Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
1725410/01/200310004908Clicking/popping noise from upper steering column area when turning. 2004 e series and explorer sport trac also included. *tt01/14/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
02/12/200522600102/19/2003
 2003 ford ranger vin 1ftyr10d73pa24521 i was driving home from work at night. it was raining lightly. i was driving between 30 and 35 mph. i hit a pothole with my left front wheel. i lost control of my vehicle and was not able to regain control. after swerving back and forth a few times my vehicle struck a light pole and stopped. *jb the police officer, my coworker who stopped to see if i was ok and i were able to locate the pothole. it was big but not huge, maybe 16 in diameter and 6 to 7 inches deep at its deepest point. the repair shop called me a few days later and reported that the impact with the pothole had broken the rack and pinion steering system on my vehicle. my insurance company agreed to pay for repairs estimated at $7591. the repair shop has begun work. they were not able to retain the steering box because ford needed it as a core. i contacted ford. they only replied that they are very busy and will get back to me. it has been more than two weeks.
STEERING - HYDRAULIC POWER ASSIST SYSTEM
12/25/20051
 Dt: the contact was traveling at 45 mph when the vehicle hit a patch of ice on the road. he lost control of the vehicle and hit a ditch. the vehicle then rolled and hit an embankment. the vehicle t busted in to flames. the occupants were able to get out of the vehicle before it exploded. the fire was extinguished by the fire department. injuries were sustained. the vehicle has not been inspected at this time to determine what caused the vehicle to explode. the vehicle was totaled.*ak
09/23/20032605/30/2003
 Intermittent failure of power steering when turning. has happened consistently since purchase of t he vehicle in may 2003. taken to dealer for service twice and each time the dealer has been unable to confirm the defect so no repair has been made to date. the truck is currently at the dealer to drive until defect is noted.
STEERING - RACK AND PINION
02/12/200522600102/19/2003
 2003 ford ranger vin 1ftyr10d73pa24521 i was driving home from work at night. it was raining lightly. i was driving between 30 and 35 mph. i hit a pothole with my left front wheel. i lost control of my vehicle and was not able to regain control. after swerving back and forth a few times my vehicle struck a light pole and stopped. *jb the police officer, my coworker who stopped to see if i was ok and i were able to locate the pothole. it was big but not huge, maybe 16 in diameter and 6 to 7 inches deep at its deepest point. the repair shop called me a few days later and reported that the impact with the pothole had broken the rack and pinion steering system on my vehicle. my insurance company agreed to pay for repairs estimated at $7591. the repair shop has begun work. they were not able to retain the steering box because ford needed it as a core. i contacted ford. they only replied that they are very busy and will get back to me. it has been more than two weeks.