Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/13/2011122000
 Hit a car on the freeway at approximately 50-55 mph. front end and left front tire damaged, hood tented, tripped failsafe in fuel line, but neither driver nor passenger airbag deployed.
04/07/2008480001
 Tl*the contact owns a 2003 ford ranger. the contact stated that his air bags were not functioning correctly because the air bag light constantly remained illuminated. the failure was noticed while driving 30 mph. he has scheduled an appointment with the dealer for april 14, 2008 to have the vehicle diagnosed. the purchase date was unknown. the current and failure mileages were approximately 48,000.
10/04/200779384109/01/2003
 Tl*the contact owns a 2003 ford ranger. while driving 35 mph, the gravel road caused the vehicle to swerve to the right and then quickly to the left. the contact drove into an embankment and rolled over numerous times. the vehicle landed on its roof. the air bags failed to deploy. the vehicle was destroyed. the driver sustained lacerations to the scalp, right side of the face, and bruising to the left shoulder. the passenger sustained lacerations to the scalp, a fracture of the t-2 vertebrae, a hernia to the abdomen, and bleeding between the scalp and skull. the passenger's left eye was filled with blood, resulting in a black eye. the police arrived at the scene and filed a report. ford motor company stated that they were performing an inquiry. the failure and current mileages were 79,384. updated 03-05-08 *bf
04/03/20051
 Vehicle was traveling on the road at about 65 mph when driver swerved to the right to avoid debris. this caused the driver to lose control, and vehicle flipped over four times. upon impact, air bags did not deploy. *ak
01/20/2004152403
 The air bag warning light remained illuminated while driving. *mr the dealer replaced the pre-tensioner and retractor circuit. *nm
182643
 While driving air bag light illuminated and stayed on the remainder of the time that vehicle was being operated. the dealership tried to repair vehicle twice, but same problem recurred. *ak
04/21/200415240302/15/2003
 The air bag light continuously illuminated on the dashboard. as a result, air bags were inoperative, and wouldn't deploy when needed. dealership inspected and fixed the air bags three times. however, the problem recurred twice. *ak *nm
03/09/200410000105/28/2003
 I was envolved in a vehicle accident on 3/9/04 and the air bag did not deploy. the median wall was hit head on at approximately 45 to 50 mph.*ak
AIR BAGS - FRONTAL
12/22/2009600001
 2003 ford ranger passenger air bag did not deploy until 2 or 3 sec. after the accident truck hit tree about 40 mph drivers air bag went off passengers did not go off passenger broke back rear bed of truck came into truck leaving a arrow shape peace of steal approx 4 long inside of truck cab ware a 4 to 5 foot tall person would have it perched into head because of being belted into seat. *tr
01/04/2007468003
 I have a 2003 ford ranger in which the air bag warning light was malfunctioning. at different times it would come on, stay on for a long time, weeks, then would go off again. i took it to the dealer who found a service bulletin that directed them to clean wires, wrap wires and re-route wires under the seat. it had to do with the safety belt retentioner. i do not know if this was actually a safety issue or not. no one would tell me how many ford rangers had this problem, if this would cause any failure in the seat belt or the air bag. even though i felt this was a failure of the air bag and safety belt system was charged for this repair. (i was still under ford's 50000 safety system warranty.) i am concerned about the cost, but i am also concerned that the pretentioner was not replaced and whether this will occur again. *jb
06/02/2005101/01/2003
 Dt: contact was in a front end collision, and driver's side and passenger's side air bags did not deploy. ford manufacturer stated the vehicle needed to be tested to see why the airbag did not deploy.*ak
09/12/2004200501
 Consumer put vehicle in reverse because vehicle was stuck in a rut. upon putting the vehicle back into drive position air bag deployed. took vehicle to the ford, and they refused to do repairs. *ak
03/20/200470001
 While pulling out of the driveway at low speeds front air bags inadvertently deployed. dealership was notified, but did not resolve the problem. *ak
10/22/2003
 While driving at 50 mph vehicle was involved in a head on collision, and hit a tree. upon impact, air bags did not deploy.*ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
06/09/200511999110/18/2003
 Dt: consumer's vehicle was involved in a collision on june 9, 2005. . the airbags deployed before the impact. the consumer saw something flash in her face, which was the center of the steering wheel, and the airbags deployed. the consumer took the vehicle to the dealer, and they said that there was something wrong with the srs, and they found a faulty sensor # 450047 in the front of the vehicle. it has been fixed since this accident. *ak *jb