Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 01/01/2005 | 1 | 02/01/2004 | |
| The consumer believes that the driver's seats design decreases the driver's peripheral vision and increases the chances of an accident. *nm the solid piece incorporating the head rest was so high that there was no visibility between the top of the seats and the ceiling of the cab. *sc *jb | |||
| 11/11/2004 | 4450 | 1 | 08/09/2004 |
| I just bought a 2004 ford ranger regular cab in aug 2004. about 2 weeks ago after a heavy rain the whole inside of my vehicle was wet. it was wet from both the driver and the passenger head rests to the floor. it took a little over a week for the vehicle to dry out. i took it to the ford dealer that i bought it from and they told me that i had a defective window. they did not even have to look at the truck to tell me what the problem was. they had to order a new back window for me. the assistant service manager told me that the problem the seat back pushes out the back window and water can get inside. i am 6'4 and i have to have the seat all the way back to drive. when they replaced the window i talk to the auto glass company that they sub the work out to. he told me that this was a very common problem in the ranger regular cabs. he said that he has had a few vehicles that come in every 3 months to get a new rear window. i have also called ford and spoke with them about the problem. they offered little help. my new truck now smells like mold and mildew, but they will do nothing to fix that, even though it is their fault, or the window problem other than replace it if it happens again. i think that the seat is the major problem. not only does it push the glass out it also restricts the rear view of the truck while driving because the seats go all the way to the ceiling. what would happen in a accident if the seat pushes out the back window? *nm | |||
| 09/01/2004 | 1 | ||
| Problems with visibility and seat head rest.*mr no answer required - no contact information provided. *mjj the consumer stated the back of the driver and passenger seats was one piece incorporating into the head rest. the seat backs come very close to the ceiling of the cab allowing no visibility between the ceiling and the top of the seat. the back of the passengers seat blocked the view through the right side mirror. *jb | |||
| 07/24/2004 | 4300 | 2 | 03/31/2004 |
| I recently purchased a 2004 ford ranger edge, regular cab. i am 5'10, and sit with my seat as far back as it will go in the truck. this, unfortunately caused my rear window to pop out of the truck. i took the truck back to the dealer, where they said that's a common problem with the make and year of my truck, and all ford is doing is reinforcing the windows. the windows are not a problem, it is the seat. the seat was not designed correctly for the truck, but ford is not willing to redesign the seats, recall the trucks, or upgrade trucks to extended cabs. this poses a problem because even after the window is fixed, the problem is going to happen again. and god forbid i ever get into a rear-end collision - what happens to my window, me, my seat, etc?! this problem ends up being more serious than ford is willing to take responsibility for, and i strongly feel this should be reported. i know for a fact it is not just my truck with the problem - a dealer and i went around trying out other trucks to see if they had the same problem on the lot, and sure enough, we pushed the seat all the way back, and the windows popped out. this was just sitting in the truck!! what happens in a collision???*ak | |||
| 06/01/2004 | 50 | 1 | |
| Consumer insisted that the steering wheel was mounted too low. the consumer hit the steering wheel with his thigh when changing from the brake pedal to the accelerator pedal. *ak there was not enough leg room to apply the brakes. upon the consumers inspection of the problem, he discovered a bolt in the seat track which did not allow the seat to extend fully to the rear position. the bolt was fine thread 2 1/2 long-wedge in track-one side worn. the bolt was removed and it worked fine. *sc *jb | |||
| SEATS - FRONT ASSEMBLY - HEAD RESTRAINT | |||
| 01/01/2006 | 0 | 09/09/2004 | |
| Seat head restraints are so high that they prevent good visibility in rear view mirror or when looking back. *jb | |||
| 01/01/2005 | 1 | 02/01/2004 | |
| The consumer believes that the driver's seats design decreases the driver's peripheral vision and increases the chances of an accident. *nm the solid piece incorporating the head rest was so high that there was no visibility between the top of the seats and the ceiling of the cab. *sc *jb | |||