Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/20/2012 | 73000 | 1 | |
| At fault driver turned left in front of me while i was driving approx. 40 mpr. i was unable to stop. totaled the front end of my 2001 ranger. i suffered broken kneecap and sternum. airbags did not open. ranger towed .. *tr | |||
| 04/11/2012 | 83000 | ||
| My son was involved in an accident where he was hit head on by someone who ran a red light. the airbags failed to deploy. he was travelling around 40 (ish) mph. seems strange that the airbags did not deploy. | |||
| 04/01/2008 | 2 | 07/01/2002 | |
| Air bag light flashes on and off. indicating it is deactivated according to town ford dealer in redwood city ca. vehicle only has 39,000 miles on it. vehicle is 2001 ford ranger xlt 4 x 4. 5 years or 50 mile warranty which i do not fall under because i do not drive much, and regardless of my low mileage the dealership will not honor this defect. this is the second major defect i have found on this vehicle. there was an recall on the egr sensor, which appeared at around 36,000 miles. because i drive rarely it didn't occur until it's 7 year and again i was penalized for going green, and had to pay for this full repair. can you please assist me to find out if this airbag is an actual defect. i have seen other discussion groups mention the ford ranger having the flashing air bag light at early mileage. *tr | |||
| 11/20/2003 | 28000 | 2 | 11/30/2000 |
| It had been raining and it was slushy out, my truck got pulled by slush and i hit a guard rail almost head on and bounced off of it and wound up right on the edge of the inside lane of the highway once the truck was stopped my airbags went off, i then had an asthma attack from the powder that came out of the air bags. how ironic that the passenger side air bag was shut off yet it still went off. also when my truck went in the shop to be fixed i found out that both seatbelt pre-tensioners had to be replaced since both of them had broke yet i was the only one in the truck. this truck was fixed by a ford dealer. i would like to know why the seat belt pre-tensioner on the passenger side broke and i would like to know why the air bag went off when it was shut off. i have pictures of the accident and the damage that was done. i asked the ford dealer why the air bag on the passenger side had went off and why the seat belt pre-tensioner had broke and all they could tell me is they did not know. i do not agree with that answer and i would like this to be investigated. i had to pay double of what it would have cost me to replace one air bag and one seat belt pre-tensioner. *nm | |||
| 05/04/2005 | 1 | ||
| 2001 ford ranger was involved in a front end collision yet the air bags did not deploy.*mr *nm | |||
| 05/24/2005 | 1 | 08/15/2001 | |
| Dt: consumer states: air bag deployed while driving down the road doing approximately 30 mph when the air bags came out. no lights, no for warning, nothing. *ak | |||
| 04/18/2005 | 86000 | 1 | 12/26/2001 |
| The consumer was involved in an accident and was hit from the rear at a high rate of speed and the air bag did not deploy. they were at a dead stop when the accident happened. | |||
| 04/07/2003 | 1 | ||
| Consumer was involved in an accident and his seatbelt equipment did not hold and his air bags did not deploy. *mr the consumers skidded across the road and struck another vehicle head on. (model/xlt) *sc *jb rq04011.*pco | |||
| 07/04/2004 | 1 | 04/19/2004 | |
| I was traveling at 58 mph, veered off road and hit a culvert head on. i sustained a head injury due to air bags not deploying. *jb | |||
| 05/09/2004 | 0 | ||
| Hit a pothole while turning left ; leaving a restaurant. lost control of vehicle for a moment. hit curb on the median, airbags deployed; crossed over grass median. was blinded and drifted over onto oncoming traffic, and back into parking lot wich was my initial departure point. | |||
| 02/23/2004 | 48200 | 2 | 03/02/2003 |
| While traveling at 65 mph consumer's vehicle hit another vehicle that illegally entered the lane. upon impact, none of the air bags deployed. there were two injuries, and the vehicle was totaled. *ak there were slight injuries. *sc | |||
| 07/08/2003 | 1 | ||
| Consumer states while driving at 45-50 mph an epileptic seizure occurred which caused an accident. e driver's nor the passenger's airbag deployed. at the time of accident seat belt came unhooked. seat belts were on recall, and the problem was suppose to have been fixed by the dealer.*ak driver was in a crash and the latch plate detached from the buckle during the even. the driver did not sustain serious injuries. recall for the seat belt was performed prior to the crash. cw rq04011.*pco owner gives perm. to release info.*pco | |||
| 05/12/2003 | 1 | ||
| While driving air bag warning light would come on. dealer notified.*ak | |||
| 05/03/2003 | 279000 | 1 | 08/04/2001 |
| Both of the vehicles frontal air bags deployed while driving over a railroad track. *nlm *cb *nlm | |||
