Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VEHICLE SPEED CONTROL
07V336000FORD MOTOR COMPANYfrom 04/08/1997 to 08/27/2002V (Vehicle)360000008/13/2007ODIFORD MOTOR COMPANY08/03/200708/03/2007
Defect SummaryOn certain pickup trucks, passenger vehicles, sport utility vehicles, and motor homes chassis, the speed control deactivation switch may, under certain conditions, leak internally and then overheat, smoke, or burn.
Consequence SummaryThis could result in an underhood fire.
Corrective SummaryDealers will install a fused wiring harness. owners of the passenger cars included in this campaign will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected as an interim repair. as soon as repair parts are available (expected october 2007), owners will be instructed to return to the dealers for installation of a fused wiring harness. the recall began on august 13, 2007, and mailing completed by september 19, 2007. owners may contact ford at 1-888-222-2751.
NotesFord recall no. 05s28.customers may also contact the national highway traffic safety administration;s vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
09V399000FORD MOTOR COMPANYfrom 01/05/1994 to 12/05/2002V (Vehicle)450000010/27/2009ODIFORD MOTOR COMPANY10/13/200910/13/2009
Defect SummaryFord is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). the scds may leak internally and then overheat, smoke, or burn.
Consequence SummaryA vehicle fire could occur with or without the engine running.
Corrective SummaryFord will notify owners that dealers will install a fused wiring harness in line with the scds. on 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the abs control module connector and repair as necessary. repairs will be completed free of charge. the safety recall began on october 27, 2009. owners may contact ford at 1-888-222-2751.
NotesFord's recall campaign number is 09s09.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
02/02/2008
 When the dealership disconnected our speed control (recall) the abs light came on and stayed on which eventually led to failure of the rear brake system. they would lock up while going down the road. we had to have the rear brakes and wheels rebuilt and spent over $1,000 on repairs. when the abs light came on immediately after disconnection of the cruise control the dealership check it out and said it would be fine. i have a hard time believing that this vehicle just developed a sudden break issue that just happened to co-inside with the disconnection of the cruise control. what is even harder to believe is that once it was fixed the brake light magically went off.
08/10/200934000
 Tl*-the contact owns a 2002 ford ranger. the contact was driving approximately between 40-45 mph; proceeding to make a left turn. while braking the vehicle increased acceleration. the vehicle was able to slow down after several attempts. the failure occurred intermittent and more frequent when the air condition system was activated. the vehicle had not been repaired for the malfunction at the time of the complaint. the failure mileage was 34,000.
09/02/2008493101
 Vehicles cruise/speed control malfunctions disengages and engage on it's own. stops working with out notice causes vehicle to decelerate rapidly without notice. will not engage again after shutting it off for long periods of time. sometimes vehicle in speed control mode will start surging and then control stops working all together. vehicle has 49,499 miles. *tr
10/11/2003235251
 I have had multiple issues with my vehicle speed control since i bought the ranger edge pickup since 2002. the dealership has changed hands since is now landers but was called crain ford lincoln mercury. what is happening is the speed control is disengaging when activated and not activating when turned on and then working some time after it has been driven a while. i have 105,000 miles estimated but when engaged i have had it disengage numerous times while driving. this was checked by ford dealership over 7 times since 2002 and they stated could not find any problems at all and stated everything is ok but the problems still persist and it seems once the truck gets warm it starts working but stops working as well. even sometimes when the truck hasn't been running very long the speed system want engage at all while driving the vehicle. it is very scary though when it disengages and you are aware that it is not working while driving on the interstate and could cause someone to run into me if i don't notice it due to the change of loss of speed. also there have been many occasions when trying to activate the speed control and it will not engage while on the interstate for long drive times. what can be done???? *tr
01/01/19011
 2002 ford ranger speed control recall. consumer states that the problem could not be repaired due to the lack of parts. he states that the parts are still not available. he would like to know when the parts will be in. *kb
02/18/2008106/11/2002
 Tl*the contact owns a 2002 ford ranger. the contact received a recall notice for nhtsa campaign id number 07v336000 (vehicle speed control) in august of 2007. he called the manufacturer on several occasions, but they have not provided him with any solutions. the contact is displeased that the repair work has not yet been performed. there had been no failure to date. the current mileage was 76,000. updated 04/11/08 *bf updated 04/11/08 *tr
08/12/20060
 Tl*the contact owns a 2002 ford ranger. the contact received a recall notice for the vehicle speed control in the summer of 2007. he has been waiting on the parts to arrive for several months. the dealer continues to provide dates as to when the parts will arrive, but they are still unavailable. there had been no failure to date. the recall number, purchase date, and fuel system were unknown. the current mileage was 117,763.
