Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 04251 | 12/27/2004 | 10014165 | Aluminum corrosion - service tip. *tt | 04/28/2005 | |
| 16424 | 11/01/2002 | 10008351 | New tonneau cover lock cylinder retainer clips released for service. *mj | 07/28/2004 | |
| 03235 | 11/24/2003 | 10008154 | Bed extender component replacement service tip. *tt | 07/22/2004 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 16253 | 09/01/2002 | 10008608 | Equipped with a hard tonneau cover. * mj | 08/09/2004 | |
| 03231 | 11/24/2003 | 16253 | 10008153 | Inoperable latches, locks and/or lift struts on vehicles equipped with a hard tonneau cover. *tt | 07/22/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 11/25/2008 | 43220 | 1 | |
| While using ramps to load lawn equipment into the bed of my 2003 ford ranger pickup, both of the tailgate limit cables broke simultaneously. examination of the failed cabled indicated they both broke at the same location, roughly the midpoint of the cable where it is folded when the tailgate is in the up position. it would appear that water might have entered the cable sheath and rusted the cable. this failure resulted in the tailgate dropping approximately six inched and nearly causing two persons plus heavy equipment to fall to the ground. this could have resulted in serious injury. this appears to be a classic design flaw. i tried to get new cables from ford, but they are on backorder pending re-design (according to the parts department at the ford dealer i went to). this seems to indicate that ford is aware of the problem but has not notified its customers. *tr | |||
| 09/01/2003 | 1 | 01/13/2003 | |
| The silver coating on the dash board around the radio and ac unit is rubbing off. *la | |||
| 1 | 04/29/2003 | ||
| Consumer feels that bracket on vehicle is a safety hazard.*mr when the rear door was opened, at the top of the door opening a bracket extended from the frame which was used as a closing device. the consumer's wife was hit in the head by the extended bracket while trying to get in the back seat of the truck.*ts *jb | |||
| 1 | |||
| Consumer callled complaining about having problems with the dashboard, cannot be visible if there is a shadw hitting the dashboard. manufacturer was contacted, and stated that there was nothing they can do.*ak | |||
| STRUCTURE - BODY | |||
| 01/10/2013 | 63000 | ||
| I discovered that the truck bed had rusted completely through and has severe rust on the frame as well. the rest of the truck is in very good condition with no rust showing anywhere. all of the rust is on the passenger side of the truck bed. it appears to have started at the heat shields. the truck had a sprayed in rhino lining that ford sold when i bought the truck new which hid the problem until the bed gave way completely and now has one 5x 8 hole and another smaller hole. | |||
| 03/22/2012 | 202000 | ||
| I was attaching utility trailer to my truck.i jumped in the trailer to get the ball to seat in the receiver and noticed the bumper pulled away from the body of the truck.i looked under neath and saw the frame broke in front of where the trailer hitch was attached to the frame.the metal is paper thin there.i'm curious if there is a recall as this seems very dangerous.my cell # is 603-568-2408.thank-you. rick colt | |||
| 11/07/2011 | |||
| The rangers frame coating system is failing in several areas. the paint is just peeling off. there is also a significant amount of rust on the underbody of the cab and truck bed. this vehicle has less then 55000 miles and originally in the state of va. the vehicle was willed to me and just brougt to the state of ma. in august of 2011. it has not been exposed to a new england winter road conditions. the winter road conditions will only compound the issue. i can provide pictures upon requst. i stronglyrquest that some actin be taken to investigate the paint sytem failure. | |||
| STRUCTURE - BODY - DOOR | |||
| 12/21/2002 | 5 | 1 | 12/20/2002 |
| Purchased a new ranger xlt extended cab dec. 20 2002. while trying diagnose why the door ajar system was malfunctioning, i noticed that the driver side door was not straight. it has since become a problem while driving on the highway and taking right hand turns, where air can be heard through the door opening. the service manager where i purchased the vehicle stated that it was just that there is a different sound when turning because the air travels a different path across the truck body. he has not tested the issue on the highway because we were pressed for time. the service manager and auto body manager did agree that the door was not straight along the front and top edges and agreed to perform a repair and install a new door from the factory. the problem there was that i was told that a door installed as a repair would be painted at the dealership and would not have the quality of a factory installed door. the service manager also stated that he could not guarantee that a new door would fit any better. i admire him for his honesty to the end. i paid for a new vehicle, not a sub-standard repaired vehicle, especially since the problem existed off the factory floor. this isn't a warranty repair, but a defect. i am outraged. | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 01/31/2004 | 11155 | 1 | 10/25/2003 |
| Slid off road, drivers tires blew out vehicle rolled twice. driver nor passenger seatbelt restrained upper body. driver's head wedged under steering wheel and upper left back shoulder and arm exited the vehicle. roof caved in on driver, resulting in multiple breaks, fractures and partial parallization. passengers legs hit chest from lack of restraining seatbelt. *ak | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 05/14/2006 | 21300 | 1 | 12/14/2002 |
| My son-in-law was helping unload a box from the bed of my 2003 ford ranger pickup and was standing on the tailgate. the combined total weight was less than 200 lbs. while he was standing on the tailgate, both cables securing the tailgate snapped without warning, causing him to fall off the truck tailgate. he was not injured. some scratching of the tailgate occurred as it struck the bumper. i took the truck to the dealer, but since it is a few months past warranty (although with only 21,000 miles). they would not cover the cable replacement. i called the ford consumer line, and was told they were not interested in repairing the defect either. there was no existing damage to the cables, and the truck is not used commercially, nor has it been in an accident. the parts have not yet been replaced. the old parts are available for inspection at any time. *nm | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 10/15/2010 | 86000 | ||
| Spare tire carrier rusted off of truck so we then took further investigation. my husband laid under the bed of the truck to look at it and then seen a hole in the floor of the truck bed. so right then he removed the bed liner that was it in and sure enough there was a huge hole. then also seen the frame was broken and rusted very badly. so he removed the truck bed itself from the frame and seen how bad the damage was. it has since cracked due to the obscene amount of rust of the frame of the truck. there are also rust spots in several spots on the body of the truck but are not as concerned about that as the fact that the frame is broken. the dealership so far is not taking responsibility for this. we feel they have tried to cover it up. we have filed a complaint with the attorney general's office and are still waiting for a response from the dealership. ford motor company is not taking responsibility for it. we have pictures available which we have shown to a mechanic at our closet ford dealership and he stated this was abosolutely unbelievable. this is a 2003 ford ranger. has not been wrecked or damaged in any way. | |||
| 12/22/2009 | 60000 | 1 | |
| 2003 ford ranger passenger air bag did not deploy until 2 or 3 sec. after the accident truck hit tree about 40 mph drivers air bag went off passengers did not go off passenger broke back rear bed of truck came into truck leaving a arrow shape peace of steal approx 4 long inside of truck cab ware a 4 to 5 foot tall person would have it perched into head because of being belted into seat. *tr | |||