehicles may appear to be low in the rear. *tt | 02/11/2000 | |
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||||
| 17777 | 05/01/2004 | 10008552 | Rear leaf spring noise. *tt | 08/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 12/19/2012 | 112052 | ||
| Left rear spring shackle snapped from frame. excessive frame rot in many areas. vehicle most likely will not pass next state inspection. | |||
| 11/30/2008 | 149537 | 2 | |
| This is the second time this truck has failed n h state inspection for frame problems,first time was for a rusted through cross member which i had to have welded,11/17/2009. now i go back for another inspection on 11/30/2012 and was told i had to replace rear shackles which i say ok,the repair shop calls me and tells me the frame is rotted through and they can not put in the, frame has to be replaced from back to about 4 feet to the front and at another cost of 350$ the last cost was the same 350$.i take very good care of this truck and the body looks like new.the welding shop guy told me he had to do several of these repairs to even 2002 ford trucks,i can not see the reason for this,this is the first of any cars or trucks i have ever owned that had frame problems,can you help recoup some or all of my money on this,i am disabled and on a fixed income and can not afford to throw money out the window,thanks for your help. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 11/30/2008 | 149537 | ||
| This is the second time this truck has failed n h state inspection for frame problems,first time was for a rusted through cross member which i had to have welded,11/17/2009.now i go back for another inspection on 11/30/2012 and was told i had to replace rear shackels which i say ok,the repair shop calls me and tells me the frame is rotted through and they can not put in the, the frame has to be replaced from back to about 4 feet to the front and at another cost of 350$ the last cost was the same 350$.i take very good care of this truck and the body looks like new.the welding shop guy told me he had to do several of thease repairs to even 2002 ford trucks,i can not see the reason for this,this is the first of any cars or trucks i have ever owned that had frame problems,can you help recoup some or all of my money on this,i am disabled and on a fixed income and can not afford to throw money out the window,thanks for your help.william vaughn | |||
| 11/14/2012 | 68008 | ||
| While driving i heard a clunking noise in the rear of the vehicle i looked to see the frame had rusted through in at least two places, the shock absorber upper mount had rusted off. the gas tank straps mounts were about to fail. i had replaced the gas tank feeder tube that had corroded off the year before. the truck body is still in very good condition but the frame appears to be gone. the truck has seen very light duty and has never been used off road. since that time i have found many of the same occurrences on the internet. | |||
| 06/20/2011 | 56000 | ||
| Went for vehicle inspection and much frame rot noted from rear of cab to the rear bumper. rear spring shackle mounts rotted off. frame is now splitting at the front hanger points of the rear springs due to rot. i am the original owner who bought this truck new. now it is junk at 60,000 miles. | |||
| 04/25/2012 | 149000 | ||
| While pulling into my driveway the rear bumper fell off. after getting under the vehicle i found the frame to be rusted from the furthest point back to the axle area.looking into it more i found the cross member to be rusted to the point that it is ready to fall off. the gas tank holding straps are rusted from the frame, not sure what's holding the gas tank in place. the spare tire holder is rusted and ready to come off. i removed the spare a placed in in the bed for now. the bed and its mounts are shot, the bed can be picked up a good two inches off the frame. basically the truck is nothing but rust from the cab back. i was lucky when the bumper fell off 1/2 hour earlier i was traveling on a state highway at speeds of 60-65 mph. i have looked at other rangers the same year and found some worse and some with no rust what so ever. whats up? and is ford aware of the problem and are they going to do anything about it. who would have gotten sued if my bumper had fallen and killed someone | |||
| 11/04/2010 | 84000 | ||
| Both rear spring shakles rusted off of the frame. both rear shock brackets rusted off of the frame. the frame is rusted to the point of holes have develped, the rear tire carrier is rusted away. the brake lines are rusted to the point that they break on a regular interval. the whole frame is really rusted bad. this is a 2000 ford ranger that i purchased new,has been well taken care of. this truck needs be be recalled! | |||