| 01/26/2003 | 18000 | ||
| While driving at 48/52 mph, vehicle was in a square front collision, but none the airbags deployed upon impact. the police investigator indicated that the air bag senor was hit directly in the center upon impact. ts | |||
| While driving at 40 mph, consumer states the vehicle was involved in a frontal collision and none of the airbags deployed. which resulted in a head injury to the driver. please provide any further information. ts | |||
| 09/18/2002 | 03/01/2001 | ||
| No summary. dt | |||
| 08/21/2002 | 1 | 12/01/2000 | |
| Was at a complete stop signaling for a left turn and other driver hit me from behind at aprox. 30 miles/hour. airbags did not deploy, although my seatbelt locked and i was slung forward, missing the windshield by only an inch or two. | |||
| 06/02/2002 | |||
| Air bag light will come on and stay on intermittently for about 20-30 mintues before going out. contacted dealer, and the dealer cannot find cause of preoblem.*ak | |||
| AIR BAGS - FRONTAL | |||
| 02/10/2009 | 69000 | 1 | |
| I was involved in a high speed collision in my 2001 ford ranger 4x4 pickup on the morning of tuesday, february 10, 2009. i was driving along a county road at 55 m.p.h. when a 2003 ford ranger suddenly made a left turn in front of me. i had the right of way as the other vehicle was stopped at a stop sign before deciding to turn. i could not avoid the other vehicle and struck its driver side door traveling approximately 50 - 55 m.p.h. with the front end of my vehicle. my airbag did not deploy, and i sustained severe whiplash, seatbelt bruising, bruised shins from hitting the bottom of the dashboard,, as well as torn muscles in my neck on either side of my larynx. on august 1, 2008, i went to the ford dealership in my town to have a recall repair performed on the airbag in my truck. were the crash even more serious, the failure of the airbag could have resulted in more severe or even fatal injuries. as of now, i have many months and possibly years of physical therapy ahead of me. i am very concerned and disappointed that the airbags did not deploy in a high speed front end crash as they were designed to do. i believe my injuries would be much less severe had they deployed. *tr | |||
| 01/08/2009 | 82000 | 1 | 06/30/2008 |
| Tl*the contact owns a 2001 ford ranger. while driving 55 mph, the vehicle slid on a patch of snow. the rear wheels lost traction and the vehicle flipped over twice before crashing into a tree. the air bags failed to deploy. the vehicle struck a tree. the driver suffered bruised ribs on the left side and a stiff neck. the passenger sustained major bruises everywhere including her back, legs, and wrists. she also sustained a severe bump on her back and minor cuts. the vehicle was towed and is currently parked in the contact's driveway. the vehicle has not yet been inspected by a mechanic or dealer. the contact is assuming that the vehicle is destroyed. he will wait until the spring to check the frame on the vehicle; however, he believes that the passenger should not have sustained that much bruising and injuries. the contact also believes that there is a defect with the passenger side seat belt. during the crash, the seat belt did not tighten up, which allowed the passenger's body to jerk around and become bruised. a police report was filed. the current and failure mileages were 82,000. updated 02/05/09 *bf updated 02/09/09. *jb | |||
| 07/06/2007 | 88841 | 1 | 04/01/2003 |
| Consumer stated air bags did not work when she was involved in an accident. consumer bought the car used and wants to know why they don't tell customers why other people trade there vehicles in. *kb. updated 01/09/08. *lj updated 12/12/07 *tr the consumer and her son were injured in the accident. *jb | |||
| 02/28/2006 | 60000 | 1 | |
| Dt*: the contact stated while driving 55mph in normal conditions, the vehicle crashed and neither air bag deployed. the vehicle impacted another vehicle from behind and the front end of the contact's vehicle sustained damage. as a result, the contact's head crashed into the windshield and major facial lacerations were received although, the contact was wearing a seat belt. the police were present and a report was filed at the scene. after inspection, the vehicle will be repaired by the insurance company. | |||
| 10/10/2005 | 1 | ||
| Dt: the contact stated that 2001 ford ranger crashed while driving at 40 mph. upon impact, the front/ side air bags did not deploy. the contact stated that damage was caused to the front end of the vehicle. the contact sustained injuries. the vehicle was totaled. ford m has not been called. t a police report was taken. also, pictures are available to view.*ak | |||
| 10/02/2005 | 36900 | 3 | 09/17/2001 |