08/14/2007103/13/2003
 I received a letter in aug, 2007 about a speed control device on my truck that was bad. said to go have it disconnected which i did. i am still waiting for the part and was told on 2/14/08 that the part still isn't available. i would like to know what is taking so long to get this fixed. thank you *tr
08/16/2007105/18/2005
 Tl*the contact owns a 2002 ford ranger. the contact received a recall notice for nhtsa campaign id number 07v336000 (vehicle speed control) in august of 2007. he was informed that the repair would be performed in october. when october arrived, the parts were still unavailable. the dealer currently states that the parts will be available in a few months. there had been no failure to date. the current mileage was 85,000. updated 02-25-08 *bf updayed*jb
07/20/20071
 I received a recall from ford in august 2007. the recall number is: 05s28. i tried to schedule an appointment in sep. 07 with superstition ford in mesa, az. i was told that the parts were back ordered and that they would put my name on a list and call me when the parts were in. i did not receive a call from that day in sep., and therefore, called them again today, jan. 28, 08. i was once again told that the parts were ordered in aug. 07, but had still not arrived as the date of my call. i was still on their list with many others to get the recall scheduled and satisfied. i strongly feel for this recall that the time interval is unreasonable and unsafe. *cn
08/28/2007001/01/2005
 Tl*the contact owns a 2002 ford ranger. the contact received a ford recall notice in august of 2007 for nhtsa campaign id number 07v336000 (vehicle speed control). he called ford on four separate occasions and they continued to state that the parts were unavailable. the contact feels that the wait is excessive. the deactivation switch has not been disconnected. there had been no failure to date. the current mileage was 46,000.
08/15/20070
 Tl*the contact owns a 2002 ford ranger. the contact received a safety recall notice in august of 2007 for the vehicle speed control. he was informed every month thereafter that the part would be available the following month. in december of 2007, he was informed that the part would be available in the first quarter of 2008. there had been no failure to date. the purchase date and recall number were unknown. the current mileage was 10,000.
08/15/2007001/13/2002
 Tl*the contact owns a 2002 ford ranger. in august of 2007, the contact received a safety recall notice for nhtsa campaign id number 07v336000 (vehicle speed control). she called the ford dealer and manufacturer in january of 2008 and was informed that they did not have the parts and did not know when they would be available. there had been no failure to date. the current mileage was 45,955. updated 02-14-08. *kb
08/02/20070105/10/2002
 Recall of speed control deactivation switch for 2002 ford ranger, i have been to the dealer about eight times and they never seem to have the part for repair, all i get is the parts have not come in yet!! my control has been de-activated by the dealer but no action for repair of the recall. *tr
01/09/20081
 Recall #05s28 2002 ford ranger august 2007 letter asking me to contact the dealer - sunset ford. i have been given a new date for the part to be in each time i have called (this says underhood fire can be caused by the speed control). i called in august, september, november, december and today jan 9 2008. i am now told, call in april and see if the part is in ???????? this stinks of a bad car from a company that doesn't care! i don't want a problem or a fire! *tr
10/01/2007110/04/2001
 My 2002 ford ranger was part of a recall pertaining to the cruise control starting fires. i received my notice and took it to a dealer in early october 2007. all they did was disconnect it. they said that i would receive another notice in a few months when a replacement part arrived. as of january 5, 2007, this has not occured. i contacted ford and they just gave me some canned response about a back order and parts not being available for several more months. since they disconnected the unit, my abs light comes on. the disconnection occurred from the brake's master cylinder. all they did was put a piece of electrical tape over the female end of the disconnected point. it was coming off as they put it on. my concern is that a manufacturer can recall a product only to disconnect it, and in doing so leave the consumer without a feature they paid for, and more importantly, with a mickey mouse manner of doing so that may be causing other problems. i worked for a lighting manufacturer. we have had cpsc recalls. however, i never recalled our recalls just being the unplugging of a fixture with an open promise to correct the consumer problem in the future. how does ford get away with this? *cn
05/30/2007106/11/2006