| 05/31/2010 | |||
| Frame rotting, holes in frame, rear spring shackles rusted off, spare tire falling off, rear bumper falling off - all due to rust. will not pass inspection. rest of truck in great condition. | |||
| 09/29/2011 | 69362 | ||
| The frame rotted out on the driver's side where the rear spring shackles mount to....there is a fist size hole right through the frame..after removing the box,the whole frame is full of heavy flaked pieces of rust....all the mounts/bolts arfe rusted along w/the sprae tire crossmember... | |||
| 5 | 09/01/2000 | ||
| When driving on an incline, the driver applied the brakes and the pedal went to the floor, but vehicle did not slow down. the brakes kicked in, and moments later, the driver was able to stop the vehicle. *ak the consumer states that the he kept asking the dealer to remedy the steering-3 times. the consumer had to keep taking the vehicle to get a front end alignment every few days. the tail gate latch does not operate, the wind is still leaking around the door, the power steering pump make noise overhead/periodically locks up and throws off the drive belt and becomes hard to steer, there is a vibration in the left front wheel/roaring noise-rotated tires. *scc | |||
| 08/20/2001 | 2 | 08/18/2001 | |
| Truck rode very bouncy, bouncing and shaking most noticeable at 25 to 55mph. the bouncing is so severe the vehicle is starting to drift of the road and hard to control. | |||
| 08/15/2000 | 1 | 06/01/2000 | |
| Vehicle would vibrate between 40-45 mph. vehicle been into dealer shop on three occasions, and still unable to locate problem. *ak | |||
| 01/01/2001 | 7 | 07/19/2000 | |
| Would be driving and had vibration in left rear. it became more pronounced when driving at highway speeds. would feel like a flat tire. took to dealership, and mechanic could not locate cause of vibration.*ak consumer feels there is a problem with the design or manufacturing of the left rear suspension, also stating if this were a tire problem, the left rear tire would not be the only one being affected, could be a tire problem though, consumer has firestone, p235/75r15, dot 8xhlip4. *slc | |||
| 12/20/2000 | |||
| While traveling 55mph or more steering wheel shakes and vibrates to point that driver's hands and arms go numb. dealer has replaced the motor mounts and transmission mounts, and problem still occurs. *ak | |||
| 12/12/1999 | 2 | 11/01/1999 | |
| Tire overheats under normal driving condition, uneven tread wear, dealer states that is normal. *ak( dot number: tire size: p225/70rs ) | |||
| While driving vehicle veered to the right. owner tried to turn and steering wheel locked up, and driver hit a telephone pole and rolled over. vehicle has not been seen. *ak | |||
| SUSPENSION - FRONT | |||
| 07/30/2002 | 2 | ||
| Consumer states before now, the vehicle shuttered on the passenger side while driving from 35 mph up to 50 mph. now the vehicle shuttered severely all over when driving at any given speed. this condition has caused excessive front wear on the tire. dealer and manufacturer were notified and both informed the consumer that the vehicle was not covered under a recall. feel free to provide any further information concerning this issue and fill out the questionnaire. *ph | |||
| 01/01/2001 | |||
| While driving over a ditch or a drop off a loud popping noise is heard. *ak | |||
| 04/28/2001 | |||
| While driving vehicle would wander from side to side in traffic. would happen at same speed. problem was intermittent. *ak | |||
| 04/15/2000 | 02/01/2000 | ||
| Single truck rollover. driver ejected and killed instantly. *ak (dot number: vd70 tiresize: p255/70r15) | |||
| 12/22/1999 | |||
| Was driving 55mph & vehicle would drift left when brakes applied. took to dealer & nothing found. drove some more & problem was getting worse. took it back & service manager indicated problem was with the brakes. it was drifting left. also, would drift when steering was released & shaking. tires were found out of balance. firestone, wilderness atx, 0235/75r15. right front tire went flat & was informed ran over a nail, but it could not be produced. *ak | |||
| 06/24/2000 | 1 | 11/01/1999 | |
| Flat tire while driving-no obvious cause of failure-i checked for nails, etc. found none. *ak( dot number: tire size: p225/70r15 ) | |||
| Vehicle had firestone wilderness tires on it, four tires were warped. when driving at highway speed vehicle shook and pulled, vehicle became hard to control when at high speeds. dealer was contacted. *ak | |||
