Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 03/02/2013 | 70000 | ||
| Tl* the contact owns a 2000 ford ranger. the contact stated that the driver front wheel spindle failed while driving at 2 mph. the vehicle was towed to the dealer where it was confirmed that the wheel spindle had failed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was not available. the approximate failure and current mileage was 70,000. | |||
| 03/02/2013 | 70000 | ||
| Tl- the contact owns a 2000 ford ranger. the contact stated that the driver front wheel spindle failed while driving at 2 mph. the vehicle was towed to the dealer where it was confirmed that the wheel spindle had failed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was not available. the approximate failure and current mileage was 70,000. mah | |||
| 03/02/2013 | 70000 | ||
| Tl-the contact owns a 2000 ford ranger. the contact stated that the driver front wheel spindle failed while driving at 2mph. the vehicle was towed to dealer who inspected the vehicle. the failure was located at the wheel spindle broke due to defected metal. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin information was not available. the approximate failure and current mileage was 70,000. li | |||
| 06/21/2000 | 2 | 04/01/2000 | |
| When the right front bearing assembly locked up due to lack of grease it almost put me in the ditch on the right side of the road. it had to be towed to the nearest ford dealer,brandon ford, and they replaced the whole right assembly costing about $600 and was covered under warranty. they did not,however,check or repalce the left side assembly which failed at higher speed. the left side assembly locked up 200 miles later while i was taking it in to have it replaced and this time at 65mph and almost threw me into a retaining wall being used on i-4 at mlk in tampa. i am filing this report with you so that if there are any more vehicles out there-explorers and rangers that ford failed to lubricate and are subject to failure ,it will be on record. as close as it was to causing a wreck,i feel that they should follow up to make sure that some unsuspecting and less alert driver doesn't get killed or kill someone else. although they replaced the above items, they failed to replace both when the problem was found and i believe they need to be prodded to check out any other vehicles that might have been missed. personally, i think that the problem was probably an automated station that was computer controlled and that ran out of grease and wasn't caught until much later. i also feel that when it was found they decided to let it pass rather than deal with the problem at that time and wait for the consumer to report a failure to his dealer. this isn't just cynicism, i have owned a 1987 cougar,firestone 500 tires and a chevy pu with side saddle gas tanks. | |||
| 5 | 09/01/2000 | ||
| When driving on an incline, the driver applied the brakes and the pedal went to the floor, but vehicle did not slow down. the brakes kicked in, and moments later, the driver was able to stop the vehicle. *ak the consumer states that the he kept asking the dealer to remedy the steering-3 times. the consumer had to keep taking the vehicle to get a front end alignment every few days. the tail gate latch does not operate, the wind is still leaking around the door, the power steering pump make noise overhead/periodically locks up and throws off the drive belt and becomes hard to steer, there is a vibration in the left front wheel/roaring noise-rotated tires. *scc | |||
| 11/22/2000 | 1 | ||
| While washing a wheel on truck the consumer sustained a deep cut to his finger on the edge of the razor sharp wheel spoke, after examination of the other wheels he found that all the spoke edges were sharp as well. nlm | |||
| 06/21/2000 | 2 | 04/01/2000 | |
| When the right front bearing assembly locked up due to lack of grease it almost put me in the ditch on the right side of the road. it had to be towed to the nearest ford dealer,brandon ford, and they replaced the whole right assembly costing about $600 and was covered under warranty. they did not,however,check or repalce the left side assembly which failed at higher speed. the left side assembly locked up 200 miles later while i was taking it in to have it replaced and this time at 65mph and almost threw me into a retaining wall being used on i-4 at mlk in tampa. i am filing this report with you so that if there are any more vehicles out there-explorers and rangers that ford failed to lubricate and are subject to failure ,it will be on record. as close as it was to causing a wreck,i feel that they should follow up to make sure that some unsuspecting and less alert driver doesn't get killed or kill someone else. although they replaced the above items, they failed to replace both when the problem was found and i believe they need to be prodded to check out any other vehicles that might have been missed. personally, i think that the problem was probably an automated station that was computer controlled and that ran out of grease and wasn't caught until much later. i also feel that when it was found they decided to let it pass rather than deal with the problem at that time and wait for the consumer to report a failure to his dealer. this isn't just cynicism, i have owned a 1987 cougar,firestone 500 tires and a chevy pu with side saddle gas tanks. | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 03/10/2004 | 32000 | 1 | 09/02/2000 |
| After driving from a long road trip consumer heard a funny noise in the front end of the vehicle. took vehicle to dealer, and the dealer put vehicle up on a lift, and two of the wheels lugs, nuts fell to the floor from the front wheel. *ak | |||
| WHEELS - RIM | |||
| 09/01/2000 | 3 | ||
| Rotors and pads replaced after 6 months of purchase. then, again after 3 months due to grinding noise and extended stopping distance. currently, an independent mechanic found this was due to calipers being faulty, rotors and pads need replaced again at this time.*ak consumer stated rims and tires were also replaced, specific tire information was not given. *slc | |||