 Received a recall for my vehicle may 07 as of today i was told by ford that it will not be fixed till late june 2008 or later. so i am driving a truck that i am paying for that has no cruise control and when this disconnected my cruise control without telling me till after the fact, it also disconnected my abs system. so now i have no anti lock brakes -hardly any brakes and no cruise control. this is totally unacceptable. why did they disconnect the system, knowingly without telling the consumer they did not have the part in stock. so i am driving a unsafe vehicle in my option. *tr
09/05/200788000110/01/2002
 Received a recall on my speed control. made a appointment at dealership to replace defective part and they disconnected my speed control, but ran out of parts. the dealership and ford motor company have been contacted about the availability of this part[scds] and they tell me january or february 2008. i have been without speed control for over 4 months. as soon as they disconnected my speed control my anti-lock light on dash has been coming on occasionally. the dealership has been informed of this. i am concerned that this could affect my ability to stop or avoid a collision. *tr
09/01/20071
 Ford motor co. issued recall 05s28 in august 2007. i took my 2002 ranger in on 01 sept and was told parts were not available. check back in late nov. this is a recall problem with the cruise control, and the dealer disconnected it, stating that it was a fire hazard. i took the ranger in on 08 dec and again was told parts were not available and that the dealer had no information as to when ford would send the parts out, except that it would be some time after the new year. in the meantime, i am without use of the cruise control, which is of great benefit to me when traveling. in my opinion, 4+ months is far too long to have to wait for ford to correct a problem of this sort, especially since even the dealer has no idea when parts will be available from ford. this recall inaction has all the appearances of deliberate neglect. *tr
01/01/19011
 2002 ford ranger recall for speed control system. *kb the consumer stated there was no authorized dealer in his town. the consumer wanted to know if a particular agent in another town was authorized to make the repair. the consumer stated the repairs still have not been made.
11/14/2007005/23/2002
 Tl*the contact owns a 2002 ford ranger. the contact stated that ford motor company is taking too long to repair the vehicle speed control for nhtsa campaign id number 07v336000. he stated that he paid to use the cruise control feature on his vehicle and should not have to wait until next year to have it repaired. there had been no failure to date. the current mileage was 35,000.
08/01/2007008/01/2002
 Tl*the contact owns a 2002 ford ranger. the contact received a recall notice for nhtsa campaign id number 07v336000 (vehicle speed control) in august of 2007. the dealer disconnected the speed control; however, the contact was dissatisfied with the remedy. there had been no failure to date. the current mileage was 52,000.
08/05/2007110/01/2005
 Recall letter stated speed control required replacement. numerous calls to manufacturer over last 3 months to effect repair resulted in me being informed that they did not have the repair parts. the last estimate i received was 3/08 - eight mounts after i received the letter. ford does not seem committed to repairing this dangerous defect. *tr
09/01/200765000101/01/2006
 Tl*the contact owns a 2002 ford ranger. the contact received a recall notice for nhtsa campaign id number 07v33600 (vehicle speed control). the dealer disconnected the deactivation switch. the abs warning indicator light illuminated intermittently after the switch was disconnected. the dealer stated that the failure was caused by a failed pressure control switch. the contact stated that not being able to use the cruise control was an inconvenience. the dealer stated that the part wouldn't be available until after january of 2008. the failure mileage was 65,000 and current mileage was 66,000. updated 03/13/08. *lj
10/22/200769500108/05/2002
 After my 2002 ford ranger was recalled for a cruise control issue, i kept blowing fuses. in taking it in to my ford dealer they indicated a short within the driver's side airbag deployment system. went through about 20 - 10 amp fuses before i could take it in. failure of a safety item like the airbag should not happen especially with less that 70,000 miles on the vehicle. *tr
08/01/2007109/25/2006
 In august you sent me a letter on my ford ranger (scds) speed control. ive made three attempts to get it fixed. but every time i take my truck in they always tell me they just ran out and the parts are on back order. i called again today and they tell me to call back on december 2nd. what kind of run around is this? and who is going to be responsible for my truck,car,garage and everything else that is in it? *tr
08/17/2007007/01/2005
 Tl*the contact owns a 2002 ford ranger. the dealer stated the parts for nhtsa campaign # 07v336000 (vehicle speed control) would not be available until october due to the parts are on back order. the current mileage was 64,000. there had been no failure to date.