| 06/05/2000 | 0 | ||
| Consumer was traveling about 60mph on the highwayand heard a rattling noise. vehicle started vibrating and the right rear tire was flat . there were two injuries. *ak firestone wilderness at 225/70/r15 *mw | |||
| 03/02/2000 | |||
| Consumer noticed a problem with front end suspension, there was a possibility that vehicle was out of alignment. problem has caused excessive wear of front tires. also, vibration in front end when driving over 60 mph. consumer has contacted dealer, dealer was unable to determine the cause of the problem after a diagnostic check. *ak *ml | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 05/04/2004 | 42043 | 3 | 10/20/1999 |
| I took my 2000 ford ranger into get an oil change and have the front end alignment checked as it had a pull to the left. i was told that i needed to have the ball joints and anti-sway bars replaced before they could do an alignment. my vehicle only had 42,043 miles on it at this time. i contacted ford headquarters and asked to have them replaced at their cost and they refused. i have talked to different mechanics who own older fords rangers and they said that the ball joints should not be failing at such a low mileage. at this point i am in the process of getting ready to replace the parts myself, so no replacement has been done.*ak | |||
| 07/07/2003 | 26700 | 1 | |
| All ball joints in front end needed to be replaced after only 26,700 miles. costing $800. *ak | |||
| 05/08/2003 | 26053 | 1 | 01/25/2002 |
| While driving and without warning the ball joints made a loud noise. *nlm dealer found the upper and lower ball joints needed to be lubricated. *tt *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 10/01/2005 | 1 | ||
| Dt: the contact stated the front tires had abnormal wear, and the front end would shake when driving over bumpy roads. he contacted the dealership, and they stated there were no recalls. the contact took the vehicle to repair shop, and the mechanic determined that the front upper ball joints needed to be replaced. this repair was made at the contact's expense. *ak | |||
| 05/04/2004 | 42043 | 3 | 10/20/1999 |
| I took my 2000 ford ranger into get an oil change and have the front end alignment checked as it had a pull to the left. i was told that i needed to have the ball joints and anti-sway bars replaced before they could do an alignment. my vehicle only had 42,043 miles on it at this time. i contacted ford headquarters and asked to have them replaced at their cost and they refused. i have talked to different mechanics who own older fords rangers and they said that the ball joints should not be failing at such a low mileage. at this point i am in the process of getting ready to replace the parts myself, so no replacement has been done.*ak | |||
| 07/07/2003 | 26700 | 1 | |
| All ball joints in front end needed to be replaced after only 26,700 miles. costing $800. *ak | |||
| 06/27/2003 | 50000 | 2 | 03/15/2001 |
| At 50,000 miles, my ford ranger began experiencing a slipping transmission and failed to start. the problems were diagnosed as a failed gasket in the transmission, and a failed valve body part in the motor (which was fixed with an update kit). the dealer also indicated that the ball joints were beginning to fail, and a front pinion seal had begun to leak. *ak | |||
| 05/08/2003 | 26053 | 1 | 01/25/2002 |
| While driving and without warning the ball joints made a loud noise. *nlm dealer found the upper and lower ball joints needed to be lubricated. *tt *jb | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 08/20/2001 | 1 | 08/18/2001 | |
| While driving 25-55 mph vehicle would momentarily bounce and lose steering control within a few seconds. dealer notified. consumer changed both front shocks, and noticed the difference .*ak *yh | |||
| 09/11/2000 | 1 | 05/01/2000 | |
| Both front shocks have leaked oil out, uneven tire wear, cracks inside bumper, headliner and other body joints shifting position, left radiator mount compressed badly. this is the second ranger i have seen this on today.*ak | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 05/04/2004 | 42043 | 3 | 10/20/1999 |