| Dt: the contact stated that someone was driving this vehicle and had an accident. the seat belt on the driver's side did not hold the contact back, and hit the steering wheel. upon impact, the air bags did not deploy until after driver hit steering wheel. he said the fuel safety cut off switch did not work because he could start the vehicle without hitting the circuit breaker. the contact was going about 35 mph, slid into a car at a green light. dealer and manufacturer have not been contacted yet. the contact was injured. the police came and a report was taken. vehicle was totaled. *ak updated 11/29/2005 - the seat belt did not properly restrain the consumer resulting in multiple breast contusions. the air bag deployed after the consumer's head had already hit the steering wheel. *nm | |||
| 06/01/2003 | 53000 | 1 | 10/31/2001 |
| Dt: seat belt retractor failed on the consumers 2003 ford explorer . the consumer took the vehicle to the dealer and they said this happened all the time. the consumer was involved in a car accident and the air bags did not deploy at 40 mph . *ak the consumer had to manually place the seat belt back into its position it did not retract. the dealer informed the consumer the springs were weak and they would fail again if replaced. *jb | |||
| 12/21/2004 | 58600 | 1 | 11/10/2003 |
| My truck was involved in a rear end impact with a semi and neither air bag deployed. *jb | |||
| 04/07/2003 | 1 | ||
| Consumer was involved in an accident where the seat belts did not hold and the air bags did not deploy. *mr *sc *tc the consumer lost control of the vehicle skidded across the road and struck another vehicle. the consumer stated the seat belts were recalled by ford which may have played a factor in the seat belts not restraining him. (lawyer albert pino on behalf of consumer).*jb | |||
| 11/01/2003 | 15000 | 2 | 05/27/2001 |
| I was driving in the off road area of oceano dunes and went off a sand dune head first about 15 feet. the entire front end is smashed, i hit the steering wheel so hard it is bent. neither the air bag nor the seat belt worked. i had taken the truck in for repair five different times because the air bag light would stay on for long periods of time. they said they had repaired it the last time but obviously they hadn't. i have called repeatedly since the accident, they keep promising to return my call but i get no response from them. first they wouldn't believe there was anything wrong and now they refuse to accept responsibility for the failure of their safety equipment to work. i wonder if any one is interested in a class action suit.*ak | |||
| 12/15/2003 | 25000 | 1 | 06/22/2002 |
| While driving at 35 mph consumer lost control of the vehicle and collided with a utility pole. upon impact, air bags did not deploy. consumer was not sure whether he was wearing a seat belt or not. consumer sustained facial injuries, and was rendered unconscious. police did arrive on the scene, but no one was cited. *ak *mr | |||
| 11/19/2003 | 25400 | 1 | |
| While driving 15 mph vehicle went over a bump and the front air bags inadvertently deployed. driver and front passenger sustained minor abrasions to the facial area. dealer could not determine the cause of the problem. *ak | |||
| 03/31/2003 | 35000 | 1 | 03/31/2003 |
| Traveling approx 68 mph i swurved to avoid going off road.as i jerked the stirring wheel to my rt then back to my left i stepped on my brakes with a hard and consistant presssure,causing my front breaks lockup,which resulted in me losing control of my truck it !!spinning out of control i went only to come to rest after a frontal impact of approximately 55 to 60 mrh as well as a rear impact speed at this point unknown. besides my front breaks locking up, neither my driver or passenger side air bags deployed.*ak | |||
| 10/20/2003 | 0 | ||
| While driving 30 mph on highway vehicle hit a tree, and both frontal air bags did not deploy. *ak | |||
| 08/23/2003 | |||
| While driving at 55 mph loss control of the vehicle, rolled over and crashed. upon impact, neither of the air bag deployed. dealer notified. *ak | |||
| 40000 | |||
| While driving at 60 mph vehicle was in a frontal collision, but none of the air bag deployed upon impact.*ak | |||
| 05/08/2003 | 1 | ||
| The consumer was involved in an accident, and the air bags failed to deploy. *jb | |||
| 11/22/2002 | 1 | ||
| Air bags did not deploy after hitting a pole at 45 to 50 mph. *tt *nlm | |||
| 11/11/2002 | 1 | ||
| While traveling at 45 to 50 mph. the consumer states' he lost control and hit a metal pole. none of the vehicles airbags deployed. please provide any further information. mr | |||
| Consumer was involved on a collision and air bags did not deployed at the impact. dealer was not contacted. mr | |||
| 08/03/2002 | 20000 | 1 | 08/01/2001 |
| Consumer was braking for a speed bump when brake pedal went to the floor, when the vehicle wheels hit the speed bump both air bag deployed, as a result the driver lost control of the vehicle and ran into a ditch, and all airbags deployed. .*ak *nlm | |||
| 08/03/2002 | 1 | ||