08/15/2007002/14/2002
 Tl*the contact owns a 2002 ford ranger. the contact received a recall notice regarding the potential of an underhood fire in his vehicle. the dealer stated that the parts for the recall repair would be unavailable until the fourth quarter of 2007. the dealer also stated that the speed control deactivation switch cannot guarantee that there will not be any leakage, which poses the threat of an underhood fire. the failure could occur whether the vehicle is parked or in motion. there had been no failure to date. the nhtsa recall number was unavailable. the current mileage was 80,700.
09/08/200536695708/26/2005
 I purchased 2002 ford ranger edge 4x4 used in aug 2005 w/36k on it. i had it 3 weeks when it suddenly accelerated and wouldn't stop with the brake to the floor. it skidded 70 feet jumped the curb and drove on our lawn and back on the street before i put it in neutral and it slowed enough to stop just inches from the rear end of a parked vehicle. i thought i may have done something wrong since this was my first truck in this class so i read through the owners manual and couldn't determine if i had done anything wrong. i telecommute from home and don't drive often so it was weeks later when it happened again this time going up a hill on wet pavement, the truck fishtailed and went into the opposite lane. thank fully there was no one in the other lane. i took it to my mechanic who could not determine any problem and it wouldn't replicate for him. it has happened a number of times since then and i have had several near misses and am frustrated that no one can fix this dangerous problem. our 2nd vehicle has died and now this is our only transportation and since i owe thousands on it still i am stuck-will get nothing on a trade in and cant in good conscience sell it to anyone with this problem. *jb
11/07/20030
 While driving up a hill vehicle suddenly accelerated backward. the driver applied the brakes, and brake pedal went down to floor.this caused the vehicle to hit a tree. consumer had the vehicle towed the mechanic, who could not duplicate the problem.*ak
10/30/20023928206/28/2002
 On october 30 2002,i was driving a 2002 ford ranger,my wife and i were going to k-mart and just as i was turning into the parking space,my ranger just took off and i had my foot on the brakes trying to stop my truck,the engine sounded like it was running wide open and i did manage to stop my truck within eight feet. but by that time i hit a shopping cart and a wheel/chair sign. the shopping cart wedged between my truck and the dodge neon that it hit. and did damage to. and the sign bounced off my truck and hit another car,but it only put a scratch on the other car. there was an witness that heard and saw everything. and now my insurance company will not renew my policy as of july 18 2003. i did take my ranger to the ford garage the same day to have it tested. and on november 10 2002,my ranger did the same thing again, but thank god there wasn't no other vehicle close by and i did get my ranger stopped. so now who do i need to turn to for help....rlp ps. this accident was reported to the k-mart police. *nlm
1
 The jack broke when the consumer was changing a tire. the spare tire was a different size from the regular tires which caused rear end noise. the brakes locked up when the consumer attempted to stop which caused an accident. the dealer replaced the brake shoes. the rear door and speakers vibrated when the radio was in use. the dealer repositioned the loose insulation. when the cruise control was activated the vehicle made noise and the accelerator pedal vibrated. the dealer replaced the accelerator cable and pedal. when accelerating the vehicle made a loud noise. *ak *cb *nlm
10/02/2002604/05/2002
 The consumer states that vehicle rocks while driving. the consumer had taken the vehicle to the dealer, and the dealer suggested that the spark plugs needed replacing. *mr the consumer sates that the vehicle goes at a rate of 2500+3000 rpm 202 ranger, shakes in the net or park. the engine cuts out and jerks at high speeds, also when passing vehicles or trucks on the freeways-cuts out, its very unsafe, and the brakes pulsate/shake when applied at highway speeds. (6000 rpm, plus the speedometer shows 120 mph) certified mechanic(s) have stated that there's something wrong with the vehicle. *scc
