Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 03/17/2004 | 1 | ||
| The radiator on my 2002 ford ranger had to be replaced on march 5, 2004. on march 17, 2004 a 30 x 7 x 6 plastic deflector located behind the radiator dropped and caught a ridge on a snow covered road sending the truck into a snow covered embankment. when i went to whaling city ford and told them what happened and said they must not have put the deflector back on properly they said the deflector must have come off as a result of striking the embankment. they claim that marks on the deflector show it got damaged at that time. however, other than what happened to the end that dropped to the roadway, the marks on the deflector are from having to twist and turn the deflector to break it off from the driver side of the truck since the truck could not be driven with the deflector hanging half way off and scraping along the road surface. the radiator did not get damaged and the radiator is forward of the deflector. the impact with the embankment was so slight that the air bag failed to deploy and that would not have knocked a properly secured part off the truck. there was no damage to anything other than the bumper from the impact with the embankment. furthermore, the side of the deflector that dropped had a plastic pin (meant to hold the deflector in place) still in the middle of three holes while the other two holes appear to have had nothing in them. we filed a complaint on ford's web site on 12 apr 04 and they have, at this writing, refused to help. they have also refused to answer any questions we submitted by e-mail. we have the failed part and are willing to show it to anyone who is interested. *ak | |||
| 07/15/2003 | 14000 | ||
| R door power window inop fixed prolem noticed paint peeling on hood edge took in for repairs they repainted only around the edges, picked up truck today needs to go back so they can fix tape line on edge of hood and found another chip where they just painted | |||
| 09/15/2001 | 29 | ||
| Have tried since the vehicle was new, to get out what appeared to be water spots. took it to the dealer, they "acid washed" it two times. it looked better, but was still spotted, and now scratched. i have tried waxes and polishes of many brands and they still remain. the truck has only 6000 plus miles, always washed and garaged. the color is dp wdg blue. | |||
| 1 | |||
| The jack broke when the consumer was changing a tire. the spare tire was a different size from the regular tires which caused rear end noise. the brakes locked up when the consumer attempted to stop which caused an accident. the dealer replaced the brake shoes. the rear door and speakers vibrated when the radio was in use. the dealer repositioned the loose insulation. when the cruise control was activated the vehicle made noise and the accelerator pedal vibrated. the dealer replaced the accelerator cable and pedal. when accelerating the vehicle made a loud noise. *ak *cb *nlm | |||
| 03/06/2002 | 1 | 03/06/2002 | |
| While the consumer was driving intense heat comes from the dashboard. took the vehicle to the dealer and the dealer unable to remedy the problem. *yh | |||