| I took my 2000 ford ranger into get an oil change and have the front end alignment checked as it had a pull to the left. i was told that i needed to have the ball joints and anti-sway bars replaced before they could do an alignment. my vehicle only had 42,043 miles on it at this time. i contacted ford headquarters and asked to have them replaced at their cost and they refused. i have talked to different mechanics who own older fords rangers and they said that the ball joints should not be failing at such a low mileage. at this point i am in the process of getting ready to replace the parts myself, so no replacement has been done.*ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 06/21/2000 | 3998 | 2 | 04/01/2000 |
| When the right front bearing assembly locked up due to lack of grease it almost put me in the ditch on the right side of the road. it had to be towed to the nearest ford dealer, brandon ford and they replaced the whole tight assembly costing about $600 and was covered under warranty. they did not, however check or replace the left side assembly which failed at a higher speed. the left side assembly locked up 200 miles later while i was taking it to have it replaced and this time at 65 mph and almost threw me into a retaining wall being used on i-4 mlk tampa. i am filing this report with you so that if there are any more vehicles out there -explorer and rangers that ford failed to lubricate and are subject to failure, it will be on record. as close as it was to causing a wreck, i feel that they should follow up to make sure that some unsuspecting and less alert driver doesn't get killed or kill someone else. *jb ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis****734299 | |||
| SUSPENSION - MULTIPLE AXLE | |||
| 01/07/2002 | 1 | ||
| We took our ranger in on 11/28/01 because there was a squealing noise, service derpart. could not hear it. took it back on 01/07/02 because noise got worse. they found that there was no grease in the inner bearing on both side of the front wheels see other complaint odi id: 734299 from someone else it has feathering and cupping on the tires also they cant seem to fix. . they also found on 01/07/02 that the seal on the assembly transmission extension was leaking. it had a flange seal put on the differential at 2945 mile, the other side of the drive line. see my other complaint odi id: 754342. transmission went out at 2945 miles. we feel this ranger is unsafe to drive.*ak | |||
| SUSPENSION - REAR | |||
| 03/01/2011 | 120000 | ||
| Frame rotting on 2000 ford ranger. | |||
| 11/29/2009 | 77960 | 1 | |
| Noticed excessive rust through on frame rear at spring hanger. *tr | |||
| 08/12/2001 | 06/01/2000 | ||
| Vehicle lost stability on highway at posted speed on uneven pavement causing the truck to fishtail--very concerned about safety of vehicle. *ak | |||
| 01/01/2001 | 7 | 07/19/2000 | |
| Would be driving and had vibration in left rear. it became more pronounced when driving at highway speeds. would feel like a flat tire. took to dealership, and mechanic could not locate cause of vibration.*ak consumer feels there is a problem with the design or manufacturing of the left rear suspension, also stating if this were a tire problem, the left rear tire would not be the only one being affected, could be a tire problem though, consumer has firestone, p235/75r15, dot 8xhlip4. *slc | |||
| SUSPENSION - REAR - AXLE - SPINDLE | |||
| 04/23/2004 | 72350 | 10/10/2003 | |
| While traveling down the road both rear wheels and axles come off my 2000 ford ranger causing me to go broad side down the road about 50ft. the state patrol man informed the towing company to take the truck to the garage and tear it apart to find the cause, he felt there was a defect in this truck, we come to find out that the king pin in the rear end broke causing the rear end wheels and axles attached to come off | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| Consumer called complaining about having problems with the suspension on the back been altered by dealer ship. delaer was contacted that the suspension had been altered and that if consumer chooses to take it off the vehicle leans on a side. mr | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||
| 02/27/2004 | 640 | 1 | 08/26/2003 |
| Passenger rear helper leaf spring snapped in two at axle. this truck has never been used for heavy hauling of any kind and is not driven hard at any time. for the helper leaf spring to break like that in such a new truck has to be explained as a defect. *jb | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - LEAF | |||
| 04/01/2000 | |||
| A piece of the broken leaf spring about 15 inches long broke loose and flew out from under the truck while in motion. this occured in the overnite hours with no nearby traffic. i am concerned about the possibily of injury and damage to vechicles if this happens to other drivers during peak traffic hours.*ak | |||