| Vehicle hit a ditch at 40 mph, the driver airbag deployed, then immediatly burst open. damage to vehicle unknown, no injuries.*jb | |||
| 02/04/2002 | 1 | 11/03/2001 | |
| While in motion consume was involved in a head on collision. consumer sustained injuries(whiplash, back and leg). the air bags did not deploy upon impact. consumer feels some compensation should be awarded to him. *jg | |||
| 01/05/2002 | 1 | 03/01/2001 | |
| I was hit by a semi truck who rad a red light on a two way hwy the passenger side was turned off. he hit the passenger side and there was hardly anything left of the front of the truck and he was going over 55 mph and my airbag didn't go off. i notified ford by email and they were not concerned said there wasnothing was.*ak | |||
| 11/11/2001 | |||
| Vehicle was going 65mph set on cruise control. vehicle struck a horse which totaled vehicle. upon impact, air bag didn't deploy. fornthe was notified. please provide more information.*ak | |||
| 04/04/2002 | 1 | 05/01/2001 | |
| Vehicle totaled in 35mph head-on crash, air bags failed to deploy.*ak | |||
| While driving 10 mph was involved in an accident head-on. upon impact, air bags did not deploy, causing minor injuries.*ak | |||
| 07/01/2001 | 1 | ||
| During a frontal impact while traveling approximately 30 mph, both frontal air bags failed to deploy. no determination has been made for the cause of this failure. please provide any additional information / attachments.*ak | |||
| 05/19/2001 | |||
| Consumer was parking vehicle and slowly rolled into vehicle in front. upon impact, both airbags deployed and broke consumer's glasses. dealer refused to replace airbags under warranty. no damage to vehicle.*ak | |||
| 04/27/2001 | |||
| While traveling at about 35-40 mph consumer was involved in a head-on collision with a toyota camry. air bags did not deploy. contacted dealer, and dealer was not willing to do anything.*ak | |||
| 04/16/2001 | 1 | 12/29/2000 | |
| Vehicle was involved in a frontal collision. upon impact, airbags did not deploy, resulting in minor injuries. dealer and manufacturer have been notified*ak. *slc | |||
| 01/22/2001 | 1 | 01/01/2001 | |
| Was hit head on air bags did not work. *ak | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 11/01/2003 | 15000 | 2 | 05/27/2001 |
| I was driving in the off road area of oceano dunes and went off a sand dune head first about 15 feet. the entire front end is smashed, i hit the steering wheel so hard it is bent. neither the air bag nor the seat belt worked. i had taken the truck in for repair five different times because the air bag light would stay on for long periods of time. they said they had repaired it the last time but obviously they hadn't. i have called repeatedly since the accident, they keep promising to return my call but i get no response from them. first they wouldn't believe there was anything wrong and now they refuse to accept responsibility for the failure of their safety equipment to work. i wonder if any one is interested in a class action suit.*ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 02/21/2003 | 1 | ||
| The air bag light illuminated, due to a faulty sensor.*jb | |||
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||
| 02/06/2007 | 75000 | 10 | |
| Tl*the contact owns a 2001 ford ranger. the current mileage was 88000 and the failure mileage was 75000. the contact stated that the wire running to the airbag on & off switch kept blowing the fuse every time the gears were switched. this wire is also connected to the heater. the contact repaired the vehicle himself. the vin was unavailable. | |||
| 07/27/2005 | 1 | 10/24/2004 | |
| Dt: 2001 ford ranger. there is an air bag on and off switch that came with the truck. it malfunction, and the dealer wanted to charge $400.00 to check the wiring. the part will then be ordered by ford. consumer wanted to know it there were any recalls. was told no recall. the air bag indicator light was blinking, and the owners manual said to call the dealership. consumer called dealership, and that was when they said it would cost to have it checked. the service department said that he had seen at least 4 or 5 other vehicles with this same problem. called manufacturer, and they were aware of the other vehicles that had the same problems.*ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 10/10/2005 | 1 | ||
| Dt: the contact stated that 2001 ford ranger crashed while driving at 40 mph. upon impact, the front/ side air bags did not deploy. the contact stated that damage was caused to the front end of the vehicle. the contact sustained injuries. the vehicle was totaled. ford m has not been called. t a police report was taken. also, pictures are available to view.*ak | |||
| 06/01/2002 | |||
| Consumer fell asleep at wheel and hit a tree. speed unknown. vehicle struck tree directly in center of hood. upon impact, driver's side air bag did not deploy. unknown if air bag light illuminated after impact. ford dealer was contacted. please provide more information.*ak | |||