05/14/2002
 Transmission will jump gears while in park and surge forward with no warning. cause unknown. dealer notified.*ak
01/30/2002201/01/2002
 I recently purchased a 2002 ford ranger. on march 11, the vehicle would not stop as i was turning around near the new philadelphia post office around my lunchtime. i had my foot to the floor and the vehicle would not stop. i ended up hitting the concrete ramp at the tuscarawas county educational building. the tires continued to spin even though my foot was to the floor and i was hitting the concrete barrier! this is the second time i had experienced this however the first time i did not hit anything i just jumped the curb at my apartment. i thought the first time was my error because i hadn't been used to driving a truck. also, after the first time i washed my truck i noticed paint chipping off of the flare... only the clear coat is chipping... i have taken the truck to ford (humphries) and the service department made some adjustments but were unable to repair the dented bumper because ford advised them there were no recalls. ford has also sent me a letter stating it is an insurance matter. my goal is this: i do not feel i should have to pay anything to get the problems fixed. i want the dented bumper repaired and the chips in the flare repaired. i do not have $500 to wait to be reimbursed on either. what can be done to help me? nlm
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
01/01/19011
 Problems engaging accelerator when brakes are depressed.*mr (nar)please review for further details. *cb
01/05/200316000312/27/2003
 This vehicle is unsafe at high speeds. recently i bought a used 2002 ford ranger xlt, w/ 4.0 liter engine, and i noted the 125 mph speedometer. last evening an 18 wheeler cut into my lane and i quickly accelerated hitting about 90 mph on the interstate to avoid being crushed. however just as i was clearing the front end of the semi the engine began to faulter and the vehicle began to slow. pressing on the accelerator didn't increase vehicle speed or engine rpm. i was scared out of my wits. i called the dealership that night and they agreed to look at the vehicle. which they later deferred on (basically they knew of the defect). after talking to several service department reps at the dealership i was told the fuel ejectors are designed to cut out at high speeds. i pressed further and talked to other dealerships to find out the vehicle has been deteremined unsafe at high speeds by ford, so this safety feature was incorporated in the vehicle. i got little positive responses when i asked why a)the speedomoter went to 125 mph (noting that oler vehichles manufactured in the mid to late 1980's only had 85 mph speedometers) b)why am i paying several thousand dolars for a 4.0 liter engine and c) why is this unsafe condition not disclosed anywhere or at any time during my purchase? i asked if fatty foods are bad for me would i pay full price for a 2 lb. steak and only be served a 6 oz. one? he had no response. *ak
VEHICLE SPEED CONTROL - CRUISE CONTROL
08/27/2007003/19/2002
 Tl*the contact owns a 2002 ford ranger. the contact received a ford recall notice for the vehicle speed control switch and immediately scheduled a repair appointment. the dealer informed her that the parts would be available in october of 2007. when she called back, the dealer stated that the parts would not be available until february of 2008. she has not yet had her speed control switch deactivated. the contact filed a formal complaint with the manufacturer. there had been no failure to date. the recall number, vin, and engine size were unknown. the current mileage was 50,000.
09/07/200743000109/19/2005
 Tl*the contact owns a 2002 ford ranger. in september of 2007, the contact's neighbor informed him that his vehicle was on fire. a police report was filed. the contact called ford to have his vehicle towed to the dealer. he received a recall letter a few days before the fire; however, the recall number was unavailable. the current and failure mileages were 